English 
F
Rating: 5 out of 5
FAST & RELIABLE.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 3, 4 and 5 stars
Reset filtersJ
Rating: 5 out of 5
Nothing to complain about, it's perfect.
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Response from 1001hobbies
Thank you so much for your feedback! We're delighted that everything went so well for you. See you soon for new orders!
J
Rating: 5 out of 5
Good web site. Sent and arrived when promised
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
H
Rating: 5 out of 5
perfect.
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Response from 1001hobbies
Thank you so much! We're thrilled you're satisfied. Looking forward to your next order!
B
Rating: 5 out of 5
Very satisfied with your service. See you soon for other orders.
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that you are satisfied with our service. See you soon for new orders!
G
Rating: 5 out of 5
FAST DELIVERY PRODUCT AS REQUESTED
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Response from 1001hobbies
Thank you for your feedback! We are delighted that the delivery was quick and that the product met your expectations. See you soon for new orders!
F
Rating: 5 out of 5
Fast delivery, well packaged
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Response from 1001hobbies
Thank you so much for your feedback! We're delighted that the shipment was fast and well packaged. See you soon for new orders!
E
Rating: 3 out of 5
Good but delivery a bit long, still not received by the way. Order on 29/11
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Response from 1001hobbies
We're sorry to hear that you still haven't received your order. We understand your frustration with the delivery time. If you have any questions or would like to check the status of your package, please do not hesitate to contact us at [email protected]. We will do our best to resolve the situation quickly.
R
Rating: 5 out of 5
Fast shipping, top selection and top goods.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
C
Rating: 5 out of 5
It's a Christmas present, but whoever gets it can't wait to make the model.
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Response from 1001hobbies
Thank you for your feedback! We're delighted that the Christmas gift has generated so much enthusiasm! We hope you enjoy making the model. See you soon and happy holidays!
Y
Rating: 5 out of 5
I appreciated being kept informed of the progress of my order, even if it took a little time to be delivered.
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that you enjoyed the tracking of your order, even if the delay was a little longer than expected. We will do our best to improve delivery times in the future. See you soon for new orders!
M
Rating: 5 out of 5
All Ok
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Response from 1001hobbies
Thank you for your feedback! We're glad everything is okay. If you need anything else, feel free to reach out. Have a great day!
J
Rating: 3 out of 5
The parcel was sent a long way from my home to a post office I didn't know (Technoparc de st Genis Pouilly) and which I had a lot of trouble finding. The package was huge and difficult to carry. The dimensions should be highlighted when the item is ordered.
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Response from 1001hobbies
Thank you for your feedback! We are sorry for the inconvenience caused by the choice of collection point and the size of the parcel. We are taking into account your suggestion to display the dimensions of the items when ordering to avoid this kind of inconvenience in the future. If you have any questions, please don't hesitate to contact us at [email protected]. We hope to hear from you soon!
C
Rating: 5 out of 5
Precise explanations and excellent delivery service
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Response from 1001hobbies
Thank you for your feedback! We're delighted that our explanations and the delivery were up to your expectations. See you soon for new orders!
P
Rating: 5 out of 5
fast and well-protected shipment, in a word: Perfect
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Response from 1001hobbies
Thank you so much for the great feedback! We're delighted that the shipment was fast and well protected. See you soon for more perfect orders!
B
Rating: 5 out of 5
E-mails sent to inform sender of choice of delivery service, arrival of parcel at delivery service, vehicle put in place for delivery, parcel delivered. Items ordered meeting expectations
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Response from 1001hobbies
Thank you for your detailed feedback! We're delighted that you were satisfied with our delivery tracking and that the items you ordered met your expectations. See you soon for new orders!
C
Rating: 5 out of 5
Availability, speed of delivery
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Response from 1001hobbies
Thank you for your feedback! We're delighted that the availability and speed of delivery met your expectations. See you soon for new orders!
F
Rating: 5 out of 5
Site quite well-maintained and rich in the catalog, a little difficult the payment operation.
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I
Rating: 5 out of 5
Very nice tank my son is happy
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Response from 1001hobbies
Thank you for your feedback! We're delighted your son is happy with his tank. See you soon for new orders!
K
Rating: 5 out of 5
Lots of choice on the site. Very fast delivery. I'm very happy with the wooden model I ordered.
