1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
well made site, fast delivery, everything is very good
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Response from 1001hobbies
Thanks for your great feedback! 🥳 We're delighted that everything is up to scratch, from the site to the delivery. See you soon for more orders!
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Ad V.
Rating: 5 out of 5
following a purchase from 07/11/2024
Truly a special aftermarket product only at 1001 hobbies could find. I was kept well informed about the progress of the delivery and finally my 3d decal set for the NF5 cockpit was delivered faster than expected. This will be a piece of jewelry in my next project
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florian P.
Rating: 3 out of 5
following a purchase from 13/11/2024
Product arrival a little late
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Response from 1001hobbies
We are sorry that your product arrived later than expected. We are doing everything we can to improve our delivery times. Thank you for your patience and understanding, and we hope the rest of your experience was satisfactory.
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Christopher G.
Rating: 5 out of 5
following a purchase from 11/11/2024
Order expedited quickly. Delivery by Royal Mail (UK) very poor. reluctant to order again.
Response from 1001hobbies
We’re sorry to hear that your experience with Royal Mail wasn’t up to expectations, especially after a quick order processing. We understand how frustrating delivery issues can be and will continue to work on improving our shipping options. We hope to have the opportunity to serve you again under better circumstances in the future. Thank you for your feedback!
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Sonia L.
Rating: 1 out of 5
following a purchase from 17/10/2024
Delivery deadlines were unilaterally changed by months, and the cost of the unavailable and unshipped product was retained by the seller and not refunded, nor was clarification given to the request for action.
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HERVE Z.
Rating: 5 out of 5
following a purchase from 28/10/2024
large selection, reasonable prices, fast delivery.
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Response from 1001hobbies
Thank you for your comment! We're delighted you enjoyed our wide selection, competitive prices and fast delivery. See you soon for your next purchases!
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Jose Luis F.
Rating: 4 out of 5
following a purchase from 19/10/2024
They have a large catalog and you receive what you buy. Sometimes it takes a little while, but well, there are products that come directly from China.
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Response from 1001hobbies
Thank you for your comment and understanding. We are glad to hear that you are satisfied with the catalog and the quality of our products. We understand that delivery times may vary, especially for imported products. We appreciate your patience and hope to continue offering good products in the future, see you soon!
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Thomas B.
Rating: 5 out of 5
following a purchase from 16/08/2024
I am very satisfied with the service from 1001hobbies.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Micheline B.
Rating: 5 out of 5
following a purchase from 21/11/2024
simple fast compliant
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Response from 1001hobbies
Thank you for your feedback! We're delighted that everything went as smoothly and quickly as you expected. See you soon for new orders!
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Antoinette L.
Rating: 4 out of 5
following a purchase from 21/10/2024
Serious
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Response from 1001hobbies
Thank you for your comment! We are delighted that you have appreciated our reliability. See you soon!
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guffond L.
Rating: 5 out of 5
following a purchase from 16/11/2024
Wide choice and easy to navigate on the site
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Response from 1001hobbies
Thank you very much for your feedback! We're glad you enjoyed the wide selection of products and the ease of navigation on our site. See you soon for new purchases!
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Albert B.
Rating: 4 out of 5
following a purchase from 02/11/2024
Packaging was sloppy half-open box,the model boxes were not sealed,otherwise it was complete
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Jacky P.
Rating: 1 out of 5
following a purchase from 20/11/2024
until today no problem but since this order remained without answer no parcel, it is certain that the current deliveries are to reform that errors everywhere the post office the deliverer a souc thank you to answer all the same, of delivers, before next year cordially
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Response from 1001hobbies
We fully understand your frustration regarding this unreceived order and the current delivery delays. We apologize for the inconvenience. We will check the status of your package immediately and keep you informed. We hope to resolve this issue before the end of the year. Thank you for your patience and understanding.
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Quentin M.
Rating: 5 out of 5
following a purchase from 20/11/2024
Happy with my order
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Response from 1001hobbies
Thank you for your positive feedback! We are delighted that you are satisfied with your order. See you soon for other purchases!
