1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Thank you for sharing your feedback. We are sorry to hear that your package was incomplete. However, we would like to inform you that we have responded to your request via e-mail. If you require any further assistance, please do not hesitate to contact us again, and we will be happy to help! Thank you for your understanding.
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Klaus E.
Rating: 5 out of 5
following a purchase from 24/09/2024
Tiptop
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Response from 1001hobbies
Thank you very much! We are very pleased that everything went well for you! We look forward to your next order!
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Brendan D.
Rating: 5 out of 5
following a purchase from 02/09/2024
Shipped on time and arrived in good condition.
Response from 1001hobbies
Thank you for your feedback! We're glad to hear that your order was shipped on time and arrived in good condition. Your satisfaction means a lot to us! We look forward to serving you again!
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Franck D.
Rating: 5 out of 5
following a purchase from 11/09/2024
Easy site navigation, many products, fast delivery.
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Response from 1001hobbies
Thank you for your great feedback! We're delighted to hear that you found our site easy to navigate and that you enjoyed our wide selection of products. Speed of delivery is a priority for us, and it's great to know that we've met your expectations! See you soon for new discoveries! ️
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patrick G.
Rating: 5 out of 5
following a purchase from 07/09/2024
Serious store . Keeps delivery dates indicated . Shipping package slightly too fragile .
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Response from 1001hobbies
Thank you for your feedback! We are delighted that you have found our store to be reliable and that we are meeting the delivery dates. However, we're sorry to hear that the shipment of your package was a little fragile. We value your opinion and will work to strengthen the packaging to ensure that everything arrives in perfect condition. See you soon for your next order!
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Antoine J.
Rating: 5 out of 5
following a purchase from 24/09/2024
Article delivered on time but I had chosen to be delivered in consigne pikupt chosen not respected by chronopost
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Response from 1001hobbies
Thank you for sharing your experience! We are happy to hear that your item was delivered on time, but we are sorry that Chronopost did not respect the Pikupt consigne delivery. Your feedback is important to us, and we will pass on this concern in order to improve our service. Thank you for your understanding, and we hope to offer you a better experience with your next order!
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Dario F.
Rating: 3 out of 5
following a purchase from 13/08/2024
The light infantry of the HAT cataloged in the Napoleonic historical period is incorrect you can read on the edge looking carefully Crimea wear.
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Response from 1001hobbies
Thank you for reporting the error regarding the cataloging of HAT light infantry in the Napoleonic historical period. We greatly appreciate your feedback and apologize for any confusion it may have caused. We will check the issue immediately to correct the information. If you have further comments or questions, please do not hesitate to contact us!
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Nora K.
Rating: 5 out of 5
following a purchase from 30/07/2024
For a faith order received in advance. The figurines are really beautiful! 1001 Hobbies is a very good site with very friendly professionals.
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Response from 1001hobbies
Wow, thanks for the great feedback! We're delighted that your order arrived ahead of schedule and that you love your figurines! At 1001 Hobbies, we strive to provide exceptional service, and knowing that you appreciate our team warms our hearts. See you soon for your next finds!
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Pascal A.
Rating: 4 out of 5
following a purchase from 13/09/2024
Good order tracking. But the crate containing my order was open and torn. It was too big for the contents and couldn't bear the weight of the boxes on top.... Too bad it cost you 1 star .
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Response from 1001hobbies
Thank you for taking the time to share your experience. We are delighted that the tracking of your order was up to scratch, but we are very sorry to hear that the packaging of your parcel was damaged. Your feedback is valuable and we will work to improve this to prevent it happening again. We look forward to providing you with a better experience with your next order!
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Franck R.
Rating: 5 out of 5
following a purchase from 24/09/2024
Fast delivery. Perfectly protected models.
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Response from 1001hobbies
Thank you so much for your positive feedback! We're delighted to hear that delivery was quick and that your models arrived perfectly protected. ️ Your satisfaction is our greatest reward! See you soon for your next orders!
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Christian P.
Rating: 5 out of 5
following a purchase from 23/09/2024
Good day. order and delivery in 3 days (always the labels cole on the reference of the paint removed with hot water. Bonne journee
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Response from 1001hobbies
Hello ! Thank you for your feedback! We are delighted that your order was delivered within 3 days. For the labels, we appreciate your comment and will do our best to improve this experience in the future. Have a great day!
