Customer reviews of 1001hobbies

I found the same model cheaper. As for the gift, it was so ugly that it went straight into the garbage can. From now on, I'll buy a

Well done for the on-time delivery and quality products. I recommend this site for model enthusiasts.

Paints. Colour were spot on

ExcellentI will continue to order from you.

I would give zero stars if possible! I ordered a model areoplane kit on the 8th of December, 2017 and it never arrived. I got an email saying it had shipped on the 17th of December and it still never came. Despite contacting 1001 Models numerous times via their website, email, Facebook and phone (answering machine, my French friend even left a message in French!) they have never responded to me. I am extremely upset as I am out of pocket and my 90 year old grandfather is missing his Christmas present. NEVER USE THIS COMPANY!

I would give zero stars if possible! I ordered a model areoplane kit on the 8th of December, 2017 and it never arrived. I got an email saying it had shipped on the 17th of December and it still never came. Despite contacting 1001 Models numerous times via their website, email, Facebook and phone (answering machine, my French friend even left a message in French!) they have never responded to me. I am extremely upset as I am out of pocket and my 90 year old grandfather is missing his Christmas present. NEVER USE THIS COMPANY!

First order on the site and I'm not disappointed, delivery times are respected, the price is correct and the item received is as described.

No worries from order to delivery. Products as expected

Incredibly long lead times. Find cheaper and more efficient elsewhere

Incredibly long lead times. Find cheaper and more efficient elsewhere

Package received on time and in good condition

1001 maquettes responded very quickly to the problem and even made a commercial gesture by leaving me the product delivered by mistake and I of course received the correct product (delivery in the same day).

satisfied too bad not all products are in stock no vallejo acrylic nor wash paint more brands of figurines would be appreciated victrix chintoys strele

Excellent site, fast delivery and well packaged. Attractive price. Highly recommend

Nothing more to say.

perhaps lacks an explanatory note for the assembly of the model for the youngest but very happy thank you to all the team cordially

Order received in good condition and within a reasonable time.

The delivery was very fast and efficient. The product corresponds to my expectations

rapidite efficasite juste une question faites vous la detaxe pour les TOM CORDIALEMENT

Everything was great. Thank you very much!

After 20 days from the accepted order and 2 ignored inquiries I am notified that a box is no longer available and that it would finally be shipped. A Christmas gift for a child thus became a gift for Epiphany! The reorder of the missing box was processed beyond the expected delivery time and with package thrown inside the condominium garden....

Beautiful models fast delivery!

I found the hard to find. The website was easy to navigate, price was fair, and delivery was fast. I will be back for more.

I found the hard to find. The website was easy to navigate, price was fair, and delivery was fast. I will be back for more.

Very good price fast shipping

No problems despite a slightly higher price than aille

Everything is perfect - fast order tracking info and compliant order, so 5 stars. Bernard Peyr

Luke Easy, full range of products to choose from and easy delivery

great choice of models and very fast delivery i recommend

I'm being contacted again to evaluate my purchase, even though I've been waiting several weeks for delivery... Now it's up to you to respond to my reminders.

Fast delivery and as ordered. The only drawback: the labels added from the top of the cap to the edge of the small Tamiya paint bottles are too sticky and once removed, the bottle sticks to the fingers, creating a risk of spilling the paint.

Luke Easy, full range of products to choose from and easy delivery

review extremely good service and great choice of products

review extremely good service and great choice of products

Fast, accurate delivery

Nothing to say supe

It's been two weeks since I placed an order and I still haven't received anything. I haven't received an email from France maquette who are very quick to send orders.

as described very fast shipping

Item perfectly conforms unbeatable price delivery time 5 days (for Belgium)

I recommend buying from eu. The products offered come from other sellers who have a real after-sales service. I bought a Radio commander tank for a birthday. I had it delivered to a relay point because I didn't want the recipient to receive the package. It arrived on time. I went to pick it up around 2:15 p.m. Back home around 3:15 p.m., I opened the package to see what I'd bought because it was my first time ordering from 1001 Maquettes. The product corresponded to the description. however, in the box i found 2 pieces: one 3 cm long and a caterpillar tooth. following this discovery, i decided to test the product so as not to be surprised when i gave the gift. The vehicle rolls at an angle towards the right. the screw that closes the battery door on the remote control is also missing. i contact after-sales service, where i'm asked about the condition of the packaging and whether i can take photos of the pieces. I call the after-sales service again because I haven't heard from them, and they tell me that their supplier doesn't want to pay for repairs and that the tank has rolled and been damaged by a stone (I tested the product on my 2nd-floor balcony). I'd like to point out that I don't want to pay for the repairs either, as the product is brand new and I received it just like that. The person tells me that he's contacting his supplier again and that he'll keep me informed. When I don't get a reply from him, I send him an e-mail with the law concerning mail-order sales. Within 10 minutes, I get a reply from him saying that he was in the process of replying. He asked me to return the product to their supplier for an exchange. On Monday I went to the post office and returned the parcel. On Thursday, having heard nothing, I contacted 1001 maquettes again, who told me that the product had been repaired and would be returned. I asked them to replace the product and was told that it was out of stock. I also told them not to let the package arrive at my house. The person on the other end of the line told me that he'd contact his supplier for a replacement lead time. On Friday, having heard nothing again, I called back and the person in charge of the file could not be reached, even though I had called him at a time agreed with him. I hung up and shortly afterwards I received an e-mail telling me that the parcel had been returned by the supplier. I called again to find out where the parcel was to be delivered. The person I spoke to told me that they were calling their supplier and that they would send me an e-mail to keep me informed. I asked for the contact details of the person in charge. I never received this e-mail and the package arrived at my home, received by the recipient of the gift who, on behalf of the sender, immediately understood what it was. The product came back to repair mmande is still missing. I sent an email to make a request. I asked for the person in charge and was told: he'll call you back, but I'm still waiting for his call. For me, a customer of a classic model store for 10 years, this will be the only time I'll call them. I ordered from them because my shopkeeper was on holiday. 1001 maquettes doesn't deserve a star. PS I'm still waiting for the screw and the reimbursement of expenses.