1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
The product conforms, but the shipping would be much better with Mondial Relay, for example, which doesn't change the drop-off locations at the last minute, forcing you to travel many kilometers, and the very inadequate packaging means that the box arrives crushed. Can be improved.
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anthony D.
Rating: 5 out of 5
following a purchase from 22/12/2024
Excellent and super fast delivery!
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Laurent V.
Rating: 5 out of 5
following a purchase from 02/12/2024
Already ordered several times no worries from site search to delivery RAS
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lallonder I.
Rating: 4 out of 5
following a purchase from 23/12/2024
I quickly found the site is clear I found in no time what I wanted I had asked to make a gift wrap for the holidays as it was to offer and very happy delivered to the door of the house the person to whom I sent his model was very happy thank you again happy holidays and best wishes for the new year
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denis F.
Rating: 5 out of 5
following a purchase from 04/12/2024
Perfect and fast
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Manuel D.
Rating: 4 out of 5
following a purchase from 08/12/2024
Very reliable
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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Sebastien L.
Rating: 5 out of 5
following a purchase from 03/12/2024
Very good parcel received
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daniel B.
Rating: 5 out of 5
following a purchase from 23/12/2024
Always at the top, speed and quality
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Elena P.
Rating: 1 out of 5
following a purchase from 19/12/2024
I made a mistake in my order and the next day it was totally impossible to contact them to change it, both by email and by the Customer Service phone. I was calling within their schedule every 10-15 minutes and they never picked up the phone. I sent three emails and they answered me after 4 days, when the complete order had already left their warehouse. Now I have to make the return from Spain and pay the shipping costs. Very disappointed with the customer service.
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Alain A.
Rating: 3 out of 5
following a purchase from 20/12/2024
I didn't quite understand the quality of the product. And so I thought it was an evocation of leather. The only positive thing is that it's done in a decent way, but on the other hand it doesn't correspond to what I wanted and what was presented to me in seduction.
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jluc B.
Rating: 5 out of 5
following a purchase from 14/12/2024
Fast, 10/10 service from start to finish
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Jean-Claude L.
Rating: 5 out of 5
following a purchase from 10/11/2024
THE PRODUCT CONFORMS, DELIVERY TIMES RESPECTED. THE PARCEL DESERVED A LITTLE MORE ATTENTION IN ITS PREPARATION, WHICH IS NOT USUAL FOR YOU. THIS IS PERHAPS LINKED TO AN OVERLOAD OF WORK FOR THE FESTIVE SEASON?
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Gilles H.
Rating: 5 out of 5
following a purchase from 05/12/2024
Delivery times respected. The order corresponded to my expectations. Very satisfied!
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Dominique S.
Rating: 1 out of 5
following a purchase from 17/12/2024
Delivery out of time product not in conformity and no contact possible
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Response from 1001hobbies
Hello Mr Senne, We regret this error and apologize for the delay in processing your order. We would like to inform you that your car was ordered from our supplier the day after you placed your order. We received the product on 23/12/2024 and immediately handed it over to the carrier on the same day. However, despite all the care taken in shipping our parcels, we regret to inform you that the parcel remained blocked for 4 days (December 23, 24, 25 and 26) on the Colissimo platform in Isère. As a result, delivery could only be made on 27/12/2024. We understand your surprise, but this is a particularly busy period for carriers. We apologize for this delay, which is beyond our control. Sincerely, The Customer Service Team
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Christian J.
Rating: 4 out of 5
following a purchase from 03/12/2024
They have a wide selection of products. Delivery is sometimes a little slow. Overall, it's good.
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HERVE Z.
Rating: 4 out of 5
following a purchase from 02/12/2024
Delay a bit long
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Catia B.
Rating: 5 out of 5
following a purchase from 15/12/2024
Great so
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José Salvador Z.
Rating: 5 out of 5
following a purchase from 09/11/2024
Apart from the fact that sometimes the distance to the physical store makes you impatient, everything is very good.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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Bibi T.
Rating: 5 out of 5
following a purchase from 11/12/2024
Despite some difficulties with the delivery date, the gift arrived under the tree on the 26th... it was exactly what we had hoped for, and the good quality of the product won us over! I recommend this site...
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pascal W.
Rating: 5 out of 5
following a purchase from 12/12/2024
Very satisfied
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Bert H.
Rating: 5 out of 5
following a purchase from 16/11/2024
very good
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Sophie F.
Rating: 5 out of 5
following a purchase from 20/12/2024
Nickel very happy, received on time
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Giovanni L.
Rating: 4 out of 5
following a purchase from 13/12/2024
They met the expected delivery date, which was December 24, and I appreciate that. The update system with both seller and courier needs to be improved.
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Didier G.
Rating: 4 out of 5
following a purchase from 10/12/2024
There's nothing wrong with the paints, but for the brushes "Penseel Dominos" the site displays a set of 12 brushes, whereas the advertised price of 7.39 € corresponds to just one brush. It would be a good idea to modify your site. I am nevertheless entirely satisfied with your services (order tracking, communication and shipping).
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Daniele G.
Rating: 5 out of 5
following a purchase from 21/12/2024
All was respected delivery time delivery ok
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jean-marc R.
Rating: 5 out of 5
following a purchase from 15/12/2024
Fast delivery and very reasonable shipping costs.
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markus S.
Rating: 4 out of 5
following a purchase from 04/12/2024
good - but not the fastest
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Anthony J M.
Rating: 4 out of 5
following a purchase from 11/12/2024
Was delivered later than stated but still in time for Christmas
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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Maurizio Z.
Rating: 4 out of 5
following a purchase from 13/12/2024
Good
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Ralph J.
Rating: 4 out of 5
following a purchase from 30/11/2024
Goods top, had to wait a long time!
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Rolf E.
Rating: 5 out of 5
following a purchase from 01/12/2024
The delivery time of my order had been extended. I was nicely informed about this. Meanwhile, the order has arrived. I am very satisfied.
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Maryline B.
Rating: 5 out of 5
following a purchase from 03/12/2024
Very good product
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Francois A.
Rating: 1 out of 5
following a purchase from 30/11/2024
I can't stand being asked my opinion anymore.
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Response from 1001hobbies
Hello, We completely understand your feelings and are sorry if our requests for advice have caused you any inconvenience. Our sole aim is to improve our services through customer feedback, but we fully respect your wish not to be asked again. If you wish, we can ensure that you no longer receive this type of request. Please let us know. Thank you for your understanding, and we remain at your disposal for any questions or assistance you may require. Sincerely, 1001hobbies
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Jean Louis et Monique B.
Rating: 4 out of 5
following a purchase from 17/12/2024
as described.high shipping price.
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Vittoria S.
Rating: 5 out of 5
following a purchase from 14/12/2024
Excellent service
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Jean claude L.
Rating: 4 out of 5
following a purchase from 12/12/2024
Very good
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Alain C.
Rating: 5 out of 5
following a purchase from 16/12/2024
Easy to buy on the site. Fast delivery. Super
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alain V.
Rating: 5 out of 5
following a purchase from 19/12/2024
.fluid navigation and very good to find what I'm looking for so I recommend without any problem
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Natalia V.
Rating: 5 out of 5
following a purchase from 12/12/2024
I have ordered game figures from Anime, all of very good quality, fast delivery and good discount
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Renato F.
Rating: 5 out of 5
following a purchase from 01/12/2024
Very professional
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