English 
A
Rating: 5 out of 5
Very good
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 680 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 1, 2 and 5 stars
Reset filtersJ
Rating: 1 out of 5
The worst collection store I have bought from, very good communication via email but they do and undo as you please modifying dates, products, and even prices I will never buy here again and I will never recommend it
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Response from 1001hobbies
Hello Jose,
We sincerely regret to hear about your dissatisfaction and we are sorry for the situation you describe.
The satisfaction of our customers is very important to us, and we would like to understand precisely what happened so we can speak with you and find an appropriate solution.
We invite you to contact us directly by email at the following address: [email protected], providing us with the details of your experience. Our team will be able to review your case with you and discuss it.
We thank you in advance for your response and remain at your disposal.
Sincerely,
The 1001Hobbies team
We sincerely regret to hear about your dissatisfaction and we are sorry for the situation you describe.
The satisfaction of our customers is very important to us, and we would like to understand precisely what happened so we can speak with you and find an appropriate solution.
We invite you to contact us directly by email at the following address: [email protected], providing us with the details of your experience. Our team will be able to review your case with you and discuss it.
We thank you in advance for your response and remain at your disposal.
Sincerely,
The 1001Hobbies team
J
Rating: 5 out of 5
fast and precise
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P
Rating: 5 out of 5
Top
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A
Rating: 5 out of 5
Everything perfect
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F
Rating: 5 out of 5
Everything perfect. Highly recommended.
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R
Rating: 5 out of 5
Great experience, wide variety of products and quite attractive prices
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S
Rating: 5 out of 5
Great site, niche articles can be found.
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E
Rating: 5 out of 5
Very good, as usual
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L
Rating: 1 out of 5
It was ordered for Christmas and without warning that it was not available, they accepted the payment. I tried to recover the money several times without getting anyone to respond. It arrived 7 months later. Very unprofessional. I will not repeat.
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Response from 1001hobbies
Hello MANJÓN,
We sincerely regret to hear about your dissatisfaction and we are sorry for the situation you describe.
The satisfaction of our customers is a priority for us, and we would like to understand in more detail what happened so we can speak with you and find an appropriate solution.
We invite you to contact us directly by email at the following address: [email protected], providing us with the details of your experience. Our team will be able to review your case with you and discuss it.
We thank you in advance for your response and remain at your disposal.
Sincerely,
The 1001Hobbies team
We sincerely regret to hear about your dissatisfaction and we are sorry for the situation you describe.
The satisfaction of our customers is a priority for us, and we would like to understand in more detail what happened so we can speak with you and find an appropriate solution.
We invite you to contact us directly by email at the following address: [email protected], providing us with the details of your experience. Our team will be able to review your case with you and discuss it.
We thank you in advance for your response and remain at your disposal.
Sincerely,
The 1001Hobbies team
A
Rating: 5 out of 5
exactly as indicated arrived
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J
Rating: 2 out of 5
I received the wrong order and returned it to Les Mureux, France. Delivery note 2000053805. I would like to see the money refunded but cannot correspond in French.
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Response from 1001hobbies
Good day,
We regret this situation and apologize for the inconvenience.
After checking, we could not find a return shipment under your name, which we find very unfortunate.
We ask you to contact our customer service at the following address: so that our team can review your file again and find a suitable solution.
We are at your disposal.
Best regards,
The team at 1001Hobbies
We regret this situation and apologize for the inconvenience.
After checking, we could not find a return shipment under your name, which we find very unfortunate.
We ask you to contact our customer service at the following address: so that our team can review your file again and find a suitable solution.
We are at your disposal.
Best regards,
The team at 1001Hobbies
S
Rating: 5 out of 5
Hello, I am very satisfied with the offers, the service, the prices, and the delivery time. If the offer states that delivery will be in a week, then that is the case.
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J
Rating: 5 out of 5
Good prices and fast shipping, happy with the purchases made
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S
Rating: 5 out of 5
Reasonably fast delivery, but the box was damaged and the contents wrinkled
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S
Rating: 5 out of 5
I am still very satisfied with the collaboration and remain loyal to you. Regards, Sascha Reinhardt
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A
Rating: 5 out of 5
quick order service
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J
Rating: 5 out of 5
Quick, Pro. Thank you
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G
Rating: 5 out of 5
Everything came as expected, no issues 👍
F
Rating: 5 out of 5
Company still very competent and responsive. Large choice of references. Very satisfied
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M
Rating: 1 out of 5
3 months of waiting
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Response from 1001hobbies
Hello Marina,
We are sincerely sorry to learn that you had to wait so long for your order. Your experience is important to us and we would like to understand what happened and find a solution together. Please feel free to contact us directly by email at [email protected] so that we can assist you better.
Best regards,
The 1001hobbies team
We are sincerely sorry to learn that you had to wait so long for your order. Your experience is important to us and we would like to understand what happened and find a solution together. Please feel free to contact us directly by email at [email protected] so that we can assist you better.
Best regards,
The 1001hobbies team
J
Rating: 5 out of 5
Correct and fast
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W
Rating: 5 out of 5
1001 Hobbies are a terrific hobby source. I caution American customers to be careful on shipping options though. Confer with Annie; she is very helpful and knowledgeable.
P
Rating: 5 out of 5
Great!
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A
Rating: 5 out of 5
Excellent order and arrived in perfect condition.
A
Rating: 5 out of 5
Package well received. The packaging was impeccable and the delivery time was really excellent. Thank you for your seriousness.
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G
Rating: 5 out of 5
Purchased U-boat Revell plus various Tamiya colors. Material arrived on time. Thanks to the courier for the option to go to a pickup point of choice. I will continue to buy on the site.
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T
Rating: 5 out of 5
Everything is great!
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B
Rating: 1 out of 5
First order on this site, and I must admit that I am very disappointed. I ordered a Playmat 61 X 61 cm. However, I received the 61 X 35 cm version. I contacted customer service who told me that the version I ordered is no longer in stock and will not be restocked. They still had the courtesy to give me a seven euro voucher as compensation.
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Response from 1001hobbies
Hello Benjamin,
We understand your disappointment and we are sorry to learn that you did not receive the correct product. We invite you to contact us by email at [email protected] so that we can find a solution together.
Best regards,
The 1001hobbies team
We understand your disappointment and we are sorry to learn that you did not receive the correct product. We invite you to contact us by email at [email protected] so that we can find a solution together.
Best regards,
The 1001hobbies team
S
Rating: 5 out of 5
Very well. Thank you.
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J
Rating: 5 out of 5
Everything went perfectly. The model, the punctuality in the delivery, everything
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E
Rating: 5 out of 5
It was perfect and quick
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C
Rating: 5 out of 5
Very fast, very serious!
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J
Rating: 5 out of 5
Fast, top-notch customer service
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J
Rating: 5 out of 5
Burn
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L
Rating: 5 out of 5
The item was delivered promptly and in good condition
J
Rating: 5 out of 5
always good and of good quality
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A
Rating: 5 out of 5
Good service thank you
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J
Rating: 5 out of 5
quick turnaround, nothing to complain about
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D
Rating: 5 out of 5
Fast, perfect packaging, box and model in impeccable condition, I am already enjoying my purchase. Perfect.
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