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Pieter K.
Rating: 3 out of 5
following a purchase from 07/11/2024
No opinion
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Mauro A.
Rating: 5 out of 5
following a purchase from 21/11/2024
Serious seller recommended purchases.
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Michael P.
Rating: 5 out of 5
following a purchase from 13/11/2024
Excellent company, great range of models & ancillary products, easy to find on well set out website. Friendly & informative customer service. Smooth delivery - item arrived safe & sound. Very satisfied customer, happy to recommend.
Response from 1001hobbies
Thank you so much for your wonderful feedback! We're thrilled to hear that you had a positive experience with our range of models, our website, and customer service. It’s great to know that your delivery went smoothly and your item arrived in perfect condition. We truly appreciate your recommendation and look forward to serving you again!
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Alejandro M.
Rating: 3 out of 5
following a purchase from 07/11/2024
It took a while but overall the book arrived damaged on the covers in many places.
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Response from 1001hobbies
We are very sorry to hear that the book arrived damaged, especially on the covers. This is not what we expect for our products and we are taking note of your experience to improve our packaging. We thank you for bringing this to our attention and we will work to prevent this from happening again. If you need a solution, please let us know.
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Pr J.
Rating: 4 out of 5
following a purchase from 25/11/2024
Good product and fast. Thank you
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Response from 1001hobbies
Thanks to you for your feedback! We are glad to hear that you are satisfied with the product and the speed of delivery, we hope to see you again soon!
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Denis B.
Rating: 5 out of 5
following a purchase from 11/11/2024
Correctly packed parcel, received in excellent condition. The order corresponds very well to my expectations. Totally satisfied.
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Response from 1001hobbies
Thank you very much for your enthusiastic feedback! We are delighted that everything arrived in perfect condition and that the order met your expectations. It's a pleasure to know that you are completely satisfied. See you soon for new orders!
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Thomas J.
Rating: 5 out of 5
following a purchase from 14/11/2024
fast and well packaged - gladly again
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Arnold D.
Rating: 3 out of 5
following a purchase from 21/10/2024
high shipping costs and several weeks to delivery
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Response from 1001hobbies
Thank you for your feedback. We understand that shipping costs and delivery times can be disappointing and we are constantly working to improve these aspects to better meet your expectations.
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Stephan R.
Rating: 5 out of 5
following a purchase from 02/11/2024
Although not available for some time I was immediately notified that one was still available for me. Further handling was perfect, clear and fast.
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Werner S.
Rating: 5 out of 5
following a purchase from 18/11/2024
Had problems with DPD on delivery, no box free, they wanted to send the parcel back. But 1001Hobbies stepped in and the parcel was delivered. Compliments to the customer service. The helicopter doesn't fly properly in the living room. Will have to trim it outside when the temperatures rise again.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Fred B.
Rating: 3 out of 5
following a purchase from 21/11/2024
Delivery takes way too long
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Response from 1001hobbies
We are sorry that the delivery took longer than expected. We understand that this is annoying and would like to help you resolve the issue.
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Thomas L.
Rating: 5 out of 5
following a purchase from 13/11/2024
Everything is great - gladly again
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Response from 1001hobbies
Thank you very much for your great feedback! We are delighted that everything went so well. We are already looking forward to your next visit!
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cyrille G.
Rating: 5 out of 5
following a purchase from 20/11/2024
Excellent
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that you are satisfied. See you soon for new purchases!
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Ronald V.
Rating: 5 out of 5
following a purchase from 03/11/2024
nice site with lots of choice, and fast delivery.
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Response from 1001hobbies
Thank you so much for your positive feedback! We're glad you like the site and are satisfied with the selection and fast delivery. We hope to serve you again soon!
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Sorena H.
Rating: 5 out of 5
following a purchase from 20/11/2024
Thanks to 1001hobbies I was finally able to buy the hg kit I always wanted.
