Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 691 published reviews

Summary of reviews

1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.

Reviews 1, 3, 4 and 5 stars

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P
Pascal F.
Rating: 5 out of 5
following a purchase from 29/01/2025
shaves very well
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
J
Juan M.
Rating: 5 out of 5
following a purchase from 12/02/2025
perfect
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
P
Peter V.
Rating: 5 out of 5
following a purchase from 30/12/2024
Easy site
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
O
Olivier B.
Rating: 5 out of 5
following a purchase from 24/01/2025
As usual, excellent service, careful shipment and compliant products. Good luck and see you soon for the next order.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
F
Frank Rolf S.
Rating: 4 out of 5
following a purchase from 22/01/2025
Unfortunately the delivery took a very long time! Apparently the goods are not ordered until you have ordered them yourself. I think that's a shame. But the goods seem to be OK.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
S
Serge R.
Rating: 4 out of 5
following a purchase from 07/02/2025
Good, nothing to complain about. Would recommend.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
J
Jacky L.
Rating: 4 out of 5
following a purchase from 05/02/2025
Problem with broken Tamiya glue cap, strong smell in the package
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
J
Jean G.
Rating: 5 out of 5
following a purchase from 10/02/2025
perfect, thank you.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
L
Laurent D.
Rating: 5 out of 5
following a purchase from 09/02/2025
Fast, secure shipping. Received early. Everything perfect.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
M
Marc L.
Rating: 5 out of 5
following a purchase from 20/01/2025
Order arrived safely and correctly. Very good.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
V
Vincent L.
Rating: 1 out of 5
following a purchase from 03/01/2025
Order received almost 1 month after ordering.
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Henk V.
Rating: 5 out of 5
following a purchase from 05/02/2025
Just right
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
M
Michael M.
Rating: 5 out of 5
following a purchase from 13/12/2024
very good
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
P
Pierre V.
Rating: 4 out of 5
following a purchase from 09/01/2025
nothing to complain about
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
K
Kerstin T.
Rating: 5 out of 5
following a purchase from 04/02/2025
Fast delivery, great quality, great design, very detailed. Will definitely get the other models :)
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
D
Dominique F.
Rating: 5 out of 5
following a purchase from 01/01/2025
Everything is just perfect. I wish you all the best. Thank you
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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María Teresa M.
Rating: 5 out of 5
following a purchase from 29/12/2024
All very easy. Thank you
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Response from 1001hobbies
Thanks to you!
A
Ani B.
Rating: 5 out of 5
following a purchase from 03/01/2025
Everything perfect
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Response from 1001hobbies
Thank you for your comment! We're glad everything was perfect, we hope to see you soon for another purchase!
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Pascal H.
Rating: 3 out of 5
following a purchase from 10/01/2025
Delay too long
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Véronique M.
Rating: 3 out of 5
following a purchase from 22/01/2025
Took a long time to prepare the order, even though the products were supposedly in stock. Delivery took far too long, arriving far too late after a birthday. And it was impossible to contact customer service by phone.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
S
Stephane F.
Rating: 5 out of 5
following a purchase from 11/02/2025
Thank you for your professionalism and kindness. I'll be sure to come back to you for future orders. Thank you
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
S
Sophie P.
Rating: 5 out of 5
following a purchase from 07/02/2025
speedy order compliance
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Pascal F.
Rating: 5 out of 5
following a purchase from 02/02/2025
VERY GOOD
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
B
Bernard M.
Rating: 5 out of 5
following a purchase from 11/02/2025
Impeccable
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
J
Jonathan F.
Rating: 5 out of 5
following a purchase from 02/02/2025
Top magnifique merci beaucoup
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Olivier Q.
Rating: 4 out of 5
following a purchase from 18/01/2025
completely satisfied with my purchase, just disappointed to have had to wait a month for a product that was supposed to be available immediately within 24 hours.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Tommaso I.
Rating: 5 out of 5
following a purchase from 06/02/2025
everything perfect I will not leave you anymore
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Francois S.
Rating: 5 out of 5
following a purchase from 03/02/2025
at 1001 Hobbies there are 1000 and 1 good reasons to order.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Pierantonio G.
Rating: 5 out of 5
following a purchase from 10/01/2025
All good for ease of access and wide choice. Only sore point the courier chosen for delivery that should be made punctual and efficient
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Elena M.
Rating: 5 out of 5
following a purchase from 15/01/2025
Very good service
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
M
Marc B.
Rating: 5 out of 5
following a purchase from 15/01/2025
I am satisfied with everything Ende good quality of the article'
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
J
J S.
Rating: 5 out of 5
following a purchase from 04/01/2025
Great stock, prices and shipping!
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
I
Iris G.
Rating: 4 out of 5
following a purchase from 06/01/2025
Clearly arranged, many manufacturers, car brands
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
A
Arjen S.
Rating: 4 out of 5
following a purchase from 19/01/2025
Am very satisfied
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
G
Giuseppe D.
Rating: 5 out of 5
following a purchase from 24/01/2025
Great availability of excellent modeling products, shipped well packaged and with fast couriers.
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
R
Roman R.
Rating: 5 out of 5
following a purchase from 13/01/2025
Clean delivery, no defects
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
J
Jose Benito M.
Rating: 5 out of 5
following a purchase from 04/02/2025
EVERYTHING HAS BEEN GREAT, GREAT COMPANY
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Response from 1001hobbies
Thank you very much for your excellent comment! We are very happy to hear that your experience was great, we will keep working to offer you the best service!
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Bill P.
Rating: 3 out of 5
following a purchase from 10/01/2025
I actually never received the product. I received an empty envelope. I reached out a couple of different ways but didn't get any response back until I went directly to the website. When I did get through, the responses were very fast and I was refunded quickly. So poor choice of shipping packaging, and some delay in getting through but once that happened, the problem was resolved quickly.
Response from 1001hobbies
Dear Sir, We sincerely regret this incident and apologise for the inconvenience caused. We would like to inform you that a refund is currently being processed for this order. Best regards, 1001hobbies
S
Stéphane B.
Rating: 5 out of 5
following a purchase from 31/01/2025
good site lots of products
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Fabienne G.
Rating: 5 out of 5
following a purchase from 03/12/2024
Pre-orders arrived on time. The figurines were well packaged and impeccable. I had no trouble ordering, just a little confused because I linked the order to my google account and had trouble finding my way around afterwards, but all is well.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.