1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Thank you for your comment! We are glad you enjoyed our wide selection. We hope to see you again soon to help you find more products you will like!
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Jesús C.
Rating: 5 out of 5
following a purchase from 09/08/2024
I ordered a puzzle and I was worried when I discovered when I started to assemble it that it had a duplicate piece, I contacted the customer service who provided me with a form to describe the problem and proceed with the return. Luckily the puzzle was finally complete and it was not necessary to return it, but I was reassured that they wrote to me and offered me a solution.
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Response from 1001hobbies
It's great to hear that everything was resolved to your satisfaction! We are glad to hear that our customer service provided you with the necessary assistance and that, in the end, your puzzle was complete. We appreciate your understanding and trust in us. If you need anything else or have any other concerns, please don't hesitate to contact us - thank you for sharing your experience!
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Andrea L.
Rating: 5 out of 5
following a purchase from 06/08/2024
as per catalog
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Response from 1001hobbies
Thank you for your feedback! We are happy that the product arrived as listed. If you need further information or assistance, we are here to help!
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Emilio R.
Rating: 5 out of 5
following a purchase from 29/09/2024
All correct
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Response from 1001hobbies
Thank you for your comment! We're glad to hear that everything went smoothly. If you need anything else or have any questions, don't hesitate to let us know - we're here to help!
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Rainer D.
Rating: 5 out of 5
following a purchase from 28/09/2024
excellent
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Response from 1001hobbies
Thank you very much! We are pleased to hear that you are satisfied with our service. If you have any further questions or need support, please do not hesitate to contact us!
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Michele R.
Rating: 1 out of 5
following a purchase from 09/09/2024
WHEREAS, the order, as communicated at the time of purchase, was supposed to arrive by a certain date and arrived markedly later! Once delivered I found that a product was missing, after several calls to the service center, which made me fill out a claim form, I learned that the product, contrary to what was indicated, was not in stock and therefore was not sent to me! Instead of crediting the amount back to my credit card (for the value of the missing product) they made me a voucher that I will be forced to use within 30 days, resulting in the inconvenience of having to place a new order which, if less than 100 euros will be burdened by shipping costs effectively making the voucher useless! Very bad buying experience!
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Response from 1001hobbies
We are very sorry to hear about your unsatisfactory experience. We appreciate your feedback and apologize for the delivery mishaps and missing product. It is important for us to improve service, and we will make sure to look into your situation carefully. If you would like to discuss further, please contact us directly. Thank you for your understanding.
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Boy S.
Rating: 4 out of 5
following a purchase from 01/10/2024
Well clearly indicated, cheap prices only I found the Track & Trace long on "status sent" andamp; it took a week before my package arrived, after I sent an email on Sunday I got almost immediately on Monday morning an email back regarding status package, day after my package was just arrived. Website good Communication good Price low Delivery a bit on the long side Therefore I give you 4 stars! A great review but the delivery time could really be faster in my opinion.
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Response from 1001hobbies
Thank you for your comprehensive feedback! We are happy to hear that you are satisfied with our website, communication and our competitive prices. We understand that the delivery time was a little longer than expected, and we take your comments about this to heart. We are always striving to improve our service, so your input is very valuable to us. We hope to see you again soon for your next order!
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Martijn R.
Rating: 5 out of 5
following a purchase from 02/10/2024
Great selection and happy with the delivery of my construction kits!
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Response from 1001hobbies
Thank you very much for your enthusiastic response! We are glad that you are satisfied with our wide selection and delivery of your construction kits. We hope to see you again soon for your next order!
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Alberto M.
Rating: 5 out of 5
following a purchase from 29/09/2024
It looks great. Includes order die, custom oval MDF base and damage markers. An incredible pack. Metal crew, plastic artillery piece.
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Response from 1001hobbies
We're glad you're so pleased with your purchase! Sounds like an awesome pack with everything you need, from the order die to the metal crew and artillery piece. We appreciate your feedback and hope you enjoy your new model to the fullest. If you need anything else, we're here to help - thanks!
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Lucas V.
Rating: 5 out of 5
following a purchase from 28/09/2024
Product is fine. Good delivery
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Response from 1001hobbies
Thank you for your positive feedback! We are glad that the product is fine and that the delivery went well. We look forward to serving you again in the future!
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Martin T.
Rating: 5 out of 5
following a purchase from 27/09/2024
Superb!