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Response from 1001hobbies
We're delighted that you've finally found the HG kit you've always wanted! Thank you for your positive feedback. We hope you have a lot of fun building it!
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Leo R.
Rating: 3 out of 5
following a purchase from 29/10/2024
Moderate
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alex A.
Rating: 4 out of 5
following a purchase from 23/11/2024
For multiple orders, I would like to be able to combine orders to reduce shipping costs.
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Response from 1001hobbies
We understand the importance of being able to combine orders in order to reduce delivery costs, especially for multiple orders. Please do not hesitate to contact our customer service team, who may be able to offer you a solution for your orders.
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Emanuel B.
Rating: 1 out of 5
following a purchase from 07/11/2024
Never received the parcel it is the amentable and paid and not refunded it is a scandal I will speak about it on Internet of this very bad experiance
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Response from 1001hobbies
We are very sorry to hear that you have not received your package and that this has caused you a bad experience. We understand your frustration and thank you for your patience in resolving this incident.
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Marie T.
Rating: 3 out of 5
following a purchase from 25/11/2024
Shipped very quickly, but received a cardboard box damaged on one side, without damaging the merchandise. The model is made entirely of plastic, which doesn't seem to be very high quality - to be seen once assembled!
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Response from 1001hobbies
Thank you for your return! We're delighted that the goods were undamaged, despite the damaged cardboard box. As for the quality of the model, we hope that once assembled, it will better meet your expectations. Please do not hesitate to let us know your impressions after assembly. We'll be happy to answer any questions you may have.
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dominique P.
Rating: 4 out of 5
following a purchase from 29/10/2024
No problems except this harassment after the purchase by messages that were on a first-name basis (origin???)
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Response from 1001hobbies
Thank you for your feedback! We apologize for the intrusion of the messages that bothered you after your purchase. We fully understand that this can be unpleasant. We will take steps to avoid this in the future and ensure that our communications are more appropriate. Thank you again for your patience and feedback.
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Elzo S.
Rating: 3 out of 5
following a purchase from 21/11/2024
Not always clear on website.
Shipping took a long time. Could be due to crowds. But a work remains kang
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Response from 1001hobbies
Thank you for your feedback! We understand that the website can sometimes not be completely clear and we take your comment to heart to improve this. Regarding the long shipping, we do our best to minimize delays due to crowds, but we understand that it can be annoying. We hope you will have a faster experience next time. Thank you for your patience!
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Jean-Marc D.
Rating: 5 out of 5
following a purchase from 20/11/2024
Hello, there are articles falsely described... Two motorcycles are not at the right scale... Yamaha 250 "enduro" and BMW R75...ech.1/10th instead of 1/12th! Otherwise, it's fine! Thanks for your time.
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Response from 1001hobbies
Hello and thank you for your feedback! We apologize for the confusion regarding the motorcycle scales. We are taking note of your comment in order to rectify the descriptions and avoid any misunderstanding for our future customers. We thank you for your understanding and remain at your disposal for any further questions.
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Vivien A.
Rating: 5 out of 5
following a purchase from 24/11/2024
meets my expectations
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Response from 1001hobbies
Thank you for your feedback! We are pleased that the product meets your expectations. Don't hesitate to come back to us for future purchases!
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Jacques O.
Rating: 5 out of 5
following a purchase from 10/11/2024
Very satisfied
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted to hear that you are very satisfied. See you soon for new orders!
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Roberto S.
Rating: 5 out of 5
following a purchase from 29/10/2024
congratulations, they have several quality products
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Response from 1001hobbies
Thank you very much for your compliment! We are happy that you found quality products in our assortment. We will continue to offer you the best. See you soon!
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Luc D.
Rating: 5 out of 5
following a purchase from 13/11/2024
Fast delivery, everything well intact. Great price for a local company
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Response from 1001hobbies
Thank you so much for your feedback! We are glad that the delivery was prompt and that everything arrived in good condition. It's nice to hear that you are happy with the price and service. We hope to serve you again soon!
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