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philippe L.
Rating: 5 out of 5
following a purchase from 23/09/2024
speed
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Response from 1001hobbies
️ Thank you for your feedback on the speed! We love hearing that you received your order quickly. Our team does its best to serve you as quickly as possible. See you soon for more shopping adventures!
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Andreas F.
Rating: 5 out of 5
following a purchase from 24/08/2024
... worked without any problems!
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Response from 1001hobbies
Super! Thank you very much for your feedback! We're glad to hear that everything went smoothly! If you have any further orders or questions, we are always here for you!
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jerome J.
Rating: 1 out of 5
following a purchase from 17/08/2024
One of the two products is missing. No return from the seller.
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Response from 1001hobbies
Hello ! Thank you for taking the time to send us your feedback. We've responded to your request from early September, and we're here to help. To help us resolve this small issue, please don't hesitate to send us an e-mail at [email protected]. We look forward to assisting you!
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Engel Koeraad V.
Rating: 5 out of 5
following a purchase from 22/09/2024
I was very impressed with how well your aircraft model was packaged
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Response from 1001hobbies
Thank you for your wonderful feedback! We are happy to hear that you were impressed with the packaging of your aircraft model. Your satisfaction is our priority! We look forward to serving you again in the future!
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Gabriel R.
Rating: 4 out of 5
following a purchase from 19/08/2024
R.A.S ... except that everything was correct in every respect; very good.
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Response from 1001hobbies
Great feedback! We love knowing that everything was top notch for you. It's our goal to give you the perfect experience every time. Thank you for being part of our adventure! See you soon for new discoveries!
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Thomas G.
Rating: 5 out of 5
following a purchase from 02/09/2024
The ordering process was problem-free. The delivery arrived within a more than acceptable period. I am satisfied with my first order.
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Response from 1001hobbies
Thank you for your positive feedback! We are pleased to hear that the ordering process was smooth and that delivery was made within a reasonable time. Your satisfaction is very important to us and we are delighted that you are happy with your first order! If you have any further questions or need assistance, please do not hesitate to contact us.
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Yves C.
Rating: 5 out of 5
following a purchase from 23/09/2024
Fast delivery
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Response from 1001hobbies
Thank you very much for your positive feedback! We're delighted that delivery was quick for you. Your satisfaction is our priority, and we are here to serve you! See you soon for your next order!
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Jérôme C.
Rating: 5 out of 5
following a purchase from 19/09/2024
Very good purchase, as requested
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Response from 1001hobbies
Thank you very much for your feedback! We're delighted that you're happy with your purchase. If you need anything else, please don't hesitate to let us know! ️
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Lindsay V.
Rating: 5 out of 5
following a purchase from 29/04/2024
Great!
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Yanis M.
Rating: 4 out of 5
following a purchase from 03/09/2024
Good quality product, received in good condition and complete. I won't hesitate to use 1001 hobbies again.
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that you are satisfied with the quality of the product and the delivery. We look forward to welcoming you back for future purchases at 1001 Hobbies!
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Bram V.
Rating: 4 out of 5
following a purchase from 17/09/2024
Fast shipping
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Response from 1001hobbies
Thank you so much for your feedback! Glad to hear that shipping was fast! We hope to see you again soon!
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marc H.
Rating: 4 out of 5
following a purchase from 19/09/2024
good
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Response from 1001hobbies
Awesome! Thank you for your feedback! We are glad that you are satisfied. We look forward to serving you again soon!
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jacques D.
Rating: 3 out of 5
following a purchase from 07/08/2024
I don't usually have problems with my orders from 1001 Hobbies, but this order took 48 days to arrive. I think this is a one-off error that won't happen again and I hope that the missing products from my order will arrive later.
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Response from 1001hobbies
We sincerely apologize for the exceptionally long delay you experienced. This is indeed a one-off situation, and we're doing everything we can to ensure it doesn't happen again. Thank you for your patience and understanding.
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michel L.
Rating: 5 out of 5
following a purchase from 12/09/2024
Ras...
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Alexandre C.
Rating: 5 out of 5
following a purchase from 31/08/2024
fine
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Florian T.
