Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 687 published reviews

Summary of reviews

1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.

Reviews 1, 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2015
Maskol Received materials rapidly. Will try to order more products later.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/01/2015
Horrible experience This was a HORRIBLE experience. I ordered a book December 31, 2014. My order was processed immediately. I got the book today January 24, 2015. Almost a month later. Supposedly the book was coming from a depot in Europe and had some additional information required by Customs. That is BOGUS. If you don't have the book in stock for immediate delivery, say so. From now on, will use (external reference) in England. Never had problems with them. Will NEVER EVER use this vendor again. Asked for updates on status on the 16th and did not hear back for a week. This was a Horrible experience. Finished the model that I was buying the book as a reference for the day before the book arrived as I had pretty much given up on getting the book. Will never use this company again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2015
Good experience nothing to say
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/01/2015
Order placed on Jan 5 for an accessory announced to be in stock Shipping time announced to be 5 to 6 days Delivery on Jan 14 Received on Jan 24 Any comment is useless Except that I will not recommend this site to my friends at the flying club I belong to.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/01/2015
I placed an order on Sunday on the site for a B-19 model in 148 scale to be received before the weekend so that I could give it as a gift the following Sunday, and I received my package on time, but with a box of 4 model airplanes that I don't want in 172 scale... The error being human, I notified the site the same day, i.e. the Thursday of receipt, and after an hour I received a message asking me if I had opened the box and if I could attach a photo of it. Immediately I reply that the box is still well sealed and a photo accompanies the message. And now I'm angry because since then there's been no news, no apologies, no quick resolution and not even a word to reassure their customer, which is disappointing. I was supposed to give this model to an enthusiast tomorrow and I'll have to do without it. I find it regrettable to remain silent for 3 days when a small to find a quick and simple way out.... I'm still waiting for an answer
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 22/01/2015
Perfect in seven days I got the shipment and with weekend in between by regular mail. No surprises what you see in the pictures is what you get. I will buy again as soon as possible.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2015
Site with a wide range of products fast, trouble-free delivery
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/01/2015
far too many delays in dispatching posted deadlines not met
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2015
very good site for the models but I MISS A LACK OF FICTI SCENCE
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/01/2015
Do not waste your time or money Fast to take your money, but slow to get you your order, I think they ship by sail boat, I placed my order on 1/10 and it is now 2/11 and I have still not gotten my order. This is the most I ever paid for shipping, and the longest I have ever waited. It seems that this problem is a common concern with US customers, Their response to e-mails seem to be the same for every customer, it was interesting that an early reply was ""crossing the Atlantic"" followed two weeks later by ""sent back by French customs"" I would not suggest this company to anyone.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 20/01/2015
Do not waste your time or money Fast to take your money, but slow to get you your order, I think they ship by sail boat, I placed my order on 1/10 and it is now 2/11 and I have still not gotten my order. This is the most I ever paid for shipping, and the longest I have ever waited. It seems that this problem is a common concern with US customers, Their response to e-mails seem to be the same for every customer, it was interesting that an early reply was ""crossing the Atlantic"" followed two weeks later by ""sent back by French customs"" I would not suggest this company to anyone.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2015
I'm delighted with this second order
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/01/2015
10 working days to prepare an order is too lo
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2015
I ordered a box of soldier it arrived two days later without any problem I was informed of the progress of the package sincerely a big thank you to 1001 maque
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2015
No problems and very good choice of products
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 18/01/2015
I TRIED TO BUY VIA THE INTERNET AND COMPLETED THE PURCHASE QUICKLY PROFESSIONAL AND WITHOUT ANY DIFFICULTY . I WOULD SAY EXCELLENTLY I WILL DEFINITELY REPURCHASE
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2015
Excellent site for what I needed. On time delivery and very good order tracking information. Excellent products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2015
Fast shipping pleasant follow-up to recommend website not very handy
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 17/01/2015
I bought for the first time a couple of items on your on line site and I was happy with it good price and short delivery time.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 16/01/2015
Waiting more than 10 days for a parcel when Evreux - Essonne is less than 200 km away is really unreal ... Shipping times are worthy of 19th-century stagecoaches! No like
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2015
no comment carefully packaged products on time correct price
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2015
Very nice selection and fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2015
Order arrived on time very good quality paint at an honest price by
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 14/01/2015
I made my first purchase on this site and in 2 working days I already had the product in my hands. The site is done very well clear and intuitive. I will definitely buy here again. Recommended!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/01/2015
a flee absolutely ... no stock they sell items that they have no track.delai too long! catastrophic! order canceled! awaiting refund via paypal dispute. a blow dispole next day no longer available ... and the next day another item sold out in the basket ... and we finish more ... catastrophic! so I confirm my previous comment a flee!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2015
