Customer reviews of 1001hobbies

Order received on time, well packaged and protected. Everything is in order and we are satisfied.

Excellent transaction! Excellent and quick transaction. Possible to pay by MasterCard.

A Complaint Not a good transaction ......after two weeks the order had not even exited the 1001 facility, much less being close the being delivered. Four days ago I received an email telling me it has been shipped and that it would be delivered shortly. (????) I would be receiving another email with a tracking #......nothing yet. This process has been far too long, especially at a the $19.95 shipping cost. Cannot give any +++ whatsoever concerning this transaction.

no problems my only complaint not enough 1/48 scale modles

Glad to receive my products on time and in good condition

positive about this purchase

Fast, clean delivery, but very high shipping costs.

Order conforms Very quick response to questions by the tcha

no problems my only complaint not enough 1/48 scale modles

Site to recommend

Quick easy and trouble free Quick and easy fast delivery won't hesitate to order again

Quick easy and trouble free Quick and easy fast delivery won't hesitate to order again

Nothing to report Correct descriptionTimeliness advised

fast delivery many references perfect

Very satisfied with your service Cordialemen

Merchandice was ordered and charged to my MC account 22 days ago and there has been no follow up It is stuck in Paris France with no movement I will never order from this company again. I've dealt with many online companies, but never have had to wait this long for my order. I'm not even sure I'll ever get this order and plan to send a letter to Capital One stating that I never received the merchandise ordered and want my money credited to my MC account. I'm afraid I have been ripped off for the first time ordering online.

Where are my decals? It's hard to rate something that hasn't arrived yet. I wish I could find a tracking number.

Horrible Horrible service Purchased a photo etch for F6f2 Hellcat on June 29. No where on the 1001 Model Kit web site was there a clear statement that products would be shipped from France!!. On July 6 received an e mail that product had been shipped and I would receive a postal tracking number as soon as available. Never received the tracking number. I telephoned customer service and got a recorded message in French! Sent another e-mail and got response ""will answer as soon as possible."" It is now July 14, and product not received. I live on the US east coast in New jersey so product should have arrived after eight (8) days intransit, unless mailed by boat. Sent another e-mail with the same standard response ""will answer as soon as possible."" I am in the process of notifying Visa that I will not pay the charges to my account because of non delivery. I never had such a terrible experience with model hobby vendors. You are unable to speak with anyone, and recorded telephone messages are in French. I STRONGLY URGE ANYONE CONSIDERING PURCHASING FROM THIS VENDOR TO REMEMBER THAT THE WAREHOUSE SHIPPING POINT IS IN FRANCE AND THAT THERE IS ABSOLUTELY NO COMMUNICATIONS FROM THIS VENDOR AS TO THE STATUS OF AN ORDER other than it was shipped. Personally I do not believe this vendor had the product in stock, and never actually shipped this product. If you live in Canada or the USA beware doing business with this vendor. I am resigned to the fact that my money will not be refunded and is lost. WRP Finally on July 18 received merchandise. It had been mailed from France on July 12 and not July 6 as claimed in the vendor's e-mail. The product was ordered on June 29. Had the vendor been honest as to the date of shipment, and answered my e-mail queries, all this time wasting mess could have been avoided. This organization is a mess, never again will I place an order. They are unable to communicate effectively with the customer.

Merchandice was ordered and charged to my MC account 22 days ago and there has been no follow up It is stuck in Paris France with no movement I will never order from this company again. I've dealt with many online companies, but never have had to wait this long for my order. I'm not even sure I'll ever get this order and plan to send a letter to Capital One stating that I never received the merchandise ordered and want my money credited to my MC account. I'm afraid I have been ripped off for the first time ordering online.

Where are my decals? It's hard to rate something that hasn't arrived yet. I wish I could find a tracking number.

Horrible Horrible service Purchased a photo etch for F6f2 Hellcat on June 29. No where on the 1001 Model Kit web site was there a clear statement that products would be shipped from France!!. On July 6 received an e mail that product had been shipped and I would receive a postal tracking number as soon as available. Never received the tracking number. I telephoned customer service and got a recorded message in French! Sent another e-mail and got response ""will answer as soon as possible."" It is now July 14, and product not received. I live on the US east coast in New jersey so product should have arrived after eight (8) days intransit, unless mailed by boat. Sent another e-mail with the same standard response ""will answer as soon as possible."" I am in the process of notifying Visa that I will not pay the charges to my account because of non delivery. I never had such a terrible experience with model hobby vendors. You are unable to speak with anyone, and recorded telephone messages are in French. I STRONGLY URGE ANYONE CONSIDERING PURCHASING FROM THIS VENDOR TO REMEMBER THAT THE WAREHOUSE SHIPPING POINT IS IN FRANCE AND THAT THERE IS ABSOLUTELY NO COMMUNICATIONS FROM THIS VENDOR AS TO THE STATUS OF AN ORDER other than it was shipped. Personally I do not believe this vendor had the product in stock, and never actually shipped this product. If you live in Canada or the USA beware doing business with this vendor. I am resigned to the fact that my money will not be refunded and is lost. WRP Finally on July 18 received merchandise. It had been mailed from France on July 12 and not July 6 as claimed in the vendor's e-mail. The product was ordered on June 29. Had the vendor been honest as to the date of shipment, and answered my e-mail queries, all this time wasting mess could have been avoided. This organization is a mess, never again will I place an order. They are unable to communicate effectively with the customer.

Very good product and fast shipping!

I placed my order on June 9 I pay by bank transfer for moreover also shipping with SDA and I wait.... on June 22 they send me an email where they tell me that my parcel has been shipped but..... asking for information both July 4 and July 11 no answer.....I chat Live with a certain Christofer tells me that the parcel is still there and asking him the tracking number....they send it to me in the afternoon by mail!!!!only that it is not from SDA!!!! I rewrite for information on July 13 and so far no response!!!! They will answer me now????

nothing to say choice price deadlines everything conforms to my reach

Nothing to say to all point of view much of choi? and of novelty taken résonanble resononable much of discount on all the mark and the scales No peon even with my order in whatever day the order is with you In vain sousis with this quote for on-line purchase I advise you and you will not be disappointed for my case I will continue to order with them time that the quote

AVRO CF-105 DECALS Hard to find decal sets arrived VERY fast and well packed....great company!

AVRO CF-105 DECALS Hard to find decal sets arrived VERY fast and well packed....great company!

First order. Easy and smooth operation of the site. Same delivery and payment terms. Having forgotten the paints, I called Olivier en Chat: fast, efficient, responsive and in the end the package was just as expected. Thanks to Olivier! I'll go back with confidence! (at least when I've finished the paints).

Quality service and fast shipping to Canada Thank you to the entire team!

They were really fast and the product was as described. Thank you very much. Totally recommended

otherwise the products remain of good quality

Well-stocked site. Fair prices. Order placed without problems and processed quickly. Highly recommend

Huge selection of items. Fast and accurate service. Thank you very much.

Very good company to deal with,pleased with kit and service from 1001 model Kits Very good company to deal with,pleased with kit and service from 1001 model Kits,regards,Chris S

Very good company to deal with,pleased with kit and service from 1001 model Kits Very good company to deal with,pleased with kit and service from 1001 model Kits,regards,Chris S

I recommend this site, nothing to say, I'm satisfied.

The site is clear, the sorting criteria well done, there is plenty of choice and stock, and fast delivery.

fast order and very good follow-up I would recommend

Great experience! Fast and accurate service! Thank you!

Review of order from 1001 The detail parts were as described, well packaged for shipment without damage. Order was quickly filled