Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 691 published reviews

Summary of reviews

1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.

Reviews 1, 3, 4 and 5 stars

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M
Marc C.
Rating: 5 out of 5
following a purchase from 05/02/2025
Lots of choice on the site. Order processed quickly and tracked efficiently.
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Response from 1001hobbies
Thank you for your feedback! We're delighted that our wide selection and prompt handling of your order lived up to your expectations. See you soon for new orders!
A
Angelo I.
Rating: 4 out of 5
following a purchase from 14/01/2025
The models ordered are outstanding,. You can find models that are almost unobtainable. My only note,which makes one very unhappy, is to report on the product sheet that it is available. Instead with my second purchasing experience I have found that the models have to request them from the suppliers and the time is very long. I would like to add that today there are online sellers(see Amazon) where the delivery times are very fast.I understand that you have adopted a sales policy aimed at saving money for logistical facilities, but it would be much better to indicate this clearly before payment. Anyway it is a reliable and well-stocked site, thank you.
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
F
Francois C.
Rating: 4 out of 5
following a purchase from 25/12/2024
Package conforms to order. Ordered in a very busy period, arrived after about 15 days.
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Response from 1001hobbies
Thank you for your return! We're delighted that your parcel is as ordered, and thank you for your patience during this busy period. See you soon for a new order!
M
Marc B.
Rating: 4 out of 5
following a purchase from 02/01/2025
Dommage que ce n'est pas en français tu dois amuser pour traduire
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Response from 1001hobbies
Thank you for your feedback! We understand that the lack of French instructions can be an inconvenience. We take note of your comment and will do our best to improve this in the future. If you need any help with translation, please don't hesitate to contact us!
A
Alessandro P.
Rating: 5 out of 5
following a purchase from 03/02/2025
good product, fast shipping, attractive price
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Peter V.
Rating: 5 out of 5
following a purchase from 26/12/2024
Quick service. Product was exactly as advertised.
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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Gerald C.
Rating: 5 out of 5
following a purchase from 02/02/2025
Excellent site, very good order tracking, well-deserved 5-star messages, thank you.
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Response from 1001hobbies
Thank you so much for your wonderful feedback! We are delighted that our order tracking has met your expectations. Your satisfaction is our priority, and your 5 stars motivate us to continue offering excellent service. See you soon for new orders!
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Michael C.
Rating: 5 out of 5
following a purchase from 06/02/2025
Excellent transaction , fast shipping and everything as described.
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
V
Vincent P.
Rating: 5 out of 5
following a purchase from 07/02/2025
Very good.
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Response from 1001hobbies
Thank you very much! See you soon for a new order!
N
Nella C.
Rating: 5 out of 5
following a purchase from 28/01/2025
very neat
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
E
Eric F.
Rating: 5 out of 5
following a purchase from 22/01/2025
Item corresponds to the description, Fast delivery.
Thank you
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Response from 1001hobbies
Thank you for your feedback! We are delighted that the item corresponds to the description and that the shipment was fast. See you soon for a new order!
L
Leah L.
Rating: 5 out of 5
following a purchase from 11/02/2025
Everything arrived on time and the friends were great, really very nice models!!! :D
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
R
Robbert T.
Rating: 5 out of 5
following a purchase from 04/02/2025
Great service, never been anywhere else. Only good experiences.
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
J
Jordi O.
Rating: 5 out of 5
following a purchase from 10/02/2025
Fast delivery
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
J
Joren B.
Rating: 4 out of 5
following a purchase from 04/02/2025
Fast delivery. The packaging could be better though. The top was already half loose and I could just see the gundam box lying around.
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
S
Stefano H.
Rating: 4 out of 5
following a purchase from 05/02/2025
It is good however sometimes they take a while to ship to Italy, they have a lot of stuff in preorder
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
T
Thiery H.
Rating: 5 out of 5
following a purchase from 02/02/2025
ordered paint for my models, perfect
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Response from 1001hobbies
Thank you for your feedback! We're delighted that the paints for your models met your expectations. See you soon for new orders!
A
André B.
Rating: 4 out of 5
following a purchase from 18/01/2025
Delivery takes a bit long (around 8 weeks)but everything arrived well.
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
C
Christophe J.
Rating: 5 out of 5
following a purchase from 12/02/2025
Received promptly
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Response from 1001hobbies
