Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 688 published reviews

Summary of reviews

1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.

Reviews 1, 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2017
Very efficient and a great series
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2017
Fast shipping. Well packaged. I recommend 1001 maquette
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2017
Very happy because well received despite bad weather and order well respected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2017
Very well delivered in point relay quickly enough everything was fine
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 01/02/2017
Last 12122016 day I placed an order that was charged to my account on 14122016 not receiving the product and not having information on the status of the order I made several calls in which I got an answering machine indicating to send an email which I did after three emails sent to which no one has responded the days 06012017 13012017 and 24012017 I find that to date 01022017 no one has contacted me to tell me the status of the order or responded to my request for a refund of the amount paid. It is clear that I will not buy from them again and that I will recommend that no one should buy from them.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 31/01/2017
parcel after a month with 4 missing products yet cashed! the credit does not even cover these 4 products that we paid and we need to recommend no news of my emails for 3 weeks incompetent and unacceptable
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 30/01/2017
Goods received from France after approx. 1 week. Unfortunately, it was not clear anywhere that it came from abroad. In addition, there was also a wrong article that was even cheaper than the one I ordered. I received no reply to 3 emails, but the other items I ordered were OK.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2017
the shipment corresponds well to what I ordered (decals and photo etchings) in a correct time all in a well protected envelope . salu
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2017
Perfect! All OK.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2017
My son's boat broke down excellent handling of the matter quick and efficient resolution
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Verified Buyer
Rating: 1 out of 5
following a purchase from 29/01/2017
I haven't received my order # 95808, bought on 1/14/2017 Ordered through PayPals on 1/14/2017. 1001 stated that it was shipped on 1/20/2017. I haven't as yet received my order. When contacting them on the 617.849.9224 phone number, the message after ringing about 10 times, is not in English, so this number is useless to me. The price of the order was $15 plus change. When I ordered this through their website, the price changed in front of me to $23 plus change. Very sneaky. I will NOT use this company again! When issuing a grievance through PayPal, 1001 states it has been shipped.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2017
Perfect, it's all in the title
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2017
Highly recommended!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2017
Respect of the order clear information on the different steps of the order follow-up
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/01/2017
Photo did not correspond at all to the article received. I replied to the first emails confirming that the photo did not conform and that they did not have the article. The beginning of an arrangement seemed to be made, then radio silence. I will not recommend this site. Not even worth a
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2017
Wide selection. Easy ordering. Fast delivery. It was perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2017
exelent performance!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2017
Product available.at an attractive price.well packed.I recommend this great site! For my part it's the 4th time I've ordered and I've never been disappointed!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 29/01/2017
No delivery, no reply to the 2 emails sent, parcel number indicated unknown to the Post Office, no explanations, NOTHING. I will not repeat the experience and reserve the right to give my opinion on the appropriate forums.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/01/2017
I haven't received my order # 95808, bought on 1/14/2017 Ordered through PayPals on 1/14/2017. 1001 stated that it was shipped on 1/20/2017. I haven't as yet received my order. When contacting them on the 617.849.9224 phone number, the message after ringing about 10 times, is not in English, so this number is useless to me. The price of the order was $15 plus change. When I ordered this through their website, the price changed in front of me to $23 plus change. Very sneaky. I will NOT use this company again! When issuing a grievance through PayPal, 1001 states it has been shipped.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2017
I was able to find a piece I've been looking for for 5 years!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2017
First order at 1001 maquettes prestation sérieus
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2017
Fast delivery, very satisfying and simple purchase with good follow-up.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2017
Package received on time with no problems. Site to consider for a future purchase.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 27/01/2017
Great company Very good to deal with, order came within their estimated time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2017
Very Fast corresponds to my comman
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2017
Great company Very good to deal with, order came within their estimated time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2017
Items match description fast delivery. ****
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2017
Fast, accurate delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2017
To be recommended
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2017
Very very bi
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Verified Buyer
Rating: 5 out of 5
following a purchase from 25/01/2017
Great service....... Great service.... great products..... sent quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2017
I recommend this sitedelivery in time careful packagingI would certainly buy other products.merci continue to stay in this dynamic.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/01/2017
Hello, I'm just going to transcribe the messages I sent via the order history screen. Messages that have remained unanswered to date. A Colissimo order supposed to arrive within 5 working days (payment on 401) and shipped 9 days later (on 1301) and received 14 days later (on 1801).... Of course no sign of life no answers no considerations.... Hoping to be heard here.... Maxime F 11012017 14:29:04 Hello. Will I have a chance to receive my order before next week? Cordialement. Maxime F 11012017 14:34:05 We have exceeded the 5 working days.... I should have chosen a relay delivery... It would have cost me less... Do you need a week to process an order of 2 brushes? Are you serious? Maxime F 13012017 14:04:59 Please don't answer .... Your customers love you? I wonder how they do it!!!!! Please communicate! Why is my order processed 11 days after payment???? Do you have an answer for me? Should I take the necessary steps to be reimbursed? Maxime F 18012017 21:21:15 Well goodbye eh.... You're making a mockery of the world here. I don't know if you're in the hobby personally but I doubt it.... Firstly, my parcel was dispatched 11 days after payment. So you propose colissimo for faster delivery? In this case why such a long wait and above all without any commercial gesture or even a simple answer to the messages I sent you to clarify the situation? I'm not a bad customer, but I hate being taken for a ride... Clearly I would have appreciated more transparent communication.... Anyway, I waited... But when I received the parcel, I was completely appalled to find my Napoleon Corporal brush (1399e after all!) wandering around in the parcel without even a protection on the tip!!!! I've never seen anything like it....tte magnificent cardboard figurine François 1er as a gift, which I promptly threw in the garbage can! You are anything but professional and I can guarantee you very bad publicity in the future.... I will never order anything from your site again. You're the worst hobby traders I've ever come across on the web... I'm really very unhappy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2017
Great service....... Great service.... great products..... sent quickly
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Verified Buyer
Rating: 5 out of 5
following a purchase from 24/01/2017
Tamiya cements The best price and the best product thanks a lot !!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2017
quality product, reasonable prices and on-time delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2017
Quality product delivered as expected (advertised lead time 6 days actual lead time 6 days. Satisfaction
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2017
Tamiya cements The best price and the best product thanks a lot !
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 23/01/2017
The delivered item did not match the description on the website in terms of color and design (kit instead of finished model). Long delivery time due to shipping from France. The offered ""gift packaging"" was a joke - carelessly stapled dark blue paper bag. The cost of returning the goods to France is entirely at the customer's expense (DHL €11 in my case) and there is no return slip or hotline. I have now been waiting 3 weeks for a refund of the purchase price - a request by email also went unanswered ...
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