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Response from 1001hobbies
Thank you so much! I'm glad everything went so well for you! Don't hesitate to come back for other equally satisfying experiences. See you soon!
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Guilhem B.
Rating: 5 out of 5
following a purchase from 06/10/2024
Very fast delivery in good condition
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Response from 1001hobbies
Thank you for your feedback! We are delighted that the shipment was fast and in good condition. Your satisfaction is our priority! Don't hesitate to come back for future purchases. See you soon!
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jacques T.
Rating: 5 out of 5
following a purchase from 05/10/2024
Fast, careful shipping
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that the shipment was fast and accurate. Your satisfaction is our priority! If you have any further needs, please don't hesitate to contact us. We hope to see you soon!
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Philippe M.
Rating: 5 out of 5
following a purchase from 26/09/2024
Simple and comfortable site, easy to order, good communication ....
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Response from 1001hobbies
Thank you so much for the great feedback! We're delighted that you found our site simple and comfortable, and that the ordering process was easy. Communication with our customers is essential, so it's a pleasure to know you enjoyed it. See you soon for your next purchases!
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Pierre R.
Rating: 5 out of 5
following a purchase from 04/10/2024
No delivery problems
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Response from 1001hobbies
Thank you for your feedback! We are delighted to hear that you had no problems with the delivery. Your satisfaction is our top priority! If you need anything else, please let us know. We hope to see you soon!
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Erwin B.
Rating: 5 out of 5
following a purchase from 17/04/2024
okay
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Response from 1001hobbies
Thank you for your feedback! If you need help or have other comments to share, I'm here to help.
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Caine T.
Rating: 4 out of 5
following a purchase from 15/08/2024
Easy to find in search bar
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Response from 1001hobbies
Great to hear that our search bar is so user-friendly! We strive to make your shopping experience as easy as possible. Until next time!
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Carles P.
Rating: 5 out of 5
following a purchase from 15/07/2024
No problems, which is unusual nowadays. Congratulations.
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Response from 1001hobbies
Thank you so much for your comment! We are glad to hear that everything went well and that you had a smooth experience, which is our goal! We appreciate your compliments and hope to continue to provide you with excellent service in the future, see you soon!
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paolo F.
Rating: 5 out of 5
following a purchase from 14/08/2024
good site to recommend
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Response from 1001hobbies
Thank you for your support! We are happy that you had a good experience and that you recommend us. We look forward to your next purchase!
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Vicente S.
Rating: 4 out of 5
following a purchase from 20/09/2024
It has arrived within the indicated deadline.
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Response from 1001hobbies
Great! We're glad to hear that your order arrived within the indicated time frame. If you need anything else or have any questions, please don't hesitate to contact us, thanks for your trust!
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Piet B.
Rating: 5 out of 5
following a purchase from 04/08/2024
Everything went well!!!
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Response from 1001hobbies
Vielen Dank für Ihr positives Feedback! Es freut uns sehr zu hören, dass alles gut geklappt hat. Wir freuen uns auf Ihre nächste Bestellung!
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Philippe D.
Rating: 5 out of 5
following a purchase from 06/08/2024
super rapide. parfait.
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Response from 1001hobbies
Merci beaucoup pour votre retour enthousiaste ! Nous sommes ravis que tout ait été super rapide et parfait. À très bientôt pour votre prochaine commande !
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Jose Luis P.
Rating: 5 out of 5
following a purchase from 24/07/2024
Fast delivery and very good communication
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Response from 1001hobbies
Great to hear! We are glad you had a positive experience with the fast shipping and good communication. We appreciate your trust and look forward to serving you again in the future - thanks for your feedback!
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Koen A.
Rating: 4 out of 5
following a purchase from 08/08/2024
Neat webside good offer
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Response from 1001hobbies
Thank you for your positive feedback! We are glad you appreciated our website and our offerings. We hope to see you again soon for your next purchase!
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Klaus Dieter F.
Rating: 4 out of 5
following a purchase from 16/09/2024
Unfortunately long delivery time
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Response from 1001hobbies
Thank you for your feedback! We are sorry to hear that the delivery time was longer than expected. We will take your concerns into consideration to improve our service. If you have any further questions or concerns, please let us know!
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JANSSENS M.
