English 
F
Rating: 5 out of 5
Pro. and efficient. Highly recommendable merchant. See you soon for future purchases.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 283 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 1, 2 and 5 stars
Reset filtersM
Rating: 5 out of 5
a bit difficult at first but my order arrived well in my mailbox
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Response from 1001hobbies
Hello,
Thank you for your feedback and your understanding despite the delay.
This delay is linked to the recent relocation of our warehouse, an important step to improve our logistics and better serve you in the future. We are glad that you are still satisfied with your order.
Looking forward to seeing you again soon on 1001Hobbies!
The 1001Hobbies team
Thank you for your feedback and your understanding despite the delay.
This delay is linked to the recent relocation of our warehouse, an important step to improve our logistics and better serve you in the future. We are glad that you are still satisfied with your order.
Looking forward to seeing you again soon on 1001Hobbies!
The 1001Hobbies team
F
Rating: 1 out of 5
Too bad for a first try...!!! More than 40 days to receive an order, and I received a partial order and a commercial gesture at my request. Really unacceptable, when competitors deliver within the week....!!!
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Response from 1001hobbies
Thank you for your feedback and your understanding despite the delay.
This delay is linked to the recent relocation of our warehouse, an important step to improve our logistics and better serve you in the future. We are glad that you are still satisfied with your order.
We would also like to inform you that our site distinguishes two statuses:
The products "available" are actually available from our supplier.
The products "shipped today" are indeed present in our logistics depot and are shipped immediately.
Best regards,
The 1001Hobbies team
This delay is linked to the recent relocation of our warehouse, an important step to improve our logistics and better serve you in the future. We are glad that you are still satisfied with your order.
We would also like to inform you that our site distinguishes two statuses:
The products "available" are actually available from our supplier.
The products "shipped today" are indeed present in our logistics depot and are shipped immediately.
Best regards,
The 1001Hobbies team
J
Rating: 5 out of 5
Fast service and tailored to what is offered on your website.
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N
Rating: 1 out of 5
Hello, two orders placed for available items. Once validated, the items go into restocking. After many attempts to contact (call, email...) no news. A second order for available items to keep my son waiting. Same, once validated, the items go into restocking... I finally manage to contact to get at least part of the first order finally available... The others are expected to arrive on June 10. Once these two items arrive, both orders are considered delivered when they are not. Difficult to contact someone... Still waiting for the remaining items... Bad customer experience...
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Response from 1001hobbies
Hello,
Thank you for taking the time to share your experience with us, even though we are sorry that it did not meet your expectations.
We fully understand your frustration regarding the status change of the items and the difficulties encountered in obtaining information. The transition of products into restocking after order validation is linked to actual availability with our suppliers, and we regret that this may have misled you.
Regarding partial delivery and tracking of the remaining items, we are doing everything possible to expedite their shipment. The two available items should indeed reach you very soon, and we are closely monitoring the arrival of the other products, scheduled for June 10.
If you haven't done so yet, please do not hesitate to contact our customer service at [email protected] so that we can provide you with personalized follow-up and assist you as best as we can.
We hope to regain your trust with your future orders.
Best regards,
The 1001Hobbies team
Thank you for taking the time to share your experience with us, even though we are sorry that it did not meet your expectations.
We fully understand your frustration regarding the status change of the items and the difficulties encountered in obtaining information. The transition of products into restocking after order validation is linked to actual availability with our suppliers, and we regret that this may have misled you.
Regarding partial delivery and tracking of the remaining items, we are doing everything possible to expedite their shipment. The two available items should indeed reach you very soon, and we are closely monitoring the arrival of the other products, scheduled for June 10.
If you haven't done so yet, please do not hesitate to contact our customer service at [email protected] so that we can provide you with personalized follow-up and assist you as best as we can.
We hope to regain your trust with your future orders.
Best regards,
The 1001Hobbies team
J
Rating: 5 out of 5
Good preparation and serious follow-up. Well done team.
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F
Rating: 5 out of 5
Still very satisfied with this brand
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P
Rating: 5 out of 5
Good service and they look for discontinued models.