Thank you for your feedback! We are delighted that you received your order quickly. See you soon for a new order!
N
Nicolas P.
Rating: 1 out of 5
following a purchase from 10/02/2025
Delivery within 1 week, however, I deplore the incompatibility of the lower and upper triangle brackets with my T2M Pirate XT-C Buggy, even though the website indicated compatibility.
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Philippe G.
Rating: 5 out of 5
following a purchase from 04/02/2025
From ordering to delivery of the chosen items, a follow-up almost hour by hour. A real à la carte service. To be recommended!
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Response from 1001hobbies
Thank you very much for your enthusiastic feedback! We are delighted that our order tracking met your expectations and that you appreciated our personalized service. Your recommendation is the best reward for us. See you soon!
J
Jacques S.
Rating: 5 out of 5
following a purchase from 12/02/2025
speed
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Response from 1001hobbies
Thank you for your feedback! We are delighted that the speed was up to your expectations. See you soon for a new order!
G
Gilles R.
Rating: 5 out of 5
following a purchase from 01/02/2025
Order well processed
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Response from 1001hobbies
Thank you for your feedback! We're glad your order was processed successfully. See you soon for new orders!
D
Dominique B.
Rating: 5 out of 5
following a purchase from 11/02/2025
Easy, fast, lacks a few accessories such as thin polystyrene sheets and small modelling tools, but otherwise a very good site with a wide selection.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
J
J S.
Rating: 5 out of 5
following a purchase from 27/12/2024
tip top as usual
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
B
Burkhard D.
Rating: 5 out of 5
following a purchase from 13/01/2025
Very good quality. Very good packaging and fast delivery. Mfg
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
M
Markus L.
Rating: 5 out of 5
following a purchase from 18/01/2025
top !
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
A
Admir C.
Rating: 5 out of 5
following a purchase from 15/12/2024
Everything was great, always happy to return.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
P
Pascal P.
Rating: 5 out of 5
following a purchase from 11/02/2025
order conforms and delivery super fast thank you
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
F
François-Xavier L.
Rating: 5 out of 5
following a purchase from 11/02/2025
Wide selection, clear website, fast delivery
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
D
David P.
Rating: 5 out of 5
following a purchase from 21/01/2025
Extensive catalog, easy shopping, fast shipping.
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Response from 1001hobbies
Thank you for your feedback ! We are glad to hear that you enjoyed our extensive catalog, the easy purchase process and the fast shipping, we hope to see you soon for a new commande !
G
Guillaume D.
Rating: 5 out of 5
following a purchase from 02/02/2025
Fast delivery, as ordered, very good experience
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
R
Renato F.
Rating: 5 out of 5
following a purchase from 28/01/2025
Always professional
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Pierre G.
Rating: 4 out of 5
following a purchase from 22/01/2025
The order was delayed, but at all times I was kept well informed of its progress, right up to the final delivery.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
F
Fausto F.
Rating: 5 out of 5
following a purchase from 09/02/2025
Accurate and fast
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
A
Annika T.
Rating: 5 out of 5
following a purchase from 11/02/2025
I am really very surprised! It was so quick, took just 1 1/2 days before it arrived!
And the quality is SO GOOD!
I'm always a bit picky when it comes to faces and this figure is just beautiful!
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
M
Marco G.
Rating: 1 out of 5
following a purchase from 31/01/2025
I ordered 3 items listed as available and with delivery in a week, but once ordered, some were listed as to be ordered from the supplier. As a result, the order was delivered 2 weeks late. Having also paid a little more than other vendors who listed the items as unavailable, this annoyed me. There will be no further orders from this site
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Response from 1001hobbies
Hello, We apologize for the inconvenience. We would like to remind you that you placed an order for several items on our site. Some of these items were available and others were available for shipment today. Available means that these items must be ordered specifically for you from our supplier. Available, shipping today means that these products are in stock at our logistics depot in Isère and can be shipped immediately. We hope you understand that your order is shipped in full when all items are ready. Please do not hesitate to contact us if you have any other questions. Best regards, 1001hobbies
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Paul V.
Rating: 5 out of 5
following a purchase from 09/02/2025
all's well
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
P
Pierre-Jean F.
Rating: 4 out of 5
following a purchase from 30/12/2024
Long delivery, no doubt due to the holidays ...
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Philippe D.
Rating: 4 out of 5
following a purchase from 22/12/2024
Delivery arrived mid-February, and conformed to our order placed at the end of December.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service