1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
It was a bit exciting because it took two weeks to arrive, and just when it was due to arrive the national postal service of Spain sent me messages that the address was nonexistent and that the package was going to be returned and I had no way to communicate with anyone because the address was correct ....
(I imagined 2 weeks of return to France and 2 weeks back to Spain, while my son could not make the model and kept asking when the paints arrived) But come on, it's all because of the delivery service, maybe another logistics provider would not have had so much trouble. The product is phenomenal.
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Response from 1001hobbies
Wow, what an exciting experience! We understand how frustrating it must have been with the address issues and waiting for the package, especially with your son asking about the paints. We are sorry for the inconvenience caused by the delivery service and thank you for your patience. Sometimes the courier service can complicate things, but we're glad the product arrived safely and that everything worked out well in the end - we hope your son enjoys the model very much!
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Antonio N.
Rating: 5 out of 5
following a purchase from 29/07/2024
There was a small misunderstanding with the shipment, but it was resolved quickly. Very attentive and highly recommended
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Response from 1001hobbies
Thank you for your understanding! We're sorry for the misunderstanding with the shipment, but we're glad to hear it was resolved quickly. We really appreciate your recommendation and continue to work to provide the best service possible, we hope to see you again soon!
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Miguel Ángel C.
Rating: 5 out of 5
following a purchase from 09/09/2024
Impeccable packaging. Prompt service and total control of shipment tracking. Very satisfied with the purchase. I will place another order for sure.
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Response from 1001hobbies
Thank you very much for your comment! We are glad to hear that the packaging and service met your expectations. We greatly value your trust and are delighted that you are satisfied with the experience - we look forward to your next order!
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J R.
Rating: 5 out of 5
following a purchase from 10/08/2024
Everything went very smoothly despite the long delivery time, which was correspondingly announced in advance. Not very dynamic but extremely effective.
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Response from 1001hobbies
Thank you for your comment! We are glad that everything went well, even if the delivery time was a bit long. We always try to inform you in advance about delivery times so that everything is clear - your satisfaction is our priority and we hope to see you again soon!
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Pau V.
Rating: 1 out of 5
following a purchase from 14/07/2024
I had a problem with the order, I tried to call, nobody answered, I sent an e-mail, they answered me after 10 days.
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Response from 1001hobbies
We are sorry to hear that you had problems with your order and that the response took so long. We appreciate your patience and are here to help. If you need immediate assistance, please feel free to contact us again via this email or give us a call, and we will be sure to address your request as soon as possible. Thank you for your understanding.
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GWENAELLE A.
Rating: 5 out of 5
following a purchase from 22/08/2024
perfect
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Response from 1001hobbies
Everything's perfect then! If you have any other feedback or questions, please don't hesitate!
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Christopher R.
Rating: 3 out of 5
following a purchase from 05/08/2024
I am always satisfied since the beginning of 1001hobies parcel delivered to my home neat and well packaged with cardboard boxes paper aside that 2 days after having especter the miniature I noted a slight default of plastic molding on the arm of the excavator I tell you this is to improve the control service before shipment because I am a customer who likes things that arrive well done and correct I thank you very much answer me my opinion otherwise I do not regret since the beginning I thank you very much for answering my questions, otherwise apart from this I don't regret it since the beginning I'm a happy customer my parcels always arrive at my home no problem with the post office good continuation for the supplier deadlines which is respected during my second order with you and also shipping time which is super fast.
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Response from 1001hobbies
Thank you for your detailed feedback! We are delighted that you are generally satisfied with your orders. Your comments on quality control are valuable and will help us to improve. If there's anything else you need, please let us know!
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Francis B.
Rating: 4 out of 5
following a purchase from 24/08/2024
Quality products, sometimes hard to find. Great, but delivery times are long, especially for my latest orders. I'm still waiting for an order I placed several weeks ago.
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Response from 1001hobbies
Thank you for your feedback! We are delighted that you appreciate the quality of the products. We understand that delivery times can be frustrating, especially when they are longer than expected. Please don't hesitate to contact us at the address given to track your current order. We do our best to improve this service!
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Rpoint R.
Rating: 5 out of 5
following a purchase from 11/09/2024
Good
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Response from 1001hobbies
Glad to hear that! If you have any questions or need assistance, feel free to ask!