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B
Rating: 1 out of 5
Incredibly slow and...incomplete delivery! B A
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Response from 1001hobbies
Hello,
We would like to inform you that the product "German WWII HQ personnel", initially announced with a shipping time of 2 to 4 weeks, has still not arrived.
Due to this long delay, we preferred to proceed with a full refund of your order so as not to keep you waiting any longer.
The amount has been credited to the payment method used during your purchase. You will also receive a confirmation of this refund from your bank in the coming days.
We thank you for your understanding and remain at your disposal for any questions.
Best regards,
The 1001Hobbies team
We would like to inform you that the product "German WWII HQ personnel", initially announced with a shipping time of 2 to 4 weeks, has still not arrived.
Due to this long delay, we preferred to proceed with a full refund of your order so as not to keep you waiting any longer.
The amount has been credited to the payment method used during your purchase. You will also receive a confirmation of this refund from your bank in the coming days.
We thank you for your understanding and remain at your disposal for any questions.
Best regards,
The 1001Hobbies team
G
Rating: 1 out of 5
I want to return the item and they are not responding. The phone doesn't work, it rings and cuts off and they don't respond to the email.
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Response from 1001hobbies
Good morning,
We apologize for the difficulties you are having in contacting us.
We inform you that our customer service will immediately send you the return address so that you can proceed with sending your item.
Thank you for your patience and do not hesitate to contact us if you need further assistance.
Sincerely,
The 1001Hobbies team
We apologize for the difficulties you are having in contacting us.
We inform you that our customer service will immediately send you the return address so that you can proceed with sending your item.
Thank you for your patience and do not hesitate to contact us if you need further assistance.
Sincerely,
The 1001Hobbies team
D
Rating: 5 out of 5
Thank you it was perfect
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L
Rating: 5 out of 5
very good service especially on the hotline service answering customer questions
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P
Rating: 5 out of 5
Although the package arrived a bit dented and after a considerable delay while the shipments are scheduled "by return", everything is fine after all!!!
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G
Rating: 5 out of 5
Fast shipping, serious, nothing to complain about
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M
Rating: 1 out of 5
Two months waiting for an order. Until I threatened to take legal action, they didn't send it to me, and they said it wouldn't be available until a month and a half later.
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Response from 1001hobbies
Good morning,
We sincerely apologize for this prolonged delay and the inconvenience caused.
The delay is due to the recent relocation of our warehouse, a necessary measure to improve our logistics and the quality of our service in the long term. Unfortunately, this transition has caused unforeseen delays in some orders.
We understand your frustration and offer our sincerest apologies. Please be assured that we are doing everything possible to prevent this situation from happening again.
If you need further assistance, please do not hesitate to contact our customer service at [email protected].
Thank you for your understanding.
The 1001Hobbies team
We sincerely apologize for this prolonged delay and the inconvenience caused.
The delay is due to the recent relocation of our warehouse, a necessary measure to improve our logistics and the quality of our service in the long term. Unfortunately, this transition has caused unforeseen delays in some orders.
We understand your frustration and offer our sincerest apologies. Please be assured that we are doing everything possible to prevent this situation from happening again.
If you need further assistance, please do not hesitate to contact our customer service at [email protected].
Thank you for your understanding.
The 1001Hobbies team
J
Rating: 5 out of 5
VERY GOOD
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M
Rating: 5 out of 5
Very good
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P
Rating: 5 out of 5
Top
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P
Rating: 5 out of 5
Very good
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D
Rating: 1 out of 5
Delivery time announced at order: 2 weeks. Actual delay: 1 month. My package took 1 month to arrive, and the first order was lost.
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Response from 1001hobbies
Hello,
We are sorry to hear that your order took longer than expected, and we understand your frustration, especially since your first order was lost.
This delay is partly due to the recent relocation of our warehouse, a necessary step to improve our long-term logistics. We are actively working to resolve these difficulties to prevent this from happening again.
If you haven't already, we invite you to contact our customer service at [email protected] so that we can check your situation and provide you with a quick solution.
Thank you for your patience and understanding.
