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M
Rating: 5 out of 5
Ordered Monday morning, received Tuesday at noon super fast, well packaged. Thank you so much!
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 289 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 3, 4 and 5 stars
Reset filtersI
Rating: 5 out of 5
Happy with the service of the store, good assortment of products, correct prices, possibility of free shipping. Recommendable.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
S
Rating: 5 out of 5
Perfect as usual! Small delivery problem quickly solved. Efficient, friendly and fast. Thank you all and happy new year 2025
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M
Rating: 1 out of 5
The whole process was a disaster and full of problems. From the delivery, which was not on time despite paying high premium shipping costs, it was delivered more than a week late and at a different address, I had to search through all the mailboxes on the street. I had to search through all the mailboxes in the street. I am still in the process of returning it and I can't get a refund and close the incident. The only good thing is the customer service via email, at first it was fast, then it stopped being fast too.
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S
Rating: 5 out of 5
Excellent, Thank you
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
C
Rating: 5 out of 5
professionalism, speed of delivery and quality of items.
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H
Rating: 3 out of 5
Delivery poorly packed and took very long, came from France indicate this when ordering. Also indicate that free delivery is only with pickup. Now you only find out when it is ordered/paid. Still satisfied hence the sufficient greetings Henk
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J
Rating: 4 out of 5
Hello First order with a bug, well managed by your after-sales service and in addition a gift on the finalization of the error of the order.
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S
Rating: 4 out of 5
I was very satisfied with your professionalism.
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S
Rating: 5 out of 5
Very well informed of the progress of my order. Bravo
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M
Rating: 5 out of 5
I will buy from this company again, good service all around
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
M
Rating: 5 out of 5
Very good, TOP
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R
Rating: 5 out of 5
Nice overview looks nice
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R
Rating: 5 out of 5
Delivery on time and without incident
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
R
Rating: 3 out of 5
You should check order status and take action before the customer does. After 2 weeks after payment, order confirmation was still missing. After the reminder however the order was processed and arrived correctly.
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C
Rating: 4 out of 5
Fine. Could do with some more pictures of the product and detailed descriptions now it is always the same cliché story as if they are all beginners.
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D
Rating: 5 out of 5
Top service!
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P
Rating: 4 out of 5
Only problem: assembly instructions in Japanese and English No explanation in French. 1/6 scale tamiya motorcycle model
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D
Rating: 5 out of 5
Perfect . Item conforms to specifications and is well packaged
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C
Rating: 5 out of 5
Too bad the paint reference number is hidden by a hazard warning.
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J
Rating: 5 out of 5
Super
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F
Rating: 5 out of 5
Perfect transaction through and through
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A
Rating: 5 out of 5
I'm very happy and satisfied shopping at 1001 Hobbies. There's a very wide choice and the prices are very attractive.
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P
Rating: 5 out of 5
ok ok
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R
Rating: 4 out of 5
my search went very well why hide the labels with the paint reference on them with another label???
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A
Rating: 4 out of 5
The product is of good quality, the site attractive, but the delivery was (personally) very long. It was not indicated that it was not in stock. Otherwise I recommend this site.
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F
Rating: 5 out of 5
Delivery date delayed a few days from that originally stated, but customer service quick in response and package arrived undamaged.
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E
Rating: 4 out of 5
As always correct
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
D
Rating: 5 out of 5
Excellent products and fast shipping
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D
Rating: 5 out of 5
Perfect
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P
Rating: 3 out of 5
Unfortunately a very long delivery time this time
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O
Rating: 4 out of 5
reliable delivery. Ergonomic site. But I had to go to the manufacturer's site to find some product info (difficulty level), hence the 5th star.
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K
Rating: 5 out of 5
Excellent service
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J
Rating: 5 out of 5
Order processed quickly
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
R
Rating: 3 out of 5
It was not really clear to me that the item I ordered (warlord starter set) was not in stock and that I ordered it not in the Netherlands but in France, so it took longer than expected. Items were delivered well in the end.
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P
Rating: 5 out of 5
Simply ordered. Arrived faster than expected.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
T
Rating: 5 out of 5
Delivery more than punctual, well packaged. Item as expected, gladly again!
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
J
Rating: 4 out of 5
One thing, the packaging was crushed and the model box was damaged - not the first time this has happened to me.
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L
Rating: 5 out of 5
It took a while to arrive but it's there and in good condition.
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J
Rating: 4 out of 5
Had ordered and game, unfortunately I received it in French instead of the English version as described. Fortunately customer service helped me well and I got my money back in full after returning it free of charge.
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