Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 284 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 1, 2 and 5 stars

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A
Antonio C.
Rating: 5 out of 5
following a purchase from 05/04/2025
Excellent
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Fontaine J.
Rating: 5 out of 5
following a purchase from 29/03/2025
Thank you for your very nice service
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Laurent V.
Rating: 5 out of 5
following a purchase from 05/02/2025
Perfect as usual
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Cypris C.
Rating: 5 out of 5
following a purchase from 07/02/2025
Very good quality, well packaged. Quick contact.
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Pedro M.
Rating: 5 out of 5
following a purchase from 28/03/2025
They are good professionals and help you with what you need.
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Patrick P.
Rating: 5 out of 5
following a purchase from 24/03/2025
very good
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Marc L.
Rating: 5 out of 5
following a purchase from 05/04/2025
Excellent service quality. I couldn't find what I was looking for locally and with 1001hobbies I found it.
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Didier R.
Rating: 5 out of 5
following a purchase from 29/03/2025
Everything was perfect.
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Stefano M.
Rating: 5 out of 5
following a purchase from 06/04/2025
Everything is perfect, fast and precise delivery.
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Jean François P.
Rating: 5 out of 5
following a purchase from 03/04/2025
Exactly what I was expecting.
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José Luis C.
Rating: 5 out of 5
following a purchase from 31/03/2025
Fast and Perfect Shipping. Excellent Seller. I will Buy Again. Regards.
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DIDIER D.
Rating: 5 out of 5
following a purchase from 01/04/2025
Corresponds exactly to what I was expecting.
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Thierry M.
Rating: 5 out of 5
following a purchase from 06/04/2025
Careful packaging and fast shipping.
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Livio D.
Rating: 5 out of 5
following a purchase from 06/04/2025
Fast and perfect shipping
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thierry M.
Rating: 1 out of 5
following a purchase from 17/01/2025
Received my order 4 months after placing it
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Response from 1001hobbies
Hello Sir,

We regret this incident and apologize for this processing delay.

The product you ordered unfortunately fell victim to its success. When we ordered from our supplier Coby, the product was indicated as available. However, it turned out that it was actually being restocked.

Our supplier did not inform us of this situation, which resulted in a delivery delay beyond our control.

We sincerely regret this lack of communication and fully understand that this delay is unacceptable.

We kindly ask you to excuse us for the inconvenience caused and thank you for your understanding.

Best regards,
1001hobbies
J
Jean-Jacques B.
Rating: 5 out of 5
following a purchase from 07/04/2025
The plans for my model of the Santa Maria at 1/500 scale from Mantua were 35 years old and very damaged. I found with you an exact reproduction of these plans which are precious to me for continuing the rigging of this model. Great!
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Christophe H.
Rating: 5 out of 5
following a purchase from 29/03/2025
Clear site, easy ordering, fair prices, timely delivery...
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Guillermo M.
Rating: 5 out of 5
following a purchase from 22/03/2025
Great service!!! I will return!!!
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Thierry D.
Rating: 1 out of 5
following a purchase from 19/02/2025
Delay of more than two months for a supposedly available set! And still the same response, it's coming!
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Response from 1001hobbies
Hello Sir,

When you placed your order, you selected three products, two of which were available in immediate stock. Following your contact with our customer service, we split your order to ship you the products that were already available without delay.

Regarding the third item, it unfortunately fell victim to its success. When we ordered from our supplier Coby, it was indicated as available, but it later turned out that it was being restocked.

Our supplier did not inform us of this unavailability, which resulted in a delivery delay completely beyond our control.

We regret this situation and fully understand that this delay is difficult to accept. We sincerely apologize for the inconvenience caused and remain at your disposal for any further information.

Best regards,
1001hobbies
K
Kurt T.
Rating: 5 out of 5
following a purchase from 28/03/2025
Prima processed 1001h smoothly, neatly packaged and shipped. I will be back soon for my next order.
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kylian L.
Rating: 5 out of 5
following a purchase from 08/04/2025
He makes very beautiful models.
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Norbert G.
Rating: 5 out of 5
following a purchase from 28/03/2025
Great 👍
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Marco G.
Rating: 5 out of 5
following a purchase from 27/03/2025
All good.
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Sunny S.
Rating: 5 out of 5
following a purchase from 31/03/2025
I am absolutely satisfied 😊 Everything went smoothly and arrived safely 👍
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Dirk V.
Rating: 5 out of 5
following a purchase from 24/03/2025
Good morning. As always... excellent service, delivered on time, safely packaged... Friendly service... Thank you for everything and hopefully a quick reunion at a fair... Best regards from Christelle and Dirk
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Romeo B.
Rating: 5 out of 5
following a purchase from 06/03/2025
Absolutely fine. The order and the delivery. Worth repeating.
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William B.
Rating: 5 out of 5
following a purchase from 04/04/2025
Meets my expectations!
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Faustino M.
Rating: 1 out of 5
following a purchase from 31/03/2025
10 days delivery time is too long.
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Response from 1001hobbies
Good morning, We regret your comment and apologize for the inconveniences. We inform you that your package was shipped on 01/04/2025, following your order placed on 31/03/2025. We understand your frustration regarding the delivery time, but we want to clarify that the distribution was carried out by the carrier Correos, which took 10 days to make the delivery. Unfortunately, this timeframe depends exclusively on their services, and we cannot be held responsible for this delay. However, we remain at your disposal for any additional questions or requests. Sincerely, The 1001Hobbies team
E
Elisabeth P.
Rating: 5 out of 5
following a purchase from 02/04/2025
Speed and perfect service. THANK YOU
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Maximilien M.
Rating: 5 out of 5
following a purchase from 05/04/2025
Fast delivery
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Alberto B.
Rating: 5 out of 5
following a purchase from 01/04/2025
OK
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Dieter C.
Rating: 5 out of 5
following a purchase from 17/03/2025
Large selection and affordable prices.
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jean T.
Rating: 5 out of 5
following a purchase from 05/04/2025
serious, fast shipping, just make sure if the availability suits you
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Juan manuel D.
Rating: 5 out of 5
following a purchase from 03/04/2025
Excellent place to buy models
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laurent C.
Rating: 5 out of 5
following a purchase from 02/04/2025
Arrived quickly and as ordered.
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Henk K.
Rating: 5 out of 5
following a purchase from 02/04/2025
Neat delivery
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F
fernando E.
Rating: 5 out of 5
following a purchase from 28/03/2025
GOOD SERVICE
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Françoise B.
Rating: 5 out of 5
following a purchase from 03/04/2025
Good
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olivier C.
Rating: 5 out of 5
following a purchase from 04/04/2025
Very well, thank you.
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Guillermo M.
Rating: 5 out of 5
following a purchase from 27/03/2025
Good products. Good price. And in case of a complaint, good customer service.
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