Rating: 4 out of 5
following a purchase from 18/09/2024
despite delayed deliveries (due to aircracht) and good communication, the goods are delivered correctly.
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Response from 1001hobbies
Thank you for your understanding and patience! We are glad that communication was good and deliveries finally arrived correctly. Your support is very important to us, and we remain committed to providing you with the best service!
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Carmen C.
Rating: 4 out of 5
following a purchase from 13/08/2024
Always happy with the products chosen. Faithful reproductions of the originals with every detail.
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Response from 1001hobbies
Thank you very much for your kind words! We are glad to hear that you are happy with the products and that you value the fidelity in the reproductions and details. Your satisfaction and loyalty mean a lot to us. If there is anything else you need, don't hesitate to let us know - see you next time!
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Patrick V.
Rating: 5 out of 5
following a purchase from 30/09/2024
Well received and perfect thank you
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that everything was perfect and that your order was well received. Your satisfaction warms our hearts! Don't hesitate to come back for your next purchases. We hope to see you soon!
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Franz A.
Rating: 5 out of 5
following a purchase from 29/09/2024
Everything top, gladly again
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Response from 1001hobbies
Thank you for your positive feedback! We are pleased to hear that you are satisfied with our service. We look forward to your next visit!
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Eddie B.
Rating: 5 out of 5
following a purchase from 21/07/2024
Delivered faster than the website indicated. That's rare these days!
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Response from 1001hobbies
How great to hear from you! We are glad we exceeded your expectations with our prompt delivery. Thank you for your trust, and we look forward to serving you again!
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henk B.
Rating: 5 out of 5
following a purchase from 18/08/2024
something that is good no longer needs an opinion
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Response from 1001hobbies
Very nicely said! We are glad that you are satisfied with our service. Your support means a lot to us. Until next time!
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Ken D.
Rating: 5 out of 5
following a purchase from 15/07/2024
Easy to use, fast shipping.
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Response from 1001hobbies
Thank you so much for your review! We are glad you found our site easy to use and that shipping was fast. We hope to see you again soon!
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Tim L.
Rating: 5 out of 5
following a purchase from 29/09/2024
Fast and uncomplicated delivery and good prices
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Response from 1001hobbies
Thank you for your positive feedback! We are pleased to hear that you are satisfied with the fast and uncomplicated delivery as well as our prices. We look forward to welcoming you back soon!
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Kevin B.
Rating: 5 out of 5
following a purchase from 09/08/2024
Good website, easy to find what you are looking for.
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Response from 1001hobbies
Thank you for your positive feedback! We are happy to hear that you found our website user-friendly and easy to find what you were looking for. We look forward to welcoming you back!
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Miriam C.
Rating: 5 out of 5
following a purchase from 19/09/2024
Prompt and careful with the shipment. The order arrived to me even ahead of schedule and it's great to receive the package status mails during shipping. I am very happy to have gotten the figure that arrived perfect at home and I will definitely buy from 1001hobbies again!!!! :)
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SIlvano V.
Rating: 4 out of 5
following a purchase from 06/09/2024
all okay
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Response from 1001hobbies
Thank you for your comment! We are glad that everything went well. If you need us in the future, please don't hesitate to contact us!
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Eric C.
Rating: 4 out of 5
following a purchase from 25/09/2024
Good packaging to be improved
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Response from 1001hobbies
Thank you for your feedback! We are pleased that you found the product well packaged, but we take note of your suggestion to further improve our packaging. Your feedback is valuable and helps us to improve. We look forward to hearing from you!
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Doug J.
Rating: 4 out of 5
following a purchase from 15/08/2024
Ordered and received item.
Response from 1001hobbies
Thank you for your message! We're glad to hear that your order was received. If you have any questions or need further assistance, feel free to reach out. Enjoy your purchase!
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Paco M.
Rating: 5 out of 5
following a purchase from 02/09/2024
Good models at good prices
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Response from 1001hobbies
Thank you for your comment! We are glad to hear that you find good models at attractive prices. Your satisfaction is very important to us. If you have any questions or need help, don't hesitate to contact us, see you soon!
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Luigi F.
Rating: 5 out of 5
following a purchase from 29/07/2024
Great product, fast shipping. What more can you ask for!
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Response from 1001hobbies
Thank you so much for your great feedback! We are happy that you are satisfied with the product and fast shipping. We can't ask for more than that too! We look forward to your next purchase!
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