Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 296 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 3, 4 and 5 stars

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A
Antoine J.
Rating: 3 out of 5
following a purchase from 17/09/2024
delivery times not respected
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Response from 1001hobbies
We are sorry to hear that the delivery times announced have not been met. Your satisfaction is our priority!
C
Cyrille L.
Rating: 4 out of 5
following a purchase from 28/08/2024
Fine
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Response from 1001hobbies
Thanks for your feedback! If you have any further suggestions or comments, please don't hesitate to share them.
P
Philippe M.
Rating: 5 out of 5
following a purchase from 15/09/2024
Very good
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Response from 1001hobbies
Thank you very much for your comment! We're pleased that everything is to your satisfaction. Don't hesitate to come back to us if you need anything! We hope to see you soon!
J
jean I.
Rating: 4 out of 5
following a purchase from 04/09/2024
navigation on the site is pleasant on the whole... I found all the products. Too bad the delivery takes so long.
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Response from 1001hobbies
Thank you for your positive feedback on our website! We are delighted that you have found all the products you were looking for. We have taken note of your comment about delivery and are working to improve it. See you soon for your next order!
J
Jacques P.
Rating: 5 out of 5
following a purchase from 16/09/2024
As described by 1001
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Response from 1001hobbies
Thank you for your feedback! We are delighted that your order is exactly as described. If you have any further needs or questions, please don't hesitate to come back to us. We hope to hear from you soon!
M
Marc R.
Rating: 5 out of 5
following a purchase from 20/09/2024
I'm always happy to but commendes is a very good site for people who love manga are very good selling prices
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Response from 1001hobbies
Thank you for your positive feedback! It's great to hear that you're happy with your orders and that you're finding good deals. Mangatori is also a site that might be of interest to manga enthusiasts! See you soon ️
C
Claude G.
Rating: 5 out of 5
following a purchase from 10/09/2024
I've ordered several times from this site and I've never been disappointed: parcels in good condition and delivery times respected.
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Response from 1001hobbies
Thank you so much for your loyalty and positive feedback! We are delighted to hear that you have had a consistent and satisfying experience with us. We will continue to work hard to maintain the quality of our services. See you soon for your next order!
C
Carsten K.
Rating: 5 out of 5
following a purchase from 17/09/2024
Everything handled perfectly
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Response from 1001hobbies
Thank you very much for your positive feedback! We are pleased that everything went smoothly. We look forward to your next order!
H
Harald N.
Rating: 4 out of 5
following a purchase from 09/09/2024
Processing is top, only delivery (parcel service) took a little longer.
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Response from 1001hobbies
Thank you for your feedback! We are pleased that you are satisfied with the processing. We apologize for the delay with the parcel service and are working to further improve the delivery service.
H
HERVE P.
Rating: 5 out of 5
following a purchase from 21/07/2024
Very well presented site, finding a product is fairly easy. The only small complaint is the product updates. Shipping is very fast. Really serious site. I recommend it.
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted to hear that you find our site well presented and that you appreciate the ease of navigation. We have taken note of your comment about updating our products so that we can continue to improve. Your satisfaction is our priority! See you soon for new orders!
J
Jean Paul B.
Rating: 4 out of 5
following a purchase from 08/09/2024
A little long to return the order
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Response from 1001hobbies
Thank you for your feedback! We're sorry that processing your order took longer than expected. We do our best to improve our turnaround times and your experience. If you have any questions, please don't hesitate to contact us!
F
François B.
Rating: 3 out of 5
following a purchase from 16/09/2024
The delivery times announced were not respected. Otherwise, nothing to say about the products and prices.
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Response from 1001hobbies
Thank you for your feedback! We're sorry to hear that delivery times were not met. It's important for us to improve this experience. We appreciate your comments on products and prices! Please do not hesitate to contact us again if you have any further questions or concerns.
R
Russ O.
Rating: 4 out of 5
following a purchase from 04/07/2024
You have the best variety of 1/72 aircraft kits of any site I've come across online. I normally prefer not to deal with overseas companies because of past issues elsewhere with shipping, costs, and items not showing up but decided to try 1001Hobbies. Understanding that it takes time for you to get the product from the manufacturer and process the order, I'm not sure that the 10 weeks it took for my latest purchase to arrive will be acceptable as a regular practice.