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Alain D.
Rating: 5 out of 5
following a purchase from 26/08/2024
Impeccable service and easy contact.
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Response from 1001hobbies
Thank you for your feedback! We are delighted that you had a positive experience. Please don't hesitate to come back to us if you need any help or advice.
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Eric C.
Rating: 5 out of 5
following a purchase from 04/09/2024
Always perfect thanks to all
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Response from 1001hobbies
Thank you for your loyalty! We are happy to know that everything is always perfect. See you soon for your next order!
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Véronique M.
Rating: 5 out of 5
following a purchase from 28/07/2024
Nice items, fast and efficient shipping, I would not hesitate to order again.
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Response from 1001hobbies
Thank you so much for your feedback! We're delighted that you found some nice items and that delivery was quick. We look forward to seeing you again for your next order!
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Stephane D.
Rating: 5 out of 5
following a purchase from 10/08/2024
fast, well-packaged delivery
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Response from 1001hobbies
Thank you for your feedback! We're glad the delivery was quick and that your package was well packed. See you soon for your next order!
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christian G.
Rating: 5 out of 5
following a purchase from 12/09/2024
Good reproduction of the originals, very fair price and fast delivery, thanks to the whole team!
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that you are satisfied with the reproduction and our service. Don't hesitate to come back for your next orders, we'll be happy to help you again!
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VALDER J.
Rating: 5 out of 5
following a purchase from 08/09/2024
Very good for a first order.
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Response from 1001hobbies
Glad your first order went well! We also hope to see you soon for a second one. If you need help with your next order, we're here to help!
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Corinne R.
Rating: 5 out of 5
following a purchase from 11/09/2024
Meets my expectations
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Response from 1001hobbies
Great! We're delighted that everything is as you expected. If you have any other requirements, please let us know!
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jean philippe B.
Rating: 5 out of 5
following a purchase from 02/09/2024
Easy, fast and efficient! Everything was perfect, thank you!
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Response from 1001hobbies
Awesome! We love to hear that your experience was perfect. Thank you for your confidence, and don't hesitate to come back for other orders!
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Bernard B.
Rating: 4 out of 5
following a purchase from 05/09/2024
Good reactivity following a delivery error
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Response from 1001hobbies
Thank you for your feedback! We're pleased that our responsiveness was able to resolve your delivery issue. If you need any further assistance, please don't hesitate to contact us!
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Carolin T.
Rating: 5 out of 5
following a purchase from 04/09/2024
Fast delivery, no problems
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Response from 1001hobbies
Thank you very much for your feedback! We are pleased that the delivery was quick and that there were no problems. We look forward to welcoming you back soon!
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frédéric L.
Rating: 4 out of 5
following a purchase from 11/09/2024
performance as expected
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Response from 1001hobbies
Great! Glad to hear everything turned out the way you wanted. If you have any other projects in mind, don't hesitate to come back to us!
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Clément V.
Rating: 5 out of 5
following a purchase from 30/08/2024
Perfect
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Response from 1001hobbies
Thank you so much! We're so glad everything was perfect for you! Don't hesitate to come back if you need anything. We hope to see you soon!
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JEAN V.
Rating: 5 out of 5
following a purchase from 20/08/2024
low low
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serge R.
Rating: 5 out of 5
following a purchase from 06/09/2024
SPEED, EFFICIENCY, AVAILABILITY, WELL DONE TO THE WHOLE TEAM.
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Response from 1001hobbies
Thank you very much for your compliments! We are delighted that our speed, efficiency and availability have satisfied you. The team is motivated by your positive feedback. See you soon for new orders!
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Stefanie P.
Rating: 5 out of 5
following a purchase from 09/09/2024
Fast, uncomplicated and absolutely perfect goods. Absolutely great. Thank you very much
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Response from 1001hobbies
Thank you very much for your kind words! We are very pleased that everything went quickly and smoothly and that you are absolutely satisfied with the goods. Thank you very much and we look forward to your next order!
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laurent R.
Rating: 5 out of 5
following a purchase from 25/08/2024
very good, with a wide selection of models and well-packaged parcels
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Response from 1001hobbies
Thank you for your positive feedback! We're delighted that you appreciate our wide choice of models and the quality of our packaging. Don't hesitate to come back for your next orders!
