English 
A
Rating: 5 out of 5
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 680 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 1, 2 and 5 stars
Reset filtersG
Rating: 5 out of 5
Perfect, simple and easy, delivery went great
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H
Rating: 5 out of 5
Super short delivery time and very good quality of products.
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G
Rating: 5 out of 5
great and fast
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N
Rating: 5 out of 5
Very good
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P
Rating: 1 out of 5
I received the order 4 months later.!!!!!!!!!!!
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Response from 1001hobbies
Hello,
We regret your review and sincerely apologize for the delay in processing your order.
However, we would like to clarify that your order contained a product on pre-order. Its shipment could only take place from its availability date. This product, initially scheduled for release in July, was indeed shipped as soon as it was received in our warehouses, which explains why you received it on July 21, 2026.
We thank you for your understanding and remain at your disposal for any further questions.
Best regards,
Customer service
We regret your review and sincerely apologize for the delay in processing your order.
However, we would like to clarify that your order contained a product on pre-order. Its shipment could only take place from its availability date. This product, initially scheduled for release in July, was indeed shipped as soon as it was received in our warehouses, which explains why you received it on July 21, 2026.
We thank you for your understanding and remain at your disposal for any further questions.
Best regards,
Customer service
D
Rating: 5 out of 5
well packaged and arrived quickly so much cheaper than everywhere else
L
Rating: 1 out of 5
Order entirely composed of products mentioned as 'shipped in 24h' and actually shipped 6 days later. The bottles of varnish were placed loosely in the model box and could hit the elements of the model during transport. Sending an email on day 5 of the order. Simple response to tell me that it is being prepared and that I will be notified. No explanation or apologies.
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Response from 1001hobbies
Hello,
We sincerely regret your review and apologize for this delay.
You placed your order on 08/07/2026, and it was finally shipped on 13/07/2026.
This delay is due to an exceptional problem with the PREMIUM AIRBRUSH 62061 WHITE PRIMER product, which was temporarily unavailable in our warehouse. Our teams had to conduct searches to locate it before being able to prepare and ship your order.
We are aware of the inconvenience caused and thank you for your understanding. Rest assured that we are doing everything possible to prevent this type of situation from happening again.
Best regards,
1001hobbies
We sincerely regret your review and apologize for this delay.
You placed your order on 08/07/2026, and it was finally shipped on 13/07/2026.
This delay is due to an exceptional problem with the PREMIUM AIRBRUSH 62061 WHITE PRIMER product, which was temporarily unavailable in our warehouse. Our teams had to conduct searches to locate it before being able to prepare and ship your order.
We are aware of the inconvenience caused and thank you for your understanding. Rest assured that we are doing everything possible to prevent this type of situation from happening again.
Best regards,
1001hobbies
N
Rating: 5 out of 5
Fast delivery, good product, nice shop
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C
Rating: 1 out of 5
Correct products, good price but it all takes way too long. 5 weeks waiting and they only get moving when you contact them. Sorry but that's not acceptable
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Response from 1001hobbies
Dear Christ,
We are sorry to hear that you had a disappointing experience with the delivery time of your order. We understand that waiting 5 weeks can be frustrating and would like to help resolve this. Please contact us so we can work together towards a solution.
Best regards,
The team at 1001hobbies
We are sorry to hear that you had a disappointing experience with the delivery time of your order. We understand that waiting 5 weeks can be frustrating and would like to help resolve this. Please contact us so we can work together towards a solution.
Best regards,
The team at 1001hobbies
V
Rating: 5 out of 5
Very good communication, fast and well-packaged shipping
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C
Rating: 5 out of 5
Always super OK to order from 1001hobbies. The only part which I am not particularly happy with is the delivery times which are quite long; if I order from AK Interactive (Spain) it usually arrives before the 1001hobbies (France) but it's not the end of the world so all in all 5 stars
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M
Rating: 5 out of 5
Great on-line shopping experience.
M
Rating: 5 out of 5
Very efficient and fast service. Completely reliable
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P
Rating: 5 out of 5
Perfect delivery. However, it is not easy to find the paint you are looking for with its number (Humbrol enamel paint) but I managed. Excellent site with many references. Well done.
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S
Rating: 1 out of 5
Order is not received still. Purchased on 13.07, shipped next day…
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Response from 1001hobbies
Good day,
According to the shipping tracking data from the transport company, your package was properly delivered on 27.07.2026.
We sincerely regret the delay that occurred during transport and wholeheartedly apologize for this incident.