The 1001Hobbies team
We are sorry to hear that your order took longer than expected, and we understand your frustration, especially since your first order was lost.
This delay is partly due to the recent relocation of our warehouse, a necessary step to improve our long-term logistics. We are actively working to resolve these difficulties to prevent this from happening again.
If you haven't already, we invite you to contact our customer service at [email protected] so that we can check your situation and provide you with a quick solution.
Thank you for your patience and understanding.
The 1001Hobbies team
J
Rating: 5 out of 5
fast shipping
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K
Rating: 2 out of 5
Hello, my order took more than a month to arrive while the product was available at the time of my order. And then it was no longer the case.
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Response from 1001hobbies
Hello,
We sincerely regret your experience and apologize for the delay in processing your order.
We would like to clarify an important point: the products marked as "AVAILABLE" on our site are available from our supplier, while those marked as "shipped today" are actually in stock at our logistics warehouse.
Furthermore, the integration of our logistics service and internal reorganization have caused delays. Thus, although the supplier order arrived within the announced time frame, its reception at the warehouse was delayed, which unfortunately impacted the processing of your order.
We once again extend our sincerest apologies for this inconvenience.
We hope, however, that the product you received fully satisfies you!
1001hobbies
Best regards,
1001hobbies
We sincerely regret your experience and apologize for the delay in processing your order.
We would like to clarify an important point: the products marked as "AVAILABLE" on our site are available from our supplier, while those marked as "shipped today" are actually in stock at our logistics warehouse.
Furthermore, the integration of our logistics service and internal reorganization have caused delays. Thus, although the supplier order arrived within the announced time frame, its reception at the warehouse was delayed, which unfortunately impacted the processing of your order.
We once again extend our sincerest apologies for this inconvenience.
We hope, however, that the product you received fully satisfies you!
1001hobbies
Best regards,
1001hobbies
J
Rating: 1 out of 5
Delivery times are extremely long and the availability of items according to the site is false. Moreover, the delivery of the ordered products is incomplete contrary to what is indicated on the tracking and no information regarding the completion of the delivery.
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Response from 1001hobbies
Sir,
I am following up on your email regarding the receipt of your order no. UQDMLSUAH from May 13, 2025. We are sincerely sorry for the inconvenience caused by this incomplete delivery and we thank you for bringing this issue to our attention.
We have noted that the Pale Gray product No. 40, reference HumbDB0040, was missing from your package. We understand your disappointment and we apologize for the inconveniences caused.
Due to this error, we will proceed with an immediate refund of the missing product. The amount will be credited to you as soon as possible on the payment method used for your order.
We take your complaint very seriously and we will conduct an internal investigation to understand the reasons for this error and implement measures to prevent it from happening again.
We want to assure you that your satisfaction is our priority and we hope to have the opportunity to regain your trust in future orders. We remain at your disposal for any further information.
Please accept, Sir, the expression of our distinguished salutations.
1001hobbies
I am following up on your email regarding the receipt of your order no. UQDMLSUAH from May 13, 2025. We are sincerely sorry for the inconvenience caused by this incomplete delivery and we thank you for bringing this issue to our attention.
We have noted that the Pale Gray product No. 40, reference HumbDB0040, was missing from your package. We understand your disappointment and we apologize for the inconveniences caused.
Due to this error, we will proceed with an immediate refund of the missing product. The amount will be credited to you as soon as possible on the payment method used for your order.
We take your complaint very seriously and we will conduct an internal investigation to understand the reasons for this error and implement measures to prevent it from happening again.
We want to assure you that your satisfaction is our priority and we hope to have the opportunity to regain your trust in future orders. We remain at your disposal for any further information.
Please accept, Sir, the expression of our distinguished salutations.
1001hobbies
F
Rating: 2 out of 5
Very disappointed. More than a month of waiting while all products were "available". And this was not the first time. I think it's decided, I will change suppliers. Sorry.
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Response from 1001hobbies
Hello,
We sincerely regret your experience and apologize for the delay in processing your order.
We would like to clarify an important point: the products marked as "AVAILABLE" on our site are available from our supplier, while those marked as "shipped today" are actually in stock at our logistics depot.