Rating: 4 out of 5
following a purchase from 21/08/2024
The product range is very extensive and well sorted. The order overview provides all the necessary information at a glance. The website is available in several languages. When ordering, the telephone number is mandatory, which is why one star is deducted.
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Response from 1001hobbies
Thank you for your feedback! We are pleased that you find our product range comprehensive and well sorted and that the order overview provides you with all the information you need. We are constantly working to improve our service. Your comment about the telephone number being mandatory is valuable and we will discuss this internally. Thank you for your comment! If you have any further questions or suggestions, please do not hesitate to contact us.
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Saquib A.
Rating: 5 out of 5
following a purchase from 27/06/2024
Customer service replied to my email promptly and accurately. My order was delivered as described online.
Response from 1001hobbies
Thank you for your kind words! We're thrilled to hear that our customer service was prompt and accurate in responding to your email. It's great to know your order was delivered exactly as described online. Your satisfaction is our priority! If you have any more questions or need assistance, feel free to reach out.
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Bob L.
Rating: 5 out of 5
following a purchase from 06/09/2024
Easy navigation of site to locate desired product
Response from 1001hobbies
Thank you for your feedback! We're glad to hear that you found it easy to navigate our site and locate the products you wanted. Your satisfaction is our priority! If you need anything else, feel free to reach out. Happy shopping!
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Bill R.
Rating: 5 out of 5
following a purchase from 19/08/2024
Very good, great service. I would recommend.
Response from 1001hobbies
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service. Your recommendation means a lot to us! We look forward to serving you again soon!
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CARRERE BORDEHORE J.
Rating: 5 out of 5
following a purchase from 05/09/2024
Very satisfied. Serious seller
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that you are satisfied. Don't hesitate to come back to us for any future orders!
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DENIS R.
Rating: 5 out of 5
following a purchase from 19/08/2024
I ordered several kits ,accurate and punctual in shipping
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Response from 1001hobbies
Thank you so much for your feedback! We are happy to hear that you found our kits accurate and on-time shipping. Your satisfaction is our priority! If you need further assistance or have any other questions, please feel free to contact us. See you soon!
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jordi A.
Rating: 5 out of 5
following a purchase from 27/06/2024
Very good service. Fast delivery.
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Response from 1001hobbies
Thank you for your positive feedback! We are glad to hear that your experience was satisfactory. If you need anything else, don't hesitate to let us know!
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Margaux M.
Rating: 5 out of 5
following a purchase from 30/08/2024
Top site, fast delivery
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that you are satisfied with the site and the speed of delivery. See you soon for your next order!
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Pierre E.
Rating: 5 out of 5
following a purchase from 18/08/2024
You ghhh
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michel R.
Rating: 5 out of 5
following a purchase from 02/08/2024
Very good.large choice good reception on time to recommend.
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Response from 1001hobbies
Thank you very much for your positive feedback! We're delighted that you found what you were looking for and that the reception lived up to your expectations. See you soon for new discoveries!
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Anthony B.
Rating: 1 out of 5
following a purchase from 17/08/2024
The item I ordered took two weeks to ship, then it came from France to the US, then from the US back to France, then finally was delivered in broken condition. The packaging was only the item inside of a brown box with no protection. I have reached out for a way forward on a replacement or return but haven’t heard anything. Disappointed and learned my lesson on doing business with 1001hobbies.
Response from 1001hobbies
I'm truly sorry to hear about your experience with your order. This is not the standard we aim to uphold. Your feedback regarding the packaging and the shipping mishaps is very important to us, and we appreciate you bringing this to our attention.
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Angel R.
Rating: 5 out of 5
following a purchase from 10/09/2024
everything perfect and fast
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Response from 1001hobbies
Great! We're glad to hear that everything went smoothly and quickly. If you need anything else, we're here to help!
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Dany C.
Rating: 4 out of 5
following a purchase from 09/09/2024
Thank you very much
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Response from 1001hobbies
Great news! We're delighted that everything arrived safely. Thank you and see you soon for your next orders!
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Franck D.
Rating: 5 out of 5
following a purchase from 05/09/2024
Many items, fast delivery.
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that you found so many items and that delivery was so quick. We hope to see you soon for your next order!
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