Response from 1001hobbies
Thank you for your feedback! We're delighted to hear that you appreciate our variety of 1/72 aircraft kits. We understand that shipping times can be a concern, especially for international orders. While we strive to deliver quality products, we’re continuously working to improve our shipping times. Your patience and understanding are greatly appreciated, and we hope to provide you with a smoother experience in the future. If you have any further questions or concerns, feel free to reach out!
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Charles Z.
Rating: 5 out of 5
following a purchase from 06/07/2024
Came in great condition. I'd say arrived close to accurate date. Good selection.
Response from 1001hobbies
Thank you for your feedback! We're thrilled to hear that your order arrived in great condition and on time. We’re glad you found our selection to your liking. We look forward to serving you again soon!
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Marc K.
Rating: 4 out of 5
following a purchase from 08/09/2024
All is ok
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Response from 1001hobbies
Thank you very much for your feedback! We're delighted to hear that everything is in order. If you need anything else, please let us know. We hope to see you soon!
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Paul B.
Rating: 3 out of 5
following a purchase from 17/08/2024
1 month wait and 1 product missing from order
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Response from 1001hobbies
We are very sorry to hear that you have experienced a one-month waiting period and a missing product in your order. We take your comments very seriously
R
Roswitha H.
Rating: 5 out of 5
following a purchase from 22/08/2024
Great!!! Very fast delivery and great product. I would definitely recommend to others!
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Response from 1001hobbies
Thank you very much for your wonderful feedback! We are pleased that you are satisfied with the fast delivery and the quality of our goods. We greatly appreciate your recommendation and look forward to your next order!
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Alexandre C.
Rating: 5 out of 5
following a purchase from 14/09/2024
fine
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Response from 1001hobbies
Thank you for your feedback! We're glad everything went well. See you soon for new adventures!
R
Rudy P.
Rating: 5 out of 5
following a purchase from 15/09/2024
Impeccable, perfect
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that everything is perfect. Do not hesitate to come back for your next purchases, we will always be there for you!
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Ronald D.
Rating: 5 out of 5
following a purchase from 13/08/2024
Very nice Great service Thank you very much
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Response from 1001hobbies
Thank you for your positive feedback! We are very pleased that you are satisfied with our service. We hope to welcome you again soon!
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Dominique S.
Rating: 5 out of 5
following a purchase from 08/09/2024
Just what I expected
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Response from 1001hobbies
Thank you for your feedback! We're delighted to hear that your order was just what you were looking for. Don't hesitate to come back for future purchases - we're here for you!
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Jason K.
Rating: 4 out of 5
following a purchase from 20/08/2024
Large selection at good prices, descriptions of some items could be better with e.g. more detailed pictures of the items.
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Response from 1001hobbies
Thank you for your comment! We are pleased that you appreciate our selection and prices. We will endeavor to improve the item descriptions with more accurate pictures and more details to make the shopping experience even more enjoyable. Your feedback helps us to continue to provide a good service!
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gerard M.
Rating: 5 out of 5
following a purchase from 14/09/2024
Ras, very well packaged, top reception, everything fits.
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted to hear that everything was well packaged and that the reception was up to your expectations. See you soon for your next order!
M
Martial O.
Rating: 3 out of 5
following a purchase from 09/09/2024
Because I sent an e-mail and got no reply????
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Response from 1001hobbies
We have received and responded to your email. Should you require any further information or assistance, please do not hesitate to contact us. We're here to help!
J
Jean-Claude D.
Rating: 5 out of 5
following a purchase from 13/09/2024
Excellent service, product quality, fast delivery, easy contact.
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Response from 1001hobbies
Thanks for the great feedback! We are delighted that you have appreciated the quality of our products and our service. Your satisfaction is our priority. See you soon for new orders!
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Rick K.
Rating: 4 out of 5
following a purchase from 30/08/2024
Everything was well packed and as described, Did have to send a message as a reminder for shipping
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Response from 1001hobbies
We are sorry to hear that you had to send a shipping reminder. We strive to improve communication about your order. We are glad that everything arrived well packaged and as described. Thank you for your feedback!
V
VALDER J.
Rating: 5 out of 5
following a purchase from 15/09/2024
Very good, keep up the good work.