The order arrived quickly and everything was well protected in the parcel. Serious and fast nothing to complain I would not hesitate to order from n
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 12/01/2015
I have ordered 2 times and they have never met the delivery date. Currently as of January 12th I have not received an order dated December 26th, having paid for a 5-6 day shipment, they should reimburse the price of that shipment.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 12/01/2015
One of the worst I have ever encountered. Since I started to see things wrong with my order since previously they had answered me to tell me that my purchase would arrive before Christmas because I wanted it for a gift to a child. The truth is that I made a mistake when choosing the country since for the Canary Islands we have a different one from the rest of Spain. Assuming that mistake I have asked for information on approximate delivery date up to four times and I have received total silence for an answer. The last email I sent I threatened to do what I am doing now and today the system of 1001 maquetas does not allow me to see the history of my order. I see for the lack of professionalism and respect for the customer I will be without my order and let's see if I will also lose the money I paid from the past.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 11/01/2015
Slowest shipping ever/ No shipping I placed my order on 12/19/14. It is now 1/10/15 and nothing. I sent a email checking on the status and I got the it's crossing the Atlantic response. Must be on a rowboat. They have a excellent selection but getting them seems to be an issue. I ordered items from another company in Poland on 12/26/14 and those items arrived on 1/5/15. I do not like leaving negative reviews. Update: It is now 1/15/15 order still being 'processed'. Thanks for offering free shipping on my next order. But seeing that I am out $183.97 so far on this one I do not think there will be a next order. Sorry. 1/22/15 order still being 'processed'. 34 days now and counting. 1/26/15 Paypal refunded my payment. These guys did not even respond to Paypal's investigation. Ordered same items elsewhere on 1/26/15 and they arrived today 1/30/15. Amazing 38 days with 1001 Modelkits and they where still processing. Not a very good way to run a business...just saying. But what does one person matter to these guys.
Response from 1001hobbies
Dear customer, We apologize for the delay. As a compensation, I am happy to offer you the shipping costs on your next order. I sent you an email so you can benefit from this. If you are happy with this action, please review your comment to reflect your satisfaction. Happy new year! Best regards, Customer service 1001modelkits
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2015
the choice and the quality of 1001 maquettes are superb I recommend them to all miniature enthusiasts like me. thank you e
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2015
Fast delivery good site design many references offered
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/01/2015
Slowest shipping ever/ No shipping I placed my order on 12/19/14. It is now 1/10/15 and nothing. I sent an email checking on the status and I got the it's crossing the Atlantic response. Must be on a rowboat. They have an excellent selection but getting them seems to be an issue. I ordered items from another company in Poland on 12/26/14 and those items arrived on 1/5/15. I do not like leaving negative reviews. Update: It is now 1/15/15 order still being 'processed'. Thanks for offering free shipping on my next order. But seeing that I am out $183.97 so far on this one I do not think there will be a next order. Sorry. 1/22/15 order still being 'processed'. 34 days now and counting. 1/26/15 Paypal refunded my payment. These guys did not even respond to Paypal's investigation. Ordered same items elsewhere on 1/26/15 and they arrived today 1/30/15. Amazing 38 days with 1001 Modelkits and they where still processing. Not a very good way to run a business...just saying. But what does one person matter to these guys.
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Response from 1001hobbies
Dear customer, We apologize for the delay. As a compensation, I am happy to offer you the shipping costs on your next order. I sent you an email so you can benefit from this. If you are happy with this action, please review your comment to reflect your satisfaction. Happy new year! Best regards, Customer service 1001modelkits
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 11/01/2015
Ordered parts for my A6 Intruder on 25.12.14! Today (11.1.15) still nothing has arrived. The specified shipping number is not known at DHL! Weak!!!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 10/01/2015
AWACS Pin Excellent workmanship....my husband was thrilled with his AWACS pin.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2015
Huge choices. My orders arrived on time, well packaged and in perfect condition. A recom
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2015
AWACS Pin Excellent workmanship....my husband was thrilled with his AWACS pin.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2015
I found the model paint I wanted with cod
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 08/01/2015
On December 11 I made a purchase for Christmas. Well, without any communication on January 4 they had not delivered the package. I look on the page my order and I see that it is in refund status and I have not ordered it so they have canceled my order without notice and have not even replied to my mail. A disgrace of a company and a disgrace of service. I will never buy from them again.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 05/01/2015
The same day of placing the order I read very bad reviews about the delivery service so I wanted to stop it as it was important that it was here for Epiphany. They had not even prepared the shipment and did not want to make the refund only a voucher that obviously I did not want so I continued with my order...although they told me that it would be here at the end of this week they just wrote me saying that they still do not have it or them. They will let me know. I do not understand nadapague 15€ for the fastest shipping! If they can not meet the deadlines refund the money! Otherwise they are keeping the customer! The worst thing is that I tried to find the same model for me to arrive on time and Amazon had it in two days!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2015
Very good service: order arrived quickly despite the busy end-of-year period, parcel well done goods OK
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