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Response from 1001hobbies
Thank you very much for your feedback! We're delighted that you were happy with our wide selection and that delivery was quick. We're glad you liked your wooden model! See you soon for new discoveries! 🪵
P
Rating: 3 out of 5
Delivery too long and expensive
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Response from 1001hobbies
We are sorry to hear that you have encountered a problem with the delivery. If you would like to discuss this or have any questions, please do not hesitate to contact us at [email protected]. We will do our best to improve your experience.
S
Rating: 5 out of 5
I found my happiness on the war 14/18
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Response from 1001hobbies
Great! We're delighted you found what you were looking for about the 14/18 war. See you soon for new discoveries!
N
Rating: 5 out of 5
Perfect in every way.
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Response from 1001hobbies
Thank you so much for your great feedback! We're delighted that everything is perfect for you! See you soon for new orders!
P
Rating: 4 out of 5
All well received, well packaged! Surprised, however, that I needed to restock when I had only chosen items in stock on the site! Domagel, that lengthened the delivery time!
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Response from 1001hobbies
Thank you for your feedback! We are pleased that your order arrived safely and well packaged. We apologize for the unexpected restocking and additional delay. Please do not hesitate to contact us at [email protected] if you have any questions or suggestions. We hope to see you soon!
P
Rating: 5 out of 5
A serious and interesting site, always delivered on time with quality products.
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Response from 1001hobbies
Thank you very much for this great feedback! We're delighted that you're satisfied with our reliability, punctual delivery and product quality. See you soon for new orders!
E
Rating: 5 out of 5
Good value for money.
Fast delivery. Good quality product.
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Fast delivery. Good quality product.
Response from 1001hobbies
Thank you very much for your feedback! We're delighted that you're happy with the value for money, speed of delivery and quality of the products. See you soon for new orders!
V
Rating: 5 out of 5
I placed several orders on the site, careful shipment. to recommend
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Response from 1001hobbies
Thank you for your loyalty and great feedback! We're delighted that the careful shipment met your expectations. Thank you for your recommendation, see you soon for new orders!
D
Rating: 5 out of 5
Well packaged and delivered quickly
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P
Rating: 5 out of 5
Pleasant and competent staff
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that our team was able to satisfy you. See you soon for new orders!
L
Rating: 5 out of 5
Product conforms and is well packaged
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Response from 1001hobbies
Thank you for your feedback! I'm glad the product is in order and well packaged. See you soon for new orders!
M
Rating: 5 out of 5
Perfect
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Response from 1001hobbies
Thank you so much! We're delighted that everything is perfect for you! See you soon!
E
Rating: 5 out of 5
Very good, delivery quality and material to the rdv!
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Response from 1001hobbies
Thank you for your positive feedback! We're delighted that the quality of delivery and products lived up to your expectations. See you soon for new orders!
F
Rating: 3 out of 5
The free shipping was referring only to the pickup point. All sites now give free shipping charges upon reaching a certain threshold even for home shipping.
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H
Rating: 4 out of 5
Exactly what was agreed upon happened. Only, the miniature city I ordered turned out to be much, much smaller than the website suggested.
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D
Rating: 4 out of 5
Had some error with the order, but very nicely resolved by customer service Always neatly packaged and delivered
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F
Rating: 4 out of 5
buying models: lots of choice and good prices. Fairly fast shipping. Packages of average quality (poorly sealed boxes and lack of protection inside).
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Response from 1001hobbies
Thank you for your detailed feedback! We're delighted that you were satisfied with the choice and prices of the models. As far as packaging is concerned, we are taking note of your comments to improve the quality of the packages. If you have any further questions or suggestions, please do not hesitate to contact us at [email protected]. We hope to hear from you soon!
T
Rating: 5 out of 5
All in order
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M
Rating: 5 out of 5
It went really well, the item was not available anywhere else. I was able to get the items here within the specified period. Highly recommended.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
M
Rating: 5 out of 5
Goods as described, complete and undamaged. Received within the specified delivery period. Everything top
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
F
Rating: 5 out of 5
Very good site. I recommend it!
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Response from 1001hobbies
Thank you very much for your recommendation! We're delighted you like our site. See you soon for new orders!