English 
M
Rating: 5 out of 5
correct delivery, product as expected
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 679 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 1, 2 and 5 stars
Reset filtersB
Rating: 5 out of 5
Everything is great, thank you very much
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W
Rating: 5 out of 5
1001 Hobbies would do well to award the delivery of goods to another distributor.
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B
Rating: 5 out of 5
Order of paints compliant and delivered on time.
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A
Rating: 5 out of 5
Fast and reliable.
F
Rating: 5 out of 5
Perfect
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Y
Rating: 5 out of 5
Great as usual
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M
Rating: 5 out of 5
Very happy with price, service and delivery
I
Rating: 5 out of 5
Everything perfect, fast shipping, well-packaged parcel and great price. I will definitely make more purchases. Highly recommended
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C
Rating: 5 out of 5
Very good for items that I can't find everywhere, and fast delivery
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F
Rating: 5 out of 5
satisfied
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S
Rating: 5 out of 5
The delivery naturally took a bit longer because it had to come from France. You really get what you ordered. And I am very satisfied and very happy with it!!!
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G
Rating: 5 out of 5
Great service!
S
Rating: 5 out of 5
everything is great
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L
Rating: 1 out of 5
Worthless experience. We ordered something in August 2025 that was a preorder. It was supposed to arrive in October. This was postponed to November. Then it became February. The customer service is hard to reach. Eventually got in touch and it was explicitly stated that it would really be delivered soon. So I waited a bit longer and had half of the order delivered. Ultimately, it was delayed 3 more times and to my great surprise, I saw that the box I wanted was just sitting on the shelves in the local Gundam store with ample stock. Finally emailed again, that email never reached them. After emailing again, I changed the order to a figure that is available for immediate delivery and this was delivered right away. The conclusion is: if you order something they have in stock, it is fine to order, but do not do a preorder! Go to your local Gundam store and ask the staff if they can do the preorder for you. This helps the store and face-to-face it is often better resolved.
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Response from 1001hobbies
Hello Larissa,
We fully understand your feelings regarding the situation you describe and regret the inconveniences you have experienced during the processing of your pre-order.
The comments and feedback from our customers are very valuable to us, as they help us identify areas for improvement and continuously optimize the quality of our service.
If you would like to provide us with more information, have specific requests, or wish to discuss certain points about your experience, we invite you to contact us directly at the following email address: [email protected]. Our team can then engage with you and review your request with the necessary attention.
We thank you for taking the time to share your experience with us and remain at your disposal.
Best regards,
The 1001Hobbies team
We fully understand your feelings regarding the situation you describe and regret the inconveniences you have experienced during the processing of your pre-order.
The comments and feedback from our customers are very valuable to us, as they help us identify areas for improvement and continuously optimize the quality of our service.
If you would like to provide us with more information, have specific requests, or wish to discuss certain points about your experience, we invite you to contact us directly at the following email address: [email protected]. Our team can then engage with you and review your request with the necessary attention.
We thank you for taking the time to share your experience with us and remain at your disposal.
Best regards,
The 1001Hobbies team
E
Rating: 5 out of 5
Very good. The delays were a bit long...but the reference was not easy to find. So everything is fine. Perfect
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B
Rating: 5 out of 5
Fast and compliant shipping.
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T
Rating: 5 out of 5
Everything is perfect! Highly recommended.
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A
Rating: 5 out of 5
Order as described and processed quickly except for the post which messed up for 1 week to deliver
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M
Rating: 5 out of 5
Fast delivery, very sturdy cardboard package against shocks Everything perfect
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T
Rating: 5 out of 5
Perfect!
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P
Rating: 5 out of 5
Everything is great, flawless goods, flawless and fast delivery
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R
Rating: 5 out of 5
Good and fast
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L
Rating: 5 out of 5
Quality merchandise at great price
P
Rating: 5 out of 5
Late but good!
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T
Rating: 5 out of 5
Complete delivery
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M
Rating: 5 out of 5
Just what I needed thank you
C
Rating: 5 out of 5
Everything happened as planned
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G
Rating: 5 out of 5
Item corresponding to the request, fast shipping.
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G
Rating: 5 out of 5
Shipped in a week and arrived a week later. Shipping information was not updated, which made planning for arrival harder.
C
Rating: 5 out of 5
some items had a longer delivery time but overall acceptable given the special requests, well-stocked catalog you always find what you are looking for
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S
Rating: 5 out of 5
As always, effective and reliable
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N
Rating: 5 out of 5
Well followed. nothing to say
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J
Rating: 5 out of 5
Pleased with items ordered shipping tracking updates need improvement
M
Rating: 5 out of 5
At the top.
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F
Rating: 5 out of 5
Fast, efficient, great price!
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V
Rating: 2 out of 5
I have not yet received the package and they have already sent me four emails asking for a review.
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Response from 1001hobbies
Good morning Veronica,
We are sincerely sorry to learn about this situation and understand your disappointment regarding the review requests received despite not having received your package yet.
We place great importance on our customers' satisfaction and would like to verify the details of your order with you, in order to understand what happened and provide you with the best possible solution.
We invite you to contact us directly via email at the following address: [email protected], providing us with the information related to your order. Our team will then be able to review your case with you and do what is necessary to resolve this situation.
Thank you for your understanding and we remain at your disposal.
Best regards,
The 1001Hobbies team
We are sincerely sorry to learn about this situation and understand your disappointment regarding the review requests received despite not having received your package yet.
We place great importance on our customers' satisfaction and would like to verify the details of your order with you, in order to understand what happened and provide you with the best possible solution.
We invite you to contact us directly via email at the following address: [email protected], providing us with the information related to your order. Our team will then be able to review your case with you and do what is necessary to resolve this situation.
Thank you for your understanding and we remain at your disposal.
Best regards,
The 1001Hobbies team
D
Rating: 5 out of 5
10/10 perfect!
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P
Rating: 5 out of 5
Good communications and fast shipment. Would order from again.
A
Rating: 5 out of 5
Very good
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