We understand your impatience and thank you for your patience. Rest assured that we are doing everything we can to continuously improve the quality of our services.
Best regards,
The customer service
According to the shipping tracking data from the transport company, your package was properly delivered on 27.07.2026.
We sincerely regret the delay that occurred during transport and wholeheartedly apologize for this incident.
We understand your impatience and thank you for your patience. Rest assured that we are doing everything we can to continuously improve the quality of our services.
Best regards,
The customer service
R
Rating: 5 out of 5
Strange, because it is possible to receive one item instead of another unavailable one. This works out well for me as I wanted to buy this item later.
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T
Rating: 5 out of 5
The products are exactly as described. It was what I expected
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P
Rating: 5 out of 5
Ordering and delivery as it should be.
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J
Rating: 5 out of 5
Good order tracking
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B
Rating: 5 out of 5
Top, fast delivery, perfect game
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M
Rating: 5 out of 5
Perfect material. Timely and professional customer service.
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G
Rating: 5 out of 5
Fast and careful delivery
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J
Rating: 2 out of 5
Waited half a year
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Response from 1001hobbies
Good day,
we regret your review and sincerely apologize for the delay in processing your order.
However, we would like to point out that your order contained a pre-ordered product. Therefore, shipping could only occur from the date of availability. This product, which was originally scheduled for release in April, was shipped immediately upon arrival in our warehouses, which explains why you received it on 15.07.2026.
We thank you for your understanding and are at your disposal for further questions.
Best regards,
The customer service
we regret your review and sincerely apologize for the delay in processing your order.
However, we would like to point out that your order contained a pre-ordered product. Therefore, shipping could only occur from the date of availability. This product, which was originally scheduled for release in April, was shipped immediately upon arrival in our warehouses, which explains why you received it on 15.07.2026.
We thank you for your understanding and are at your disposal for further questions.
Best regards,
The customer service
C
Rating: 5 out of 5
Good
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A
Rating: 5 out of 5
Perfect article and delivery
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P
Rating: 5 out of 5
Excellent site.
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D
Rating: 5 out of 5
No problem. Great team
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A
Rating: 5 out of 5
Good customer service
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J
Rating: 5 out of 5
Good service
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C
Rating: 5 out of 5
Very good
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M
Rating: 5 out of 5
In a room, I gave a bad opinion because I couldn't locate my order, however, it has been resolved. They should be more attentive to the delivery system because they can mark the address as incorrect even if it is correct and generate the loss of the package
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A
Rating: 1 out of 5
After 5 months. An article is missing from the 3 purchased
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Response from 1001hobbies
Dear Adriana,
We understand your disappointment and we sincerely apologize for the delay in delivering your order.
We invite you to contact us via the email "[email protected]" so that we can assist you and find a solution to your situation.
Best regards,
The 1001hobbies team
We understand your disappointment and we sincerely apologize for the delay in delivering your order.
We invite you to contact us via the email "[email protected]" so that we can assist you and find a solution to your situation.
Best regards,
The 1001hobbies team
D
Rating: 5 out of 5
Fantastic service, no issues! Very happy and items arrived safe and on time
F
Rating: 5 out of 5
Neatly packaged and is exactly as I expected, I am very happy with it
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C
Rating: 2 out of 5
Made 2 orders within 20 minutes to preorder some items for myself and a friend. The one order was canceled on their end but still took my money. The one order came but the items were damaged. Would not buy from again.
Response from 1001hobbies
Dear Cory,
Thank you for sharing your experience with us. We are sincerely sorry to hear about the issues you encountered with your orders. Your feedback helps us continuously improve the quality of our service.
We would like to find a solution to this situation and therefore invite you to contact our customer service team directly via email at "[email protected]" so that our team can provide you with all the necessary assistance.
Kind regards,
The 1001hobbies Team
Thank you for sharing your experience with us. We are sincerely sorry to hear about the issues you encountered with your orders. Your feedback helps us continuously improve the quality of our service.
We would like to find a solution to this situation and therefore invite you to contact our customer service team directly via email at "[email protected]" so that our team can provide you with all the necessary assistance.
Kind regards,
The 1001hobbies Team
M
Rating: 5 out of 5
Commitments kept
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M
Rating: 5 out of 5
The product received completely meets my expectations. However, the delivery time was not as brief as announced.
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P
Rating: 5 out of 5
Arrived on time
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C
Rating: 5 out of 5
Fast delivery
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