1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Have not received good ordered on time. Having to have DHL figure out why they did not have package for pick up. Needed this on time.
Translated reviews
Response from 1001hobbies
Dear customer, Apparently DHL sent the package back to us because some documents were missing. Would you like to cancel your order and get a refund? Best regards, The 1001modelkits team
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 23/06/2016
decals It took a little while ,my order arrived today,and they [the decals] are what I needed to complete my model. Nice to know your available.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/06/2016
decals It took a little while ,my order arrived today,and they [the decals] are what I needed to complete my model. Nice to know your available.
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 22/06/2016
1/72 scale helicopter pilot figures Excellent product and fast overseas shipping.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2016
1/72 scale helicopter pilot figures Excellent product and fast overseas shipping.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/06/2016
A cancellation request ignored and yet sent 6 times and before shipping.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2016
quality and price I recommend
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/06/2016
Fast and precise
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2016
A very good house with a huge selection.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/06/2016
After 2 months still waiting for my refund 17 june - I've sended several emails, no response, no money back, still waiting for my €138. 12 july: received an e mail after my review on trustpilot, but still waiting for my money.
Translated reviews
Response from 1001hobbies
Dear customer, We apologize for the delay. The refund will be issued in a few days. I sent you an email for this matter. Best regards, The 1001modelkits team
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 17/06/2016
After 2 months still waiting for my refund 17 june - I've sended several emails, no response, no money back, still waiting for my €138. 12 july: received an e mail after my review on trustpilot, but still waiting for my money.
Response from 1001hobbies
Dear customer, We apologize for the delay. The refund will be issued in a few days. I sent you an email for this matter. Best regards, The 1001modelkits team
C
Comprador Verificado
Rating: 2 out of 5
following a purchase from 17/06/2016
The product I purchased was in stock. It took them a long time to tell me that they didn't have it, and they took a long time to tell me that they were sending it to me. On June 8 I received an email saying that they were sending it to me and I am still waiting for it.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/06/2016
Very good store, wide selection and impeccable order tracking.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/06/2016
deadline met reliable efficient
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 16/06/2016
1001 mdelkits Very good service and a good price for the item I bought I will use again Thank you 1001 Modelkits
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/06/2016
1001 mdelkits Very good service and a good price for the item I bought I will use again Thank you 1001 Modelkits
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 15/06/2016
just what i was looking for thanks a lot thanks for or the part I was looking for
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 15/06/2016
Great Service! I would buy from 1001 Modelkits again in the future. What I ordered came well packaged. Thank you for the great service!
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2016
just what i was looking for thanks a lot thanks for or the part I was looking for
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2016
Great Service! I would buy from 1001 Modelkits again in the future. What I ordered came well packaged. Thank you for the great service!
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/06/2016
I am disappointed I ordered a light blue car as mentioned on my order and I received a pink car.
Translated reviews
V
Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 13/06/2016
Fast and problem-free delivery pleasant communication via email professional help with questions and requests dedicated staff highly recommended dealer
Translated reviews
V
Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 13/06/2016
Now that I know that the goods come from France, I accept the delivery time of 1 week. That was even quite quick. The goods are very good. The communication with the retailer is excellent. I am very satisfied.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2016
Good condition and arrived as pre
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/06/2016
Foreign Languages on Customer Service, I don't speak Chinese. frustrating. I called to check on my order and got a Chinese message, tried to send online message and it was only in french. ordered 3 weeks ago and i still don't have my package, it took ten days before they even shipped it. no tracking etc etc etc. The worst.
Translated reviews
Response from 1001hobbies
Dear customer, We apologize if you received a message that was not in English. Our website is available in several languages and sometimes an automatic message can be sent in the wrong language. However none is ever sent in Chinese. You should receive your order very soon. Please do not hesitate to contact us again in 7 days if you still have not received it. Best regards, The 1001modelkits team
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 11/06/2016
Foreign Languages on Customer Service, I don't speak Chinese. frustrating. I called to check on my order and got a Chinese message, tried to send online message and it was only in french. ordered 3 weeks ago and i still don't have my package, it took ten days before they even shipped it. no tracking etc etc etc. The worst.
Response from 1001hobbies
Dear customer, We apologize if you received a message that was not in English. Our website is available in several languages and sometimes an automatic message can be sent in the wrong language. However none is ever sent in Chinese. You should receive your order very soon. Please do not hesitate to contact us again in 7 days if you still have not received it. Best regards, The 1001modelkits team
C
Comprador Verificado
Rating: 2 out of 5
following a purchase from 09/06/2016
I placed an order 13 days ago and still haven't received it. I paid a surcharge to receive it earlier by DHL and it doesn't seem to have done me any good. I have sent an email to find out something and have not yet received a reply. I am not at all happy
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/06/2016
Order registered on 21-05 Payment validated on 25-05 Still not delivered (by post) on 08-06 No comm
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 07/06/2016
Delivers as promised. First time customer but would recommend them
V
Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 07/06/2016
I will never order here again I ordered on 09.05.16 because the article was not available I have requested a refund today we have the 06.07.16 and my money has not been transferred back until today although my bank details are available. I think this is outrageous, first you are put off and then suddenly there is no response to emails sent. I can only advise everyone to pay via paypal otherwise you will only have trouble.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2016
A very large selection of brands and very fast, reliable shipping. I totally recommend this
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2016
Delivers as promised. First time customer but would recommend them
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 06/06/2016
1 Very good service, helpful and attentive. Very good store.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/06/2016
1 Very good service, helpful and attentive. Very good store.
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 05/06/2016
Very reliable and quick service. I got quick responses to my questions. I received periodic reports about the order status. It was a quick dispatch and shipping process and I received the model very well packet in pristine conditions. I am very satisfied!!!!
A
Acquirente Verificato
Rating: 1 out of 5
following a purchase from 05/06/2016
Ordered two models and one set of decals shipping by DHL courier with surcharge of 12€ approx. Of the two models ordered only one arrives of the other only the decals the shipment instead of express courier is made by regular mail. Absent customer service they do not answer emails nor the phone they are absolutely not customer oriented.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2016
Very reliable and quick service. I got quick responses to my questions. I received periodic reports about the order status. It was a quick dispatch and shipping process and I received the model very well packet in pristine conditions. I am very satisfied!!!!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/06/2016
compliant product and fast, on-time delivery
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/06/2016
Order placed on 170516 Payment made on 1805 Still not received on 0306 After several messages where I left my phone number I still have no answer.FIRST to sell and send advertising reactivated to cash but champion in all categories at the level of non-tracking of the customers THE CUSTOMER IS MOCKED.This will be my last order because I do not like to be scammed.CITE A BANNIR ET A FUIR
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2016
Top product and delivery.
Translated reviews
We use cookies for audience measurement and improving user experience.
English 