Furthermore, the integration of our logistics service and internal reorganization have caused delays. Thus, although the supplier order arrived within the announced time frame, its receipt at the depot was delayed, which unfortunately impacted the processing of your order.
We sincerely apologize for this inconvenience.
We hope that the product you received fully satisfies you!
Best regards,
1001hobbies
We sincerely regret your experience and apologize for the delay in processing your order.
We would like to clarify an important point: the products marked as "AVAILABLE" on our site are available from our supplier, while those marked as "shipped today" are actually in stock at our logistics depot.
Furthermore, the integration of our logistics service and internal reorganization have caused delays. Thus, although the supplier order arrived within the announced time frame, its receipt at the depot was delayed, which unfortunately impacted the processing of your order.
We sincerely apologize for this inconvenience.
We hope that the product you received fully satisfies you!
Best regards,
1001hobbies
J
Rating: 5 out of 5
nothing to say everything was perfect
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R
Rating: 2 out of 5
Took way too long. More than six weeks. And this while the website indicated in stock. Now just received 1 of the 2 items
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Response from 1001hobbies
Dear Sir,
We regret your opinion and apologize for this incident.
Due to the integration of logistics, the receipt of supplier orders, and the shipping of customer orders, we have experienced some delays. We thank you for your patience and once again apologize for this incident.
We want to emphasize that the products marked as "available" on our website are indeed available. However, products marked as "shipped today" are in stock in our logistics warehouse.
Best regards,
1001hobbies
We regret your opinion and apologize for this incident.
Due to the integration of logistics, the receipt of supplier orders, and the shipping of customer orders, we have experienced some delays. We thank you for your patience and once again apologize for this incident.
We want to emphasize that the products marked as "available" on our website are indeed available. However, products marked as "shipped today" are in stock in our logistics warehouse.
Best regards,
1001hobbies
D
Rating: 5 out of 5
ok
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F
Rating: 5 out of 5
Fast and totally compliant, benefited from a promotion, so very good experience!
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G
Rating: 5 out of 5
Ok good
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M
Rating: 1 out of 5
Delivery time too long
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Response from 1001hobbies
Hello,
We sincerely regret your experience and apologize for the delay in processing your order.
We would like to clarify an important point: the products marked as "AVAILABLE" on our site are available from our supplier, while those marked as "shipped today" are actually in stock at our logistics depot.
Furthermore, the integration of our logistics service and internal reorganization have caused delays. Thus, although the supplier order arrived within the announced time frame, its receipt at the depot was delayed, which unfortunately impacted the processing of your order.
We sincerely apologize for this inconvenience.
We hope that the product you received fully satisfies you!
Best regards,
1001hobbies
We sincerely regret your experience and apologize for the delay in processing your order.
We would like to clarify an important point: the products marked as "AVAILABLE" on our site are available from our supplier, while those marked as "shipped today" are actually in stock at our logistics depot.
Furthermore, the integration of our logistics service and internal reorganization have caused delays. Thus, although the supplier order arrived within the announced time frame, its receipt at the depot was delayed, which unfortunately impacted the processing of your order.
We sincerely apologize for this inconvenience.
We hope that the product you received fully satisfies you!
Best regards,
1001hobbies
H
Rating: 2 out of 5
Delivery is really taking a long time. I still haven't received part of my order after more than a month.
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Response from 1001hobbies
Hello,
We regret this review and apologize for this incident. You are indeed missing the Funko HELLO KITTY - POP Sanrio No. 99 - Hello Kitty with ice cream - Available. Since this figure has been delayed for a long time, we asked the logistics service to ship the order without this figure. We will refund you the amount within 5-6 days.
We regret that you do not appreciate this measure, but since your order was placed some time ago, we chose to act this way to avoid making you wait any longer.
Best regards,
1001hobbies
We regret this review and apologize for this incident. You are indeed missing the Funko HELLO KITTY - POP Sanrio No. 99 - Hello Kitty with ice cream - Available. Since this figure has been delayed for a long time, we asked the logistics service to ship the order without this figure. We will refund you the amount within 5-6 days.
