1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
The model is fine. The paint set is bad (some jars are half empty and dry, others are filled with too much water). Delivery time is very bad (1 month wait).
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Response from 1001hobbies
Good morning, We regret your comment and apologize for the inconveniences caused. We invite you to contact our customer service as soon as possible so that we can find a suitable solution to your situation together. We remain at your disposal. Sincerely, The 1001Hobbies team
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Gennaro C.
Rating: 5 out of 5
following a purchase from 25/02/2025
Serious and professional company.
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Maria G.
Rating: 5 out of 5
following a purchase from 26/02/2025
You can count on it the package arrives undamaged and on time 👍
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Thierry T.
Rating: 5 out of 5
following a purchase from 02/03/2025
I'm very pleased to have purchased a rare WWI model and figurines from 1001hobbies. Both products are beautiful, the parcel tracking by this company is perfect and the shipment fast. Many thanks to the team for their hard work and competence.
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José Luis I.
Rating: 1 out of 5
following a purchase from 08/01/2025
Delay of 2 months in the shipment of 6 products, 1 is incorrect and 2 others are missing for shipment. A real failure on their part and I am also not satisfied that the products sold to me at the beginning of January are now asking me to place another order to replace them with others. I am not satisfied with this solution. I want a refund for the money paid for the products not received and also for the incorrect order received.
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Response from 1001hobbies
Good morning, We sincerely regret this incident and apologize for the inconvenience caused. When placing your order, you selected 6 products, 3 of which had a long delivery time and needed to be ordered from our supplier in England. Due to these ordering times, your order remained blocked until it was 100% complete. To accommodate you, we unlocked the order and shipped the 4 available products. At your request, 2 undelivered products were refunded. Additionally, as soon as you informed us that the received product was not suitable for you, we immediately organized its return and proceeded with your refund as soon as possible. We hope this solution meets your expectations and we remain at your disposal for any further questions. Sincerely, 1001hobbies
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Salvo S.
Rating: 5 out of 5
following a purchase from 20/02/2025
Parfait merci bcp
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Carlos L.
Rating: 5 out of 5
following a purchase from 01/03/2025
Fast and everything was fine.
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Manfred G.
Rating: 5 out of 5
following a purchase from 21/02/2025
As several times before, everything was great. Gladly again.
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Carlo C.
Rating: 5 out of 5
following a purchase from 01/03/2025
Fast shipping. Excellent seller.
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Thibault D.
Rating: 5 out of 5
following a purchase from 02/01/2025
Fine
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Thomas D.
Rating: 5 out of 5
following a purchase from 24/02/2025
No worries
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Alain D.
Rating: 5 out of 5
following a purchase from 03/02/2025
Easy contact
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John Z.
Rating: 5 out of 5
following a purchase from 15/02/2025
Well packaged. Fast service
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Thierry D.
Rating: 5 out of 5
following a purchase from 27/02/2025
Very well packed and fast.
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Christine M.
Rating: 5 out of 5
following a purchase from 28/02/2025
Perfect
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Patrick G.
Rating: 5 out of 5
following a purchase from 03/03/2025
Thank you very much
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José Ángel P.
Rating: 5 out of 5
following a purchase from 13/02/2025
perfect
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Kai Uwe S.
Rating: 5 out of 5
following a purchase from 17/02/2025
Great as always
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Guillermo V.
Rating: 5 out of 5
following a purchase from 23/02/2025
Good service
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Alessio S.
Rating: 5 out of 5
following a purchase from 18/02/2025
All ok, preparation a little slow because although the site reported items available, in truth they were not! But otherwise all ok, fast shipping!
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Michael D.
Rating: 5 out of 5
following a purchase from 28/02/2025
Fast shipping and great product. Thanks
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Fabio R.
Rating: 5 out of 5
following a purchase from 23/02/2025
All good, thank you and see you next time
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Jean Philippe P.
Rating: 5 out of 5
following a purchase from 21/02/2025
Ok
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Andersen A.
Rating: 5 out of 5
following a purchase from 16/02/2025
all good. besides international shipping .... delivery time was good!
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Vincent D.
Rating: 5 out of 5
following a purchase from 27/02/2025
Very good experience. The site is easy to navigate, prices satisfactory, packaging and delivery very good. Would recommend.
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Romain I.
Rating: 5 out of 5
following a purchase from 28/02/2025
Perfect! Thank you so much! :)
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François L.
Rating: 5 out of 5
following a purchase from 26/02/2025
everything went very smoothly excellent work i recommend
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Patrick L.
Rating: 5 out of 5
following a purchase from 27/02/2025
Very good.
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Felix H.
Rating: 5 out of 5
following a purchase from 01/03/2025
Top
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Christian O.
Rating: 5 out of 5
following a purchase from 02/03/2025
Perfect, nothing to say, very fast and accurate delivery. Thank you
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Marcel V.
Rating: 5 out of 5
following a purchase from 01/03/2025
Fast
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Stefano L.
Rating: 5 out of 5
following a purchase from 20/02/2025
Great service, I will definitely repurchase
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Wolfgang S.
Rating: 5 out of 5
following a purchase from 25/02/2025
Everything was perfect from order to delivery. Super - many thanks
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Daniel D.
Rating: 2 out of 5
following a purchase from 17/02/2025
The product was marked "available" when I ordered it ... but I waited 15 days before receiving it. A misleading and regrettable statement
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Response from 1001hobbies
Hello,
We apologize for the delay in processing your request. We would like to draw your attention to two important points on our website:
Products indicated as "available" are currently on order with our suppliers for our customers.
Products marked "available for dispatch today" are in stock in our logistics warehouse, and are dispatched within three days.
We regret that the distinction between these two statuses was not clear to you.
Thank you for your understanding.
Yours faithfully
The 1001Hobbies team
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Edouard D.
Rating: 5 out of 5
following a purchase from 10/02/2025
Parfait
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Gian Luca R.
Rating: 5 out of 5
following a purchase from 22/02/2025
Shipment arrived early and well packaged....has met my expectations...I highly recommend it I will make other purchases from this site.
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Jean-Yves V.
Rating: 5 out of 5
following a purchase from 27/02/2025
Never disappointed with my orders, always exactly what I wanted
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Pascal F.
Rating: 5 out of 5
following a purchase from 20/02/2025
shaves very well
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Alain K.
Rating: 5 out of 5
following a purchase from 27/02/2025
Very responsive, neat package to recommend
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Randy V.
Rating: 5 out of 5
following a purchase from 08/02/2025
good communication timely processing
Response from 1001hobbies
Thank you for your feedback! We're glad to hear that you were pleased with our communication and timely processing. We aim to keep things running smoothly for you!
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