English 
J
Rating: 5 out of 5
everything perfect
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 688 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 1, 2 and 5 stars
Reset filtersG
Rating: 5 out of 5
Delivery of the package within the announced deadlines. Perfect packaging. Order compliant with the request.
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J
Rating: 1 out of 5
for a model available shipped the same day 12 days of waiting despite the messages sent always a different lame excuse site to avoid
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J
Rating: 5 out of 5
Super fast serious
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P
Rating: 2 out of 5
Birthday gift delivered after the scheduled date, so after the party. Little interest.
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P
Rating: 5 out of 5
5 stars
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O
Rating: 5 out of 5
A bit of waiting due to the trip from Ukraine but the soldiers are here, that's the main thing.
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B
Rating: 5 out of 5
Good
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M
Rating: 1 out of 5
More than 20 days to send the order. Supposedly because a product was not available. Yet everything was still marked as available on the site. No customer service, just a stupid and useless bot. I asked to speak to a human, and I was told that I would be called back. That never happened, but coincidentally, 1 hour later my package was shipped. Unacceptable service, 1 star is generous
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P
Rating: 5 out of 5
Very good product
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V
Rating: 1 out of 5
incomplete receipt 6 months later
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P
Rating: 5 out of 5
very good
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J
Rating: 5 out of 5
Qualitative seriousness
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A
Rating: 5 out of 5
Everything perfect. Fast and good communication
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L
Rating: 5 out of 5
very good
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C
Rating: 1 out of 5
Delivery in 1 month
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R
Rating: 5 out of 5
very well
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A
Rating: 2 out of 5
Damaged box for my first pop figure Delivery delay for the 2nd (about 4 months)
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G
Rating: 5 out of 5
Fast and flawless delivery - good process and information - Thank you!
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D
Rating: 5 out of 5
Friendly, fast but above all super packaging! Very satisfied with the purchase. Thanks to the whole team especially for the quick responses.
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D
Rating: 5 out of 5
It was regrettable that I had to wait a month to receive my order, but it is not the fault of 1001hobbies (supplier lagging behind). The quality of the model is somewhat questionable. The construction plan is a bit light for the assembly instructions. Too bad.
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J
Rating: 1 out of 5
Order not even available in the catalog
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J
Rating: 1 out of 5
Fatal, they didn't warn me that there was a warehouse problem. I called on Monday when they attended in Spanish and they didn't pick up the phone. The rest of the days they answered one day and didn't attend in Spanish. They kept giving me the runaround saying that it would be solved the following week and so on week after week. Very dissatisfied.
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J
Rating: 2 out of 5
I had problems adding products to the cart. They answer the phone whenever they feel like it. Very long delivery time, almost a month. The order arrived incomplete. They processed the return of the item they had not sent, but without any explanation or apology.
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B
Rating: 5 out of 5
Generally speaking, way too long: 3 weeks between ordering and delivery. And on top of that, you are not the cheapest on the market. There remains the interest in certain models presented.
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R
Rating: 5 out of 5
Perfect
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F
Rating: 5 out of 5
Serious site. Fast delivery
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G
Rating: 5 out of 5
Excellent
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M
Rating: 2 out of 5
I wanted to modify/cancel my order but no one responded to me in 1 week (by email and phone). Customer service non-existent.
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S
Rating: 5 out of 5
Very good!
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L
Rating: 5 out of 5
Despite a justified shipping delay, order received and in good condition
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X
Rating: 1 out of 5
Package announced in stock on the site, yet delayed delivery for future stock, result, I am unhappy with this order that I do not think I will renew on your site
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V
Rating: 5 out of 5
Very well
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F
Rating: 5 out of 5
Very fast shipping and delivery
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S
Rating: 5 out of 5
Very good
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C
Rating: 5 out of 5
Very satisfied with the quality of the product and the follow-up of my order thank you very much
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G
Rating: 1 out of 5
I ordered something that should arrive within a few days, but in reality, the delivery of the order is delayed by more than a week. I placed an order on June 15 and on June 20 I was informed that the order is delayed without any mention of when I can expect the order. My previous order was also delayed. I 'think' the problem is caused by the fact that 1001 Hobbies is a box pusher like Bol.com. You have no stock anywhere; everything comes from the country of manufacture. In my case, from France.
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G
Rating: 1 out of 5
Orders placed several months ago, still not honored despite multiple follow-ups. No response from customer service. Very disappointed with the customer treatment.
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Response from 1001hobbies
Hello,
Thank you for your comment.
We inform you that part of your order has been shipped.
We remind you that, at the time of placing your order, all products were on pre-order. We clearly indicate on our site that availability dates are subject to change without notice.
Furthermore, these dates are provided as an indication by our supplier, who receives them from the manufacturer. It sometimes happens that the release dates of pre-orders are postponed several times.
Finally, the last product is still on pre-order and its release date is set for the end of August 2025.
Thank you for your understanding.
Best regards,
1001hobbies
Thank you for your comment.
We inform you that part of your order has been shipped.
We remind you that, at the time of placing your order, all products were on pre-order. We clearly indicate on our site that availability dates are subject to change without notice.
Furthermore, these dates are provided as an indication by our supplier, who receives them from the manufacturer. It sometimes happens that the release dates of pre-orders are postponed several times.
Finally, the last product is still on pre-order and its release date is set for the end of August 2025.
Thank you for your understanding.
Best regards,
1001hobbies
D
Rating: 5 out of 5
Deadline respected and very good professionalism
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X
Rating: 2 out of 5
Nothing to say about the website experience, it's with the delivery that everything goes wrong.. Chronopost is no longer a reliable delivery system (in my case, change of pickup point without reasons or my consent). I know that I will not order again on the site with this delivery service.
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