Customer reviews of 1001hobbies

My order was delivered quickly and well packaged. Product as described

completely satisfactory order

I recommend 1001 maquettes to all model enthusiasts because it is the best value for money service with a wide choice and very secure payment methods.

Responsive and Prompt I received my package on time and was very pleased with the responsiveness of their customer service.

Very satisfied with the service with a score of 1010

This decal for F100 at 148 is perfect, complete and well packaged.

Despite the vacation period, everything went according to plan: delivery times, stock actually available, model corresponding to the order... Bravo for the sÃ

Perfect in every way. Fast and reliable. Ease of use of the s

More than a week late.

Fair prices and fast delivery

fast delivery, well-packaged and compliant products

The product was returned because it did not meet my expectations. Two weeks later my multiple emails remain unanswered and no refund! ! ! ! For my first order I am very disappointed and angry. I strongly advise you all not to order anything from this site....... ?????

ATTRACTIVE PRICE - PERFECT DELIVERY - ON-TIME DELIVERY STORES RECOMMENDED

Great sevice for hard to find or out of stock items I needed some detail parts for a project and these folks had what I needed at affordable prices. Now keep in mind that your order ships from France so be patent unless you pay for the more expensive shipping option. My box arrived and my items were very well packed and a welcome addition to my project. Thanks 1001 Modelkits!

Great sevice for hard to find or out of stock items I needed some detail parts for a project and these folks had what I needed at affordable prices. Now keep in mind that your order ships from France so be patent unless you pay for the more expensive shipping option. My box arrived and my items were very well packed and a welcome addition to my project. Thanks 1001 Modelkits!

Great decals at a great price I tried the decal on my P-47 and they were excellent .

Very good company in all confidence

Great decals at a great price I tried the decal on my P-47 and they were excellent .

Now the 8/08/16. It's a long few days and still no reply to direct emails and no refund. I would advise you to be wary of this company and shop around. I ordered 2 kits on behalf of my son only to find out the next day that I had ordered the wrong kits. I immediately emailed details cancelling my order and asked for a reply confirming this. Ten days later and after quite a few emails done through the website contact us page as instructed I hve heard nothing, The onle email I have had was one stating......Your order is currently being processed. We are waiting for a product currently being brought by one of our providers. You will be notified as soon as your order is sent. Not the best customer service team. I suspect they want my £83.

Now the 8/08/16. It's a long few days and still no reply to direct emails and no refund. I would advise you to be wary of this company and shop around. I ordered 2 kits on behalf of my son only to find out the next day that I had ordered the wrong kits. I immediately emailed details cancelling my order and asked for a reply confirming this. Ten days later and after quite a few emails done through the website contact us page as instructed I hve heard nothing, The onle email I have had was one stating......Your order is currently being processed. We are waiting for a product currently being brought by one of our providers. You will be notified as soon as your order is sent. Not the best customer service team. I suspect they want my £83.

serious site with lots of choice at very good prices and fast shipping thank you!

Product conforms, fast delivery, very satisfied with my purchase. Recommended

Placed my order 17 days ago and haven't received it. I placed my order #83653 17 days ago and haven't even received it yet. Not happy!!!!

seriousness in the speed of execution of the order! an interesting product and in availability! good value for money.

Placed my order 17 days ago and haven't received it. I placed my order #83653 17 days ago and haven't even received it yet. Not happy!!!!

Very fast and perfect delivery

Glad to have found this figurine during the sale.

I am still waiting to receive my order no. 83371. When can I expect to receive the order? ??

so first experience with 1001modellini and it starts immediately bad let's get to the point I place an order of about 100 euro after a few days of waiting 2 models are not available so they make me a voucherx the next order and so far everything in the rules when the package arrives however a model is missing (present in the bubble) in its place rcr car accessories that I did not order and I do not do anything about it. I send email to point out the error no response after 4-5 days I send another one no response. I honestly do not understand how they work so badly and what makes me angry is that I paid more than 100 euros in advance and I am missing material x at least 40!!! this is not a disservice but an almost scam.

Serious company with a good service

I have not received the package and no one from customer service has responded to me.

very good, serious site and never any problems with delivery times or the condition of the order when it arrives.

A batch of enamel paints was not delivered on time and was therefore no longer usable and was returned to the French address listed on the website. However, no refund was made as a result. Emails were not answered. The ""hotline"" with Berlin number given on the German website consists of a French answering machine. The dealer based in France played dead. There would have been two ways to take legal action, but both would have been complicated and uneconomical. The dealer seemed to be counting on this. Research then revealed the possibility of referring the case to the ""Center for European Consumer Protection"". The time-consuming formalities involved were successful: four months after returning the goods, I received an email from the retailer: 7 juin 12:03 CEST Hello Thank you we will issue the refund as soon as possible. Best regards Guillaume Mortier (1001maquettes) The money has indeed been credited.

Serious people, if they don't have the product, they ask a supplier for it.

excellent service and good price Delivery slower than expected because parcel came from France! And online payment page in French! But otherwise great.

Everything is OK and delivery is fast.

excellent service and good price Delivery slower than expected because parcel came from France! And online payment page in French! But otherwise great.

Prompt service Arrived a day earlier than expected - in perfect condition. Thanks!

Prompt service Arrived a day earlier than expected - in perfect condition. Thanks!

A Complaint Not a good transaction ......after two weeks the order had not even exited the 1001 facility, much less being close the being delivered. Four days ago I received a an email telling me it has been shipped and that it would be delivered shortly. (????) I would be receiving another email with a tracking #......nothing yet. This process has been far too long, especially at a the $19.95 shipping cost. Cannot give any +++ whatsoever concerning this transaction.