Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 1, 2 and 5 stars

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G
GERARD K.
Rating: 5 out of 5
following a purchase from 25/05/2026
Perfect
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Response from 1001hobbies
Hello Gérard,

We warmly thank you for your positive feedback. We are delighted to know that you are satisfied with your experience at 1001hobbies. Your satisfaction is our greatest reward.

Best regards,
The store team
A
Anwaar B.
Rating: 1 out of 5
following a purchase from 27/05/2026
I received the wrong order.
Response from 1001hobbies
Dear Anwaar,

Thank you for sharing your feedback with us. We are sincerely sorry to hear that you received the wrong order.

We kindly invite you to contact our customer service team at [email protected] so that we can assist you in resolving this issue as quickly as possible.

We wish you a pleasant rest of the day.

Best regards,
The 1001hobbies Team
F
fabio D.
Rating: 5 out of 5
following a purchase from 16/05/2026
great
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eric B.
Rating: 5 out of 5
following a purchase from 28/05/2026
Very good products delivered on time, top team
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Response from 1001hobbies
Hello Eric,

We warmly thank you for your positive feedback. We are delighted that our products and our team have met your expectations. Your satisfaction is our greatest reward.

Best regards,
The 1001hobbies team
R
Rene F.
Rating: 5 out of 5
following a purchase from 27/05/2026
Everything is great
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Denis M.
Rating: 5 out of 5
following a purchase from 28/05/2026
Fast shipping and well protected. Good experience.
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Response from 1001hobbies
Hello Denis,

We warmly thank you for your positive review! We are delighted that your experience met your expectations. We look forward to seeing you soon in our store for new discoveries.

Best regards,
The 1001hobbies team
A
alexandre B.
Rating: 5 out of 5
following a purchase from 20/05/2026
Thank you for your help and friendly contact.
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Response from 1001hobbies
Hello Alexandre,

We sincerely thank you for your warm feedback. It is always a pleasure to assist you and provide you with a pleasant experience. We look forward to seeing you soon in our online store.

The 1001hobbies team
A
Analía F.
Rating: 1 out of 5
following a purchase from 10/05/2026
I placed an order on May 10. A Peugeot 206. I received the wrong product (a Peugeot 307). I communicated this and they told me I had to send the item back and when they received it, they would send me a coupon worth €45 to buy the item again. When I received the coupon, it didn't work. I contacted you and to my surprise, I received an email saying that my item has arrived back to you and that you would send it to me again. I trusted that you would send the item I ordered, but no, I received again the Peugeot 307 that was sent by mistake and that I DO NOT WANT. Please let me know once and for all what I can do because a month later I still do NOT HAVE THE ITEM I PAID FOR AND THAT WAS A BIRTHDAY GIFT I HAVEN'T BEEN ABLE TO GIVE.
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Response from 1001hobbies
Dear customer:

We apologize for the inconvenience caused. We understand your frustration for having received a different item on two occasions than the one you ordered.

We sincerely regret this error and assure you that we will do everything possible to resolve it as soon as possible. We kindly ask you to contact us directly indicating your order number so that we can manage the return of the Peugeot 307 and proceed with the shipment of the correct item or, if you prefer, the corresponding refund.

We remain at your complete disposal.

Sincerely,
The 1001hobbies team
I
Ivo J.
Rating: 5 out of 5
following a purchase from 14/05/2026
Easy to order and arrived more quickly than expected, bearing in mind the Ukrainian sender! Not built yet but capable hands.
J
Javier J.
Rating: 5 out of 5
following a purchase from 27/05/2026
It has arrived quickly and in good condition.
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Alexandre R.
Rating: 1 out of 5
following a purchase from 11/02/2025
goods ordered-paid in February 2025 and received May 2026 with several promises to receive it earlier (June, September, December 2025 or even January 2026...) unacceptable and I do not recommend this site at all.
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Response from 1001hobbies
Hello,

Thank you for taking the time to share your feedback, and we completely understand your frustration.