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michel L.
Rating: 3 out of 5
following a purchase from 10/07/2024
Big delivery problem: products delivered to a relay address that no longer exists when they should have been delivered to my home as specified in my order.
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Response from 1001hobbies
We're sorry to hear about this delivery problem.
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Kevin S.
Rating: 5 out of 5
following a purchase from 09/05/2024
I received pre-ordered Star Wars Vintage figures in perfect condition.
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Response from 1001hobbies
Great news! Vintage Star Wars figurines are truly iconic! May the Force be with you in your next collecting adventures!
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Olivier P.
Rating: 5 out of 5
following a purchase from 07/09/2024
Perfect delivery, on time.
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that your delivery was impeccable and on time. See you soon for your next orders!
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Pierre C.
Rating: 5 out of 5
following a purchase from 11/08/2024
Easy to navigate.very large selection impeccable finishes
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Response from 1001hobbies
Thank you for your praise! We're delighted that you found it easy to navigate and that you appreciate our wide selection and quality finishes. See you soon for your next orders!
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dominique H.
Rating: 5 out of 5
following a purchase from 07/09/2024
lots of choice, fast delivery, quality brands
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Response from 1001hobbies
Thank you for your feedback! We're glad you appreciate our wide selection, fast delivery and quality brands. See you soon for new discoveries!
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Emmanuel S.
Rating: 5 out of 5
following a purchase from 19/08/2024
Perfect
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Response from 1001hobbies
Thank you very much! It's always a pleasure to receive positive feedback. See you soon!
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Dominique T.
Rating: 5 out of 5
following a purchase from 01/09/2024
Nothing to say, it's perfect.
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Response from 1001hobbies
Thank you so much for your feedback! We are delighted that everything is perfect. See you soon for your next orders!
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Marco S.
Rating: 5 out of 5
following a purchase from 08/09/2024
Everything was great, site, navigation, shipping and packaging.
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Response from 1001hobbies
Thank you for your feedback! We're glad you're happy with the entire experience, from navigation to shipping and packaging. We look forward to your next order!
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Thierry T.
Rating: 4 out of 5
following a purchase from 17/08/2024
It's a pity that the safety instructions are stuck on the paint can references.
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Response from 1001hobbies
We understand your frustration with the safety instructions on the paint cans. Thank you for bringing this to our attention, and please know that we will take your feedback into account to improve our service. Your satisfaction is important to us!
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Thomas P.
Rating: 5 out of 5
following a purchase from 28/08/2024
Top!
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sebastien K.
Rating: 1 out of 5
following a purchase from 08/09/2024
Package very badly packed
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Response from 1001hobbies
We're sorry to hear that your parcel was very poorly packed. Please be assured that we are taking your request into account and will work to improve this aspect. Thank you for letting us know!
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Alarcon C.
Rating: 4 out of 5
following a purchase from 20/08/2024
nothing more to say than that it's great and easy to navigate. What I regret is that I can't find any of your models when they're available from your competitors. I hope it's possible to order them. Many thanks
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Response from 1001hobbies
Thank you very much for your feedback! We're delighted that you found it easy to navigate. If you can't find the model you're looking for, please contact us to see if it's available. We do our best to expand our selection. Thanks again and see you soon!
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Michael H.
Rating: 5 out of 5
following a purchase from 05/09/2024
Excellent and very fast delivery :)
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Response from 1001hobbies
Thank you for your positive feedback! We are very pleased that you are satisfied with the fast delivery. We hope to welcome you back soon!
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joseph S.
Rating: 4 out of 5
following a purchase from 03/09/2024
ok c très bien
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Response from 1001hobbies
Thank you very much! We're glad you like it. Please don't hesitate to contact us if you have any further questions or requirements. See you soon!
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yann G.
Rating: 3 out of 5
following a purchase from 06/09/2024
fast delivery.but you're still an expensive site overall for 1/72 figures (compared with other French and foreign sites).
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Response from 1001hobbies
Thank you for your feedback! We are delighted that the delivery was quick. We understand your concerns about price and we always work to offer the best value for money. We value your feedback. See you soon!
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