1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
I paid 65� for express shipping from france to switzerland and still waited 20 days for my package to arrive. Even though all items were listed as available. Prices are with tax included but they shouldnt if the customer is outside of France. (In the End i paid around 413$ for the same item i could have gotten from Ebay for 320$ with faster shipping and less trouble. Thats why i rate it Poor for anyone who lives outside France. But what i also have to say that the items arrived in perfect condition and everything was okay. Customer service was also really nice and helpful. But still....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2020
Wide choice, very good service. In particular almost all Humbrol lacquers but badly classified and shades badly translated light bé
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 24/01/2020
I feel kinda ripped off I paid 65€ for express shipping from france to switzerland and still waited 20 days for my package to arrive. Even though all items were listed as available. Prices are with tax included but they shouldnt if the customer is outside of France. (In the End i paid around 413$ for the same item i could have gotten from Ebay for 320$ with faster shipping and less trouble. Thats why i rate it Poor for anyone who lives outside France. But what i also have to say that the items arrived in perfect condition and everything was okay. Customer service was also really nice and helpful. But still....
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Response from 1001hobbies
Hello, We would advice to check on our US website rather than the French one, you would avoid the taxes. Sincerely,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2020
everything is perfect as always thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2020
Superb nothing to say
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 24/01/2020
The advert talks about fast delivery and advisers at your service... Ordered on the 10th, received on the 24th, is this a fast delivery? Called N""conseillers"" to ask for a quote (compressor material etc...) I was told to send an email. Email sent on the 13th, no reply to date. Is this advice? Advertising is good... doing what the ad promises is better
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2020
Fast delivery, quality products, I'm delighted
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 24/01/2020
Again and again????
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Verified Buyer
Rating: 2 out of 5
following a purchase from 24/01/2020
I feel kinda ripped off I paid 65€ for express shipping from france to switzerland and still waited 20 days for my package to arrive. Even though all items were listed as available. Prices are with tax included but they shouldnt if the customer is outside of France. (In the End i paid around 413$ for the same item i could have gotten from Ebay for 320$ with faster shipping and less trouble. Thats why i rate it Poor for anyone who lives outside France. But what i also have to say that the items arrived in perfect condition and everything was okay. Customer service was also really nice and helpful. But still....
Response from 1001hobbies
Hello, We would advice to check on our US website rather than the French one, you would avoid the taxes. Sincerely,
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Verified Buyer
Rating: 5 out of 5
following a purchase from 23/01/2020
I received the email 2 days AFTER I had posted my review on not getting my refund. I realize mistakes are made HOWEVER I still find this unprofessional because I should not had to wait this long for something I paid for a long time ago or get my refund. I do appreciate you saying that I'll get my refund which I hope and pray that I'll still get soon hopefully.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 23/01/2020
Accurate site and quick in shipping. Very satisfactory
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2020
excellent service merci a bientot
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/01/2020
I received the email 2 days AFTER I had... I received the email 2 days AFTER I had posted my review on not getting my refund. I realize mistakes are made HOWEVER I still find this unprofessional because I should not have had to wait this long for something I paid for a long time ago or get my refund. I do appreciate you saying that I'll get my refund which I hope and pray that I'll still get soon hopefully.
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Response from 1001hobbies
Hello, We have tracking of our e-mails and even the time that you open and read them. This e-mail was sent days ago. Please, stay sincere. Sincerely,
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Verified Buyer
Rating: 1 out of 5
following a purchase from 23/01/2020
I received the email 2 days AFTER I had… I received the email 2 days AFTER I had posted my review on not getting my refund. I realize mistakes are made HOWEVER I still find this unprofessional because I should not had to wait this long for something I paid for a long time ago or get my refund. I do appreciate you saying that I'll get my refund which I hope and pray that I'll still get soon hopefully.
Response from 1001hobbies
Hello, We have tracking of our e-mails and even the time that you open and read them. This e-mail was sent days ago. Please, stay sincere. Sincerely,
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 22/01/2020
A bit of a wait but the items purchased are great and the price addition shipping is right. I think I will use them again. Andrea Un peu d'attente mais les articles achetés sont excellents et le prix avec l'expédition est correct. Je pense que je vais encore les utiliser. Andrea
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2020
Perfect transaction
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/01/2020
I had ordered the 27 12 2019 a model we are the 22 01 2020 still no model in sight on the site they say 9 working days already 18 days and no plane in sight and yet I live in Brussels and not e
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2020
Serious trader, lots of choice, very interesting prices, customer service available and responsive, the contents of the parcel are well packed. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2020
Thank you great service Thank you great service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2020
Serious choice speed
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 22/01/2020
The whole process has been excellent
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Verified Buyer
Rating: 5 out of 5
following a purchase from 22/01/2020
Thank you great service Thank you great service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2020
great product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2020
Fast delivery, perfectly packaged and protected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2020
Fast delivery, good responsiveness in case of problems
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2020
Nothing to say. Impeccable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2020
very good contact
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2020
The service is good but sometimes long...it's a pity otherwise I'm quite satisfied overall.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2020
TAMIYA very good brand of model delivery time impeccable nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2020
no problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2020
Really great. Packaging and product very satisfactory merxi
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 21/01/2020
Order processing - very long. Why do you sell things that you don`t have ?
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 20/01/2020
Fast and efficient as always
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2020
Very helpful staff 100% model dispatch... Very helpful staff 100% model dispatch and postal service. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2020
Very fast delivery
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/01/2020
Order and delivery problems
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 20/01/2020
Top service!
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Verified Buyer
Rating: 1 out of 5
following a purchase from 20/01/2020
NOPE NOPE! I will NEVER again order from them. I ordered something a LONG time ago for my husband's birthday and still never showed. I've reached out to them a few times and each time they said it was coming. This last time they wrote back and said unfortunately it's a loss. REALLY?? Super unprofessional !
Response from 1001hobbies
Hello, We proposed you a refund or a new shipment the day after we received you e-mail which you didn't answer until we answer you here. Sincerely,
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Verified Buyer
Rating: 5 out of 5
following a purchase from 20/01/2020
Very helpful staff 100% model dispatch… Very helpful staff 100% model dispatch and postal service. Thank you
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Verified Buyer
Rating: 5 out of 5
following a purchase from 20/01/2020
NOPE! I will NEVER again order from them. I ordered something a LONG time ago for my husband's birthday and still never showed. I've reached out to them a few times and each time they said it was coming. This last time they wrote back and said unfortunately it's a loss. REALLY?? Super unprofessional !
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