We regret that you do not appreciate this measure, but since your order was placed some time ago, we chose to act this way to avoid making you wait any longer.
Best regards,
1001hobbies
M
Rating: 5 out of 5
Professional and kind
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G
Rating: 5 out of 5
Very good performance
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M
Rating: 1 out of 5
The return procedure is terrible. In the email correspondence with customer service, I receive generic replies that do not address the email I sent. My package has been with them for a week now, and I still haven't received my money back, and they do not respond to my emails. Do not buy here!
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Response from 1001hobbies
Hello,
We are sorry to hear this and apologize for it. We have sent you an email asking for the return number of the package.
As soon as we receive this number, we will refund you. Due to a change in our logistics depot, returns are not being processed on time, and we deeply regret this. We are waiting for this number and will refund you as soon as possible.
Best regards,
1001hobbies.
We are sorry to hear this and apologize for it. We have sent you an email asking for the return number of the package.
As soon as we receive this number, we will refund you. Due to a change in our logistics depot, returns are not being processed on time, and we deeply regret this. We are waiting for this number and will refund you as soon as possible.
Best regards,
1001hobbies.
P
Rating: 1 out of 5
HORRIBLE DELIVERY HORRIBLE CUSTOMER SERVICE FRAUD TO CLIENT RETAINING MONEY FROM CLIENT
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Response from 1001hobbies
Good morning,
We have received your message and would like to sincerely apologize for the inconveniences you have experienced.
We take your comments regarding the delivery, our customer service, and the refund issues you mentioned very seriously. We understand your frustration and regret that your experience with our company did not meet your expectations.
We have immediately opened an internal investigation to understand the reasons for these failures and take the necessary measures to resolve them. Your satisfaction is our top priority, and we are doing everything possible to resolve these issues as soon as possible.
We appreciate you bringing these issues to our attention and hope to have the opportunity to regain your trust.
Sincerely, [Customer's Name], we cordially greet you.
Sincerely,
1001hobbies
We have received your message and would like to sincerely apologize for the inconveniences you have experienced.
We take your comments regarding the delivery, our customer service, and the refund issues you mentioned very seriously. We understand your frustration and regret that your experience with our company did not meet your expectations.
We have immediately opened an internal investigation to understand the reasons for these failures and take the necessary measures to resolve them. Your satisfaction is our top priority, and we are doing everything possible to resolve these issues as soon as possible.
We appreciate you bringing these issues to our attention and hope to have the opportunity to regain your trust.
Sincerely, [Customer's Name], we cordially greet you.
Sincerely,
1001hobbies
J
Rating: 5 out of 5
Fast delivery.
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C
Rating: 5 out of 5
Quick order processing, less than 72 hours later I had the product in hand, hats off, great selection and perfect stock visibility.
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C
Rating: 5 out of 5
nothing to report
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A
Rating: 5 out of 5
Ok
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F
Rating: 2 out of 5
I am missing a Tamiya XF 66 paint pot that I have reported, and no response except to offer me a €10 voucher which does not interest me! I only want my missing pot. I ordered 8 items and one is missing. What would it be if I had ordered 50 🤔🤔
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Response from 1001hobbies
Hello Sir,
We regret this oversight and apologize for this missing item.
Unfortunately, it is not possible for us to ship a single paint pot due to the shipping costs incurred. That is why a document containing a form to print and fill out manually was sent to you on 04/06/2025, in order to proceed with the refund. Not having received a return from you, we have just resent it to you today.
We are awaiting this completed form to finalize the refund for the missing paint pot.
Our customer service remains at your disposal for any further assistance.
Best regards,
Customer Service
1001hobbies
We regret this oversight and apologize for this missing item.
Unfortunately, it is not possible for us to ship a single paint pot due to the shipping costs incurred. That is why a document containing a form to print and fill out manually was sent to you on 04/06/2025, in order to proceed with the refund. Not having received a return from you, we have just resent it to you today.
We are awaiting this completed form to finalize the refund for the missing paint pot.
Our customer service remains at your disposal for any further assistance.
Best regards,
Customer Service
1001hobbies