Your order was for preordered items, the release dates of which depend directly on the publishers and manufacturers. Unfortunately, these delays have been pushed back several times by our suppliers, which forced us to communicate estimates that could not be met — and we are sincerely sorry for that.

We acknowledge that this situation has been particularly long and challenging, and that the announced deadlines have not met your legitimate expectations. This is an experience we do not wish upon any of our customers.

Best regards,
1001hobbies
O
oliviero A.
Rating: 5 out of 5
following a purchase from 25/05/2026
Great fast shipping
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angelo L.
Rating: 5 out of 5
following a purchase from 21/05/2026
Everything perfect!
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Jean-Luc D.
Rating: 5 out of 5
following a purchase from 20/05/2026
Excellent performance
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Response from 1001hobbies
Hello Jean-Luc,

A big thank you for your very positive feedback! We are delighted that our service met your expectations. Your satisfaction is our greatest reward.

Best regards,
The 1001hobbies team
P
Palmiro M.
Rating: 5 out of 5
following a purchase from 20/05/2026
Sorry for the delay in responding. I am satisfied with both the delivery times and the packaging. Everything is perfect. Regards
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Response from 1001hobbies
Dear Palmiro,

We sincerely thank you for your positive feedback! We are happy that you are satisfied with the delivery and the packaging. We are pleased to know that everything went well.

Best regards,
The 1001hobbies team
R
Radjou M.
Rating: 5 out of 5
following a purchase from 27/05/2026
Order of paints well received. Thank you for the speed! +++++
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Response from 1001hobbies
Hello Radjou,

We warmly thank you for your positive review! We are delighted that your order of paints arrived quickly. Do not hesitate to come back to see us for your future projects, we will always be there to serve you.

Best regards,
The 1001hobbies team.
M
marie S.
Rating: 2 out of 5
following a purchase from 28/05/2026
The delay and handling of the order was not on point via Smartbox. The model was no longer available. 1001 hobbies first offered me a replacement model with an extra charge which I refused, then an equivalent model without extra charge. I waited 6 months.
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Response from 1001hobbies
Hello Marie,

Thank you for sharing your experience with us. We are sincerely sorry to learn that the handling of your order did not meet your expectations, and we appreciate your patience throughout this process.

Please know that we have since ended our partnership with Smartbox, in order to guarantee our customers a level of service more in line with our standards.

Do not hesitate to contact us directly so that we can discuss your situation and provide you with the best possible solution.

Best regards,
The 1001hobbies team
R
Robert B.
Rating: 5 out of 5
following a purchase from 26/05/2026
I was delighted with the speed of the order
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Response from 1001hobbies
Hello Robert,

We sincerely thank you for your positive feedback! We are delighted to learn that the speed of your order has satisfied you. Your satisfaction is our greatest reward.

Best regards,
The 1001hobbies team
S
Sebastian P.
Rating: 5 out of 5
following a purchase from 21/05/2026
Excellent!
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Richard H.
Rating: 5 out of 5
following a purchase from 22/05/2026
Okay
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Winfried H.
Rating: 5 out of 5
following a purchase from 30/04/2026
everything is great!
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ADRIAN M.
Rating: 5 out of 5
following a purchase from 11/05/2026
Very professional company with an impressive catalog and timely and secure shipments.
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Serge N.
Rating: 5 out of 5
following a purchase from 13/05/2026
Perfect delivery! Clear communication and perfect packaging.
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Response from 1001hobbies
Hello Serge,

We sincerely thank you for your positive feedback. We are delighted to learn that you were satisfied with the delivery and our communication. Your satisfaction is our greatest reward.

Best regards,
The 1001hobbies team
P
Pasquale B.
Rating: 5 out of 5
following a purchase from 11/05/2026
Everything went well, in fact the package arrived before the deadline
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ALVARO G.
Rating: 5 out of 5
following a purchase from 13/05/2026
Good
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Max G.
Rating: 1 out of 5
following a purchase from 01/05/2026
No goods received, no feedback upon request
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Response from 1001hobbies
Good day Mr. Georges,

thank you for taking the time to share your review with us, although we are very sorry to hear about your disappointment.

