Customer reviews of 1001hobbies

Fast delivery Complete order Very good

Clean and fast shipping.

Hello Great choice of parts---> good! Availability indicated on the site---> good! Actual availability ---> very bad! Order placed on 29.12.19 we are today 12.01.20 and nothing received. Several telephone exchanges with nice people but everything is complicated! My delivery address at a "point relai" doesn't seem to be taken into account...what can you do when you're not at home during the day...?! That's why I asked and insisted again and again to be delivered where I wanted from the start, i.e. at a relay point! I request a refund for items not yet dispatched as soon as possible! Thank you for taking this into account so that I can also take this into account in the future.

Excellent transaction, timely delivery and conformity of products purchased

tres bon sites je vous recommande merci

Very satisfied with my purchaseproducts corresponding exactly to my expectations for an attractive price although I found the delivery time a little long but the period was particularly complicated. A rec

Perfect quality packaging deadlines neck

Good experience with this seller fast delivery well packaged products perfect

Very satisfied with my order shipping costs too high

Perfect as usual!

fast service thank you

The order took longer than indicated. When it arrived it turned out that we had made a mistake with the order due to a bad description of it. We had to contact the support in France because the one here did not answer. Their response was basically that I made a mistake.

Delivery on time perfect packaging. Everything ok

Fast delivery well packed and nice product

Wide selection and fast delivery!

I found the model I was looking for. A joy

Thank you so much!

HelloI placed an order at the beginning of November which was never sent. I asked for a refund on November 28, the very day they confirmed that my order had been sent...I then cancelled it and since then I've been waiting for a refund for over 6 weeks...I'm very disappointed and I no longer trust this site. I don't know if I'll ever get a refund... I don't recommend

Satisfied with my order

Very good after-sales service and product advice

Very good site at the beginning of December I ordered a model of a Hawker Typhoon Mk.Ib for my father's Christmas. The model was out of stock at the time of purchase, and after waiting a few days, they shipped the order to me by Colissimo, even though I had paid to have it sent by Mondial Relay. The order was received on time

Perfect for me. I had previously ordered mainly paint. Everything is excellent, the product, the quality and the speed of delivery. M

I placed my order on December 18 and it still hasn't arrived, even though they said it would be delivered before Christmas. I should have read the reviews before I probably would not have ordered it.

Fast delivery and user-friendly site

Deadline met Packaging very correct Products requested

no worries, well packed and on time

I paid €22 for express delivery (1-3 days as stated) and waited 3 weeks for the parcel. Annoying when it comes to a Christmas present. I also received no apology or money back. Lg Claudia

Reliable and professional store. Ok shipping and perfect packaging.

I ordered a model kit on the 19th of... I ordered a model kit on the 19th of November picking the express delivery for it to be here before Christmas and it has still not arrived I have emailed then and spoke on the phone saying the item isn't it stock which it should state on the Web page and shouldn't allow you to pay extra for delivery when they don't have it I will not be ordering from here again really bad customer service not happy at all

There is a lot of choice on this website. However, out of 2 orders placed, one arrived with a delay and the second, placed on December 13, was marked available within 5 days but had not yet been sent on December 23. I requested a cancellation by phone and was asked to send an e-mail. I sent an e-mail. Since then, nothing. On all serious sites, a refund for an unpaid order paid via Pay Pal is instantaneous, max. 24 hours. In this case, it's been 2 weeks. It's sad because the catalog is nice but I'll go elsewhere because the trust isn't there. I've taken note of your reply, thank you, and that's indeed what I did. I obtained a refund via Paypal. I hope you will improve things

Very fast delivery and as ordered

I ordered a model kit on the 19th of… I ordered a model kit on the 19th of November picking the express delivery for it to be here before Christmas and it has still not arrived I have emailed then and spoke on the phone saying the item isn't it stock which it should state on the Web page and shouldn't allow you to pay extra for delivery when they don't have it I will not be ordering from here again really bad customer service not happy at all

I ordered a model kit on the 19th of November picking the express delivery for it to be here before Christmas and it has still not arrived I have emailed then and spoke on the phone saying the item isn't it stock which it should state on the Web page and shouldn't allow you to pay extra for delivery when they don't have it I will not be ordering from here again really bad customer service not happy at all

Ordered the characters for a 1:72 F14: wide choice of products good basic finish great variety in the package.

Very very bad I order on December 22 because the web offered shipping before 30 the 30 sent me message that they do not have it in stock to be sent before January 7 on January 6 again receive the same mail ... I called them on the 30th saying that it was a gift of kings gave them the same mocking attitude do not solve ... Better to buy it in Japan is what they do.... Lousy customer service

Very good

Fast shipmentthe items are in perfect condition and in good condition

Delivery times and locations not respected without prior notice

Very satisfied

VERY BAD order' place the 91219 we are the 06012020 nothing received the only thing I am told an investigation is underway sense more precision. I do not recommend t