Customer reviews of 1001hobbies

I've ordered my package on March 22nd 2020 and still have not received my package it is like mid-april the sculpting needs to really work on their delivery their telephone numbers do not work the company that they use for delivery their telephones do not work I know you don't have a lot better customer service am I able to talk to a live person stuff a stupid email

Ze vragen 399� verzendingskosten voor een decal velletje op te sturen. Een maand later nog altijd niets ontvangen. 2de keer dat ik hier bestel en ook de laatste keer. Steeds ongelooflijk lang wachten op je bestelling!!! Jullie zouden beschaamd moeten zijn om verzendingskosten te vragen gezien de lange leveringstijd ????

website (in my opinion) not clear

Fast delivery and quality product.

Eindeloos wachten en verzendingskosten Ze vragen 3,99€ verzendingskosten voor een decal velletje op te sturen. Een maand later nog altijd niets ontvangen. 2de keer dat ik hier bestel en ook de laatste keer. Steeds ongelooflijk lang wachten op je bestelling!!!! Jullie zouden beschaamd moeten zijn om verzendingskosten te vragen gezien de lange leveringstijd ????

Tres bon produit... véhicule propre rapide super franchisseur solide sans défaut .livraison correct

Perfect as expected

More than a week when it is specified in the order 'delivered in two days' and charged 8 € 99 and still not delivered I am very disappointed I do not repeat p

I've ordered my package on March 22nd... I've ordered my package on March 22nd 2020 and still have not received my package it is like mid-april the sculpting needs to really work on their delivery their telephone numbers do not work the company that they use for delivery their telephones do not work I know you don't have a lot better customer service am I able to talk to a live person stuff a stupid email

Good price, good delivery, especially during the lockdown. No complaints at all.

I've ordered my package on March 22nd… I've ordered my package on March 22nd 2020 and still have not received my package it is like mid-april the sculpting needs to really work on their delivery their telephone numbers do not work the company that they use for delivery their telephones do not work I know you don't have a lot better customer service am I able to talk to a live person stuff a stupid email

Eindeloos wachten en verzendingskosten Ze vragen 3,99€ verzendingskosten voor een decal velletje op te sturen. Een maand later nog altijd niets ontvangen. 2de keer dat ik hier bestel en ook de laatste keer. Steeds ongelooflijk lang wachten op je bestelling!!! Jullie zouden beschaamd moeten zijn om verzendingskosten te vragen gezien de lange leveringstijd ????

The order arrived a little late due to the situation, but everything was correct.

Great item super fast shipping thanks

The model that I bought for around 40€ went down to 27€ a few days after my purchase. There was no special offer on this product, so I don't understand and I'm not sure that I'll be able to afford it.

Great item super fast shipping thanks Great item super fast shipping thanks

excellent despite difficult period

Excellent service during covid-19

Great item super fast shipping thanks Great item super fast shipping thanks

Everything was perfect.

2° order nothing to say Everything is perfectly compliant it helps to stay locked up^^ Maybe a little long but the Post Office remains the Post Office:(

I bought a model of the Mach2 series. When I opened the box I noticed that there were numerous defects at the plastic injection points. I sent an email to complain with photos. All parts of the fuselage are affected. 1001 maquettes replied, saying that the problem was well known and that buyers know that poor-quality models need to be retouched before assembly. There are holes and very pronounced imperfections. I can't see how I can make them disappear, especially as it's a rocket and there are drawings in the fuselage, so it's impossible to make up for them. I'm a jewelry maker, so I know all about surface treatment. 1001 maquettes offers me a €15 voucher for a €70 model, which curiously enough is €40 on the official French Mach2 website. Who are we kidding? Yves M

Order placed 1 week ago but no news since. I've written 2 emails with no reply... So I placed an order with another service provider and I will send this one back. Domm

I bought a model of the Mach2 series. When I opened the box I noticed that there were numerous defects at the plastic injection points. I sent an email to complain with photos. All parts of the fuselage are affected. 1001 maquettes replied, saying that the problem was well known and that buyers know that poor-quality models need to be retouched before assembly. There are holes and very pronounced imperfections. I can't see how I can make them disappear, especially as it's a rocket and there are drawings in the fuselage, so it's impossible to make up for them. I'm a jewelry maker, so I know all about surface treatment. 1001 maquettes is offering me a €15 voucher for a €70 model, which curiously enough is €40 on the official French Mach2 website. Who are we kidding? Yves M

I have not yet received the coli

The model is as in the photo arrived without a problem. It is not the first time I buy and it will not be the last.

Despite coronavirus continuous service

fast delivery despite the BRAV context

I haven't received the parcel yet!

More than a week and still no parcel for 8€99 delivery a scam

Ras well packaged

Despite the circumstances, fast and careful delivery. To be recommended

Beware!!! I ordered a puzzle on 1001puzzle on 2042020 and I paid more than 16€ for chronopost delivered in 24h but I still haven't received anything!!!! They don't even answer the message and there is no phone to reach them!!!! I'm starting to believe that this site

My order has not arrived. I have not received a refund and I emailed but have not had a response. Very disappointing and frustrating.

Purchased this kit to pass time to be honest the cost is to high for the quality of the model instructions zero certainly not for a first time attempt at model making and I can���t understand why the transfers included swastica Marking on a British W II aircraft on an over all recommendation I wouldnï

Everything has arrived well it has taken a little longer than expected but that is all due to the pandemic.

J'ai fait la demande pour animer notre séjour c'est pourquoi j'ai commandé tous les articles qui étaient en stock pour qu'il arrive bientôt et après deux semaines nous attendons toujo

Very reliable very good service I will definitely order again :)

I find the lack of professionalism of this company shameful. I bought two items that were listed as available. When I did not receive the package and after a thousand attempts to contact them, they informed me that one of the items will take another month. They have not even had the detail of given the situation of confinement and given that it is their mistake to send at least the item that was in stock in order to save postage. Reimbursement requested reembo

I have been waiting for three weeks now for a puzzle. I try to contact them but I can't. If it is not available I would like to have the opportunity to exchange it. I am very disappointed