Customer reviews of 1001hobbies

Prompt delivery and excellent packaging - excellent. Would recommend 1001 modelkits to anyone

Placed my order 27 days ago got a status update saying my decals shipped 12 days ago......still nothing. When you call no one answers and you have to leave a message. If I ever get my order it will be my last. Terrible!

Placed my order 27 days ago Placed my order 27 days ago, got a status update saying my decals shipped 12 days ago......still nothing. When you call no one answers and you have to leave a message. If I ever get my order it will be my last. Terrible!

Good internet store, but even better, good after-sales service.

Order conformed and shipped quickly. No surprises, I highly recommend

Prompt delivery and excellent packaging... Prompt delivery and excellent packaging - excellent. Would recommend 1001 modelkits to anyone

Placed my order 27 days ago Placed my order 27 days ago, got a status update saying my decals shipped 12 days ago......still nothing. When you call no one answers and you have to leave a message. If I ever get my order it will be my last. Terrible!

Prompt delivery and excellent packaging… Prompt delivery and excellent packaging - excellent. Would recommend 1001 modelkits to anyone

I've already given my evaluation. I'm going to get an e-mail every day asking me the same question? This is the fourth mail, that's enough. Thank you Eric Souquet-B

A few days after placing an order for a model, customer service got in touch to tell me that the product was out of stock and that the restocking date was estimated at 4-5 weeks. With no further certainty provided, I opted for a refund (now in progress). I appreciate the customer service's spontaneous contact, even if given the amount involved (just over €450) it was a minimum. I can also understand the announced restocking delay, given the origin. What doesn't encourage me at all to try again is, on the one hand, the number of reviews posted here mentioning this problem and, on the other hand, the fact that at the time of ordering this model was indicated as being in stock in 5 copies (unless I'm mistaken, that's still the case today! ). I think it's a pity to make it so difficult for people to know how many items are in stock, which must require a much heavier follow-up, and which has to be done for a certain number of items. In my case, it was shooting myself in the foot, because going from a stock of 5 announced to 0 in reality makes me wonder about the very existence of stock tracking, and doesn't really give a feeling of reliability. D

The item ordered was dispatched promptly and received without breakage. I will recommend this s

No delivery

The box arrived completely broken as it did not come with protective packaging. They have sent directly the box of the model that is a very thin cardboard wrapped with plastic. It was to make a gift and the appearance was horrible. For this that would not have increased their costs much I will not buy again in this store because you risk that the merchandise arrives destroyed.

wait one me my order...

The small key fob has still not arrived. In this day and age where everything is delivered quickly, it is not exactly customer-friendly to wait so long. I hope that the item arrives soon. I will never order anything from you again!!!!

Recommend this seller for the seriousness the speed the packaging everything is nik

A very good service

Excellent received my orderand in good time thankyou.

The model is fine what I didn't like is that I didn't know when it was going to arrive the tracking number they sent me by email was not correct I tried to contact them to solve the issue and I got nothing. They did not reply to my email. That's why the score is so low.

Good products as described. Well packed

Products conform well packaged Fast delivery

More than perfect

I recommend for the seriousness of the team! Fast delivery and great make-up

Keep up the good work )

Serious housegood shipping respect of the order

Delivery time now already over 9 days. Far too long.

A very good service A very good service

A very good service A very good service

Negative I placed the order on 3108 and I haven't heard anything more payment in advance with pay pal I wrote two mails but I haven't heard back

I placed an order for 3 models and although they arrived on time, the packages were wrapped in plastic without protection or warning of fragile package so I have received broken packages and one of the models was broken. I have contacted customer service and at first they answered me quickly but when I got to the point of accepting one of the options they gave me they did not give me any sign of life and after 3 emails within 3 weeks to give them time to respond I'm still waiting.

Very good products good site with choice...and good"" brands ""...I recommend this seller.

I placed an order for a model on September 4 paying for a shipping service that promised to deliver the package between September 6 and 8. On the 7th I sent them an email asking about the status of the package and was told that it would arrive the following day (which was Saturday the 8th) or early the following week. I was also told that the tracking code would certainly be provided to me on the 8th. I told them how unhappy I was as I had paid extra money for it to be delivered between the 6th and the 8th. Trying to contact them in multiple ways I was given the tracking code on Monday via customer service chat. Finally the package arrived on the 12th and they mailed me the tracking code the day before. The package was correct and arrived in good condition. Overall my rating is bad and I am disappointed.

Well stocked site with lots of good quality material attractive prices. Unfortunately there were problems with the shipment not so much for the delivery time but for the tracking of the package you didn't know where it ended up however everything ended up for the best and certainly the fault was the post office. Only flaw is that the model arrived with a broken tail (solvable problem however annoying since the model is new and of a certain cost) should improve the packaging before shipping. However professional site highly recommended.

Perfect as usual.

It's appallingly slow: items sent 5 days after the order date and received 6 days later. Two weeks to have items in stock with Mondial Relay. You can't be

the delivery time was a little long and the parcel arrived crushed but nothing broken inside, but the parcel tracking imp

It's appallingly slow: items sent 5 days after the order date and received 6 days later. Two weeks to have items in stock with Mondial Relay. You can't be

I sent off for the Douglas Bader… I sent off for the Douglas Bader spitfire model it arrived today in a plain brown box which was in perfect condition ""But"" when I opened it to reveal the kit box I was not please one bit, the kit box was battered infact if I had gone to a local model shop and it was the last kit in stock I would not have brought it in that condition. I will certainly not be purchasing anything from this seller again .

I sent off for the Douglas Bader... I sent off for the Douglas Bader spitfire model it arrived today in a plain brown box which was in perfect condition ""But"" when I opened it to reveal the kit box I was not please one bit, the kit box was battered infact if I had gone to a local model shop and it was the last kit in stock I would not have brought it in that condition. I will certainly not be purchasing anything from this seller again .

I haven't received the package I don't know where it is and the customer service is not responding. Very bad