Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 338 published reviews
5 25,4k 63% 4 6 446 16% 3 2 772 7% 2 1 728 4% 1 3 995 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 2 and 5 stars

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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/03/2020
Parcel delivered after 3 weeks and 6 exchange of mail: lost supposedly delivered . Exécrable et plus j
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2020
hello recovery of the goods at the store. very good reception and goods well packed
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Verified Buyer
Rating: 2 out of 5
following a purchase from 01/03/2020
Terrific seller. Model was delivered quickly and well packed. Will order from them again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2020
Terrific seller Terrific seller. Model was delivered quickly and well packed. Will order from them again.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 01/03/2020
everything happens very quickly
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 01/03/2020
I placed my order and paid for it on January 17 and they still haven't sent it to me. I remind you that it is March and they don't answer the emails or send you the tracking of the order.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 01/03/2020
Terrific seller Terrific seller. Model was delivered quickly and well packed. Will order from them again.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/02/2020
I have sent an email and still no reply.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 28/02/2020
Store super stocked item ordered arrived all well would recommend it .
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2020
Very good products thank you :
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Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 27/02/2020
The service from the saleswoman was perfect However, what lags behind at this company is the assortment I came to the store from Zaandam assuming that all the items I had asked for were in stock This was not the case However, what has greatly determined my opinion is the fact that these could not be ordered either Hence my grade
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2020
very good equipment and very good customer relations and claims service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2020
Large selection of products delivered quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2020
Love the collection of quality kits Love the collection of quality kits. Order processing was fast.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 27/02/2020
Everything okay!!!!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 27/02/2020
Love the collection of quality kits Love the collection of quality kits. Order processing was fast.
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 26/02/2020
Poor customer service and products not in accordance with the description
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2020
All OK thanks
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 25/02/2020
Fast serious people everything perfect .
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Verified Buyer
Rating: 1 out of 5
following a purchase from 25/02/2020
Na 10 dagen nog steeds geen beweging op mijn bestelling ? Status blijft op in behandeling staan dit terwijl het product op stock is?
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 25/02/2020
The description of a paint purchased was not precise: I received a metalised paint that didn't match at all.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2020
Fast and responsive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2020
VERY SATISFIED WITH ORDERS AND DELIVERY TIME
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Verified Buyer
Rating: 5 out of 5
following a purchase from 25/02/2020
Very quick delivery to the UK, excellent service!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2020
quality and speed
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/02/2020
Na 10 dagen nog steeds geen beweging op... Na 10 dagen nog steeds geen beweging op mijn bestelling ? Status blijft op in behandeling staan, dit terwijl het product op stock is?
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Verified Buyer
Rating: 1 out of 5
following a purchase from 25/02/2020
Na 10 dagen nog steeds geen beweging op… Na 10 dagen nog steeds geen beweging op mijn bestelling ? Status blijft op in behandeling staan, dit terwijl het product op stock is?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2020
Reliable! Order received on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2020
A well-stocked store, fast ordering and a dense network of relays in a department. I can't say enough. Bravo
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2020
reliability efficiency
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2020
Great help over the phone. Thanks again
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 24/02/2020
Very bad experience. They sent me the wrong order and it was very difficult to contact them. Resolved that they do not have stock of what I ordered I sent them the wrong package and still waiting for a refund. I will never buy from them again.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 23/02/2020
- All goods delivered as expected and in good order - 1001ModelKits is a good site to browse for kits with an excellent selection being offered
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2020
Very good service from 1001 hobbies following my order for finishing products (putty, paint, tape, etc.).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2020
Quality product, choice and speed of delivery
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/02/2020
ordered before noon... shipped the same day.... I ordered at 11am and my package was shipped 3 days later. unacceptable. advertising.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 23/02/2020
Although the description of the object makes it clear that it's a model 118 motorcycle in particular, the image misled me. It would therefore be preferable to put the correct image on it, so that the photo would be more accurate.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 23/02/2020
Seriousness and quality in their product I recently received the order of 2 marine containers to scale nn the quality of these is very good and the service has been serious the shipment took a few days but I was informed of it. Thank you in advance and I will be ordering again from you.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 22/02/2020
Great service
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Verified Buyer
Rating: 1 out of 5
following a purchase from 22/02/2020
The product was spot on just what I wanted But delivery/shipping not worth paying the extra money for faster delivery as product is not dispatched within given delivery time waited over a week for a 2 day delivery
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