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Response from 1001hobbies
Thank you very much! We will continue to do our best to satisfy you. See you soon for new orders!
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Anne-Claude C.
Rating: 4 out of 5
following a purchase from 11/09/2024
Due to a stock problem, everything possible was done to ensure that my son received part of his birthday present on time, with the rest to follow a few days later. Thank you 1001 hobbies!
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Response from 1001hobbies
Thank you for your feedback! We are delighted that we were able to ensure that your son received his gift on time. The rest arrived promptly as promised! See you soon for another order!
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Jean-Michel G.
Rating: 4 out of 5
following a purchase from 07/09/2024
no more problems, order delivered a little late.
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Response from 1001hobbies
Thank you for your understanding! Even with a slight delay, we're glad everything arrived safely. We'll do our best to make it even quicker next time!
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Didier B.
Rating: 5 out of 5
following a purchase from 15/09/2024
Attractive prices, on-time delivery.
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Response from 1001hobbies
Thank you for your positive feedback! I'm glad you were satisfied with the prices and delivery times. See you soon for your next order!
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Nicolas R.
Rating: 5 out of 5
following a purchase from 12/09/2024
Very good, compliant products and very fast delivery. Thank you.
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Response from 1001hobbies
Thank you for your confidence! I'm delighted that everything is in order and that delivery was quick. See you soon for new orders!
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Thomas T.
Rating: 5 out of 5
following a purchase from 14/08/2024
Fast delivery and figurines delivered before the planned release date. Beautiful sylvebarbe figurines I love her.
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Response from 1001hobbies
It's always a pleasant surprise to receive your figurines ahead of schedule! 🤩 Glad you like Sylvebarbe, it's a gorgeous piece. Thanks for your review, and see you soon for more treasures to add to your collection!
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Philippe G.
Rating: 5 out of 5
following a purchase from 02/09/2024
Fast delivery in good condition
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Response from 1001hobbies
Fast delivery and in good condition, which is exactly what we like to read! Thank you for your confidence and we look forward to seeing you again soon.
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claude L.
Rating: 5 out of 5
following a purchase from 18/09/2024
very surprised by the speed of delivery satisfied with the order
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Response from 1001hobbies
It's always nice to be pleasantly surprised! What more could you ask for than lightning fast delivery and a top-notch order?
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zoubir C.
Rating: 5 out of 5
following a purchase from 10/09/2024
impec
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Response from 1001hobbies
Perfect! Nothing to complain about, everything runs smoothly!
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Philippe H.
Rating: 5 out of 5
following a purchase from 15/09/2024
Well received, item conforms
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Response from 1001hobbies
I'm delighted that everything is as you expected! Smooth delivery and impeccable product, it's always a pleasure. We hope to see you soon for another order!
H
Herbert V.
Rating: 5 out of 5
following a purchase from 06/09/2024
Great website with top products
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Response from 1001hobbies
Thank you for the compliments! We are glad you appreciate our website and products. If you have any questions or want to know more, we are always ready to help!
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John J.
Rating: 5 out of 5
following a purchase from 01/09/2024
The item was packaged well and just as described to come such a long way.
Response from 1001hobbies
We’re delighted to hear that your item arrived well-packaged and just as described! Thank you for your feedback, and we’re glad you had a positive experience with us. We look forward to your next order!
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Gabriele R.
Rating: 1 out of 5
following a purchase from 06/09/2024
Material arrives in.less than what you say you sent open boxes some broken and want an opinion after emails and emails with never a response as now ... sent others but answers nothing ... I bought in a week so much and should have already left according to your rules but nothing I no longer know whether to trust seeing what I got this is the ugliest purchase I've ever made and it's a lot of money I hope you solve and answer you have customers who pay you right away with paypal ...
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Response from 1001hobbies
We sincerely apologize for the inconvenience and want to let you know that we have received your request. We are handling your case and will do our best to resolve the situation as soon as possible. We thank you for your patience and understanding. If you have any further questions, please do not hesitate to contact us.
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francisco andres P.
Rating: 5 out of 5
following a purchase from 26/06/2024
very realistic
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Response from 1001hobbies
Thank you! We always strive to provide high quality and realistic products. If you have any other comments or suggestions, feel free to share!