We completely understand your frustration about not receiving your order and would like to apologize for this situation.

In order for us to review your case and offer you a solution as quickly as possible, we kindly ask you to contact our customer service directly:

• Through the contact form at the bottom right of our website
• By email at: [email protected]

Our team will do everything possible to resolve this issue quickly and provide you with a suitable response.

Best regards
Your 1001Hobbies team
L
Luis N.
Rating: 5 out of 5
following a purchase from 15/05/2026
Good experience Good catalog I will buy again
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DOUBLET K.
Rating: 5 out of 5
following a purchase from 21/05/2026
Very nice items. Order delivered before the expected date and very well packaged
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Response from 1001hobbies
Hello DOUBLET,

We sincerely thank you for your positive feedback! We are delighted that you appreciated the quality of our items and the speed of our service. We look forward to seeing you soon in our online store.

Best regards,
The 1001hobbies team.
I
Ihor P.
Rating: 5 out of 5
following a purchase from 25/05/2026
All Swedish and operational I am speaking!
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Response from 1001hobbies
Hello Lhor,

We warmly thank you for your positive feedback! We are delighted to learn that you appreciated the speed and efficiency of our service. Your satisfaction is our greatest reward.

Best regards,
The 1001hobbies team
S
Scott F.
Rating: 5 out of 5
following a purchase from 22/05/2026
Fast international shipping, items went out the next day and the items were packed just right.
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Natalja K.
Rating: 1 out of 5
following a purchase from 11/05/2026
The shipment arrived much too late. No feedback from support, despite multiple inquiries! Never order here again!
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Response from 1001hobbies
Dear Natalja,

we are sorry to hear that your order arrived late and that you have not received any feedback from our support. Your satisfaction is important to us, and we would like to find a solution together. Please contact us privately at [email protected] so that we can assist you further.

Best regards,
the 1001hobbies team
D
Didier C.
Rating: 5 out of 5
following a purchase from 25/05/2026
Clear and fast site to receive the order
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Response from 1001hobbies
Hello Didier,

We sincerely thank you for your positive feedback! We are delighted that you found our site clear and that your order arrived quickly. Your satisfaction is our greatest reward.

Best regards,
The 1001hobbies team
F
Francois S.
Rating: 5 out of 5
following a purchase from 22/05/2026
However, pay attention to the quality of the packaging of the shipping box, the box inside was a bit damaged.
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Response from 1001hobbies
Hello François,

We warmly thank you for your positive feedback and your rating of 5/5. We take your comment on the packaging into account and constantly strive to improve our services to provide the best possible experience for our customers.

Best regards,
The 1001hobbies team
K
Kenneth J F.
Rating: 5 out of 5
following a purchase from 23/05/2026
Great transaction!
P
philippe P.
Rating: 5 out of 5
following a purchase from 23/05/2026
Everything is perfect I recommend
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martial C.
Rating: 5 out of 5
following a purchase from 23/05/2026
Interesting price. And especially quality packaging eliminating any risk for a fragile product
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Response from 1001hobbies
Hello Martial,

We sincerely thank you for your positive feedback. We are delighted that our prices and the quality of our packaging met your expectations. Your satisfaction is our priority.

Best regards,
The 1001hobbies team.
C
Carlos L.
Rating: 5 out of 5
following a purchase from 07/03/2026
All good
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Alan S.
Rating: 5 out of 5
following a purchase from 23/05/2026
Great service and well packaged, no hesitation on buying again from you. 👍
J
Jonathan B.
Rating: 5 out of 5
following a purchase from 24/05/2026
great choice, excellent service
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Justin P.
Rating: 5 out of 5
following a purchase from 20/04/2026
Everything worked very well and the ordered item arrived intact and on time.
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