Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 692 published reviews

Summary of reviews

1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.

Reviews 1, 3, 4 and 5 stars

Reset filters
F
Francesco D.
Rating: 5 out of 5
following a purchase from 21/06/2024
Tutto O.K.
Translated reviews
Response from 1001hobbies
Thank you for your message and best regards!
L
Loic S.
Rating: 5 out of 5
following a purchase from 20/06/2024
Smooth navigation thanks to filters
Translated reviews
S
Sylvain Q.
Rating: 5 out of 5
following a purchase from 25/06/2024
Fast and efficient, nothing more to say
Translated reviews
P
Pascal B.
Rating: 5 out of 5
following a purchase from 24/06/2024
Fast shipping. I have never been disappointed so far.
Translated reviews
A
Alessio M.
Rating: 1 out of 5
following a purchase from 15/04/2024
Unfortunately negative review, ordered and paid for 3 items I only received 1 item, I was told they lost my order but to date I have not received anything of the remaining order!!!
To my emails I get no response!!!
Translated reviews
Response from 1001hobbies
We are very sorry for the inconvenience you experienced. We have not received any emails from you. Please contact us at [email protected] to resolve this situation and make sure you receive what you are owed. We are here to help you and to resolve this situation as soon as possible. Sincerely, The 1001 Hobbies team.
I
Iñigo A.
Rating: 5 out of 5
following a purchase from 13/06/2024
Everything went well and the products correspond to what was expected.
Translated reviews
Response from 1001hobbies
Great! Everything went well and the products are as expected, thank you for your positive feedback, see you soon at 1001 Hobbies!
B
Bucher C.
Rating: 5 out of 5
following a purchase from 02/06/2024
I can really recommend this company!
Translated reviews
Response from 1001hobbies
That's great to hear! Thank you for your recommendation! If you have any further questions or need support, we will be happy to help you. Best regards,
P
Philippe D.
Rating: 5 out of 5
following a purchase from 24/06/2024
Order conformed and received promptly
Translated reviews
H
Henk B.
Rating: 4 out of 5
following a purchase from 17/06/2024
the layout is pleasant
Translated reviews
Response from 1001hobbies
Thank you very much for your feedback! We're glad you like the ease of use. If you have any other suggestions or questions, please let us know. Kind regards,
W
Willem L.
Rating: 1 out of 5
following a purchase from 25/05/2024
Sloppy shipping. Received very late
Translated reviews
Response from 1001hobbies
We are sorry to hear that the delivery was disrupted and delayed. We apologize for the inconvenience. We will do our best to make sure this does not happen again. Kind regards,
C
Cindy D.
Rating: 5 out of 5
following a purchase from 21/06/2024
Received in very good condition and perfect packaging.
Translated reviews
J
Jean Philippe C.
Rating: 5 out of 5
following a purchase from 23/06/2024
Great selection, on-time delivery. Great job!
Translated reviews
Response from 1001hobbies
Thank you very much! We are delighted that you liked our wide selection and that the delivery was on time. Congratulations on your choice! See you soon for new discoveries on our site!
G
Glenn K.
Rating: 5 out of 5
following a purchase from 09/06/2024
Neat delivery
Translated reviews
Response from 1001hobbies
Thank you so much for your feedback! Glad to hear the delivery was neat
J
Jean-Marie B.
Rating: 5 out of 5
following a purchase from 22/06/2024
Fast shipping
Translated reviews
Response from 1001hobbies
Perfect! We are delighted that you found the shipping fast. Thank you for your feedback! See you soon for more positive experiences!
A
Arnaud H.
Rating: 5 out of 5
following a purchase from 22/06/2024
Product as described and delivered on time
Translated reviews
Response from 1001hobbies
Great! We are delighted that the product is as described and delivered on time. Thank you for your positive feedback! See you soon for new orders!
V
Vujadin I.
Rating: 5 out of 5
following a purchase from 13/06/2024
Service is great and the products are great so i reccommend everybody this store.
Translated reviews
Response from 1001hobbies
It sounds like you're recommending a store based on its great service and products! That's awesome to hear. If you need help with anything else, feel free to ask
K
Kevin W.
Rating: 3 out of 5
following a purchase from 30/05/2024
Took a long time to get the product but was well packed and everything else was good
Translated reviews
Response from 1001hobbies
Thank you for your feedback! I'm sorry it took a little longer for you to receive the product, but nice to hear it was well packed and everything else was fine.
J
Jean W.
Rating: 1 out of 5
following a purchase from 01/06/2024
Item did not arrive for unknown reasons, apparently returned to sender.
Translated reviews
Response from 1001hobbies
We are sorry to hear that the item has not arrived and has apparently been returned to sender. We will get back to you to find a solution if necessary. If you need any help or advice, please let me know by email.
Y
Yann D.
Rating: 5 out of 5
following a purchase from 18/06/2024
Fast, as ordered and very well packaged - just what we want.
Translated reviews
Response from 1001hobbies
It's great to know that your experience was fast, in line with your order and that the packaging was very well done! That's exactly what we're aiming for. Thank you very much for your positive feedback! See you soon for more purchases!
Y
Yakub H.
Rating: 5 out of 5
following a purchase from 24/06/2024
Top!
Translated reviews
Response from 1001hobbies
Thank you so much! We are delighted that everything went well. See you soon for new orders!
E
Eric C.
Rating: 5 out of 5
following a purchase from 14/06/2024
Very good article very happy thank you to all
Translated reviews
Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that you are very happy with the item. Thank you for your confidence! See you soon for new orders!
G
Gerard D.
Rating: 5 out of 5
following a purchase from 24/06/2024
-
Translated reviews
K
Katy G.
Rating: 5 out of 5
following a purchase from 05/04/2024
received on time and very well packaged. I am very happy
Translated reviews
Response from 1001hobbies
Great! We're delighted that the delivery was on time and that the packaging was up to scratch. It's great to know that you made someone happy! See you soon for new orders!
J
Jean T.
Rating: 5 out of 5
following a purchase from 22/06/2024
Fast and accurate delivery, RAS
Translated reviews
Response from 1001hobbies
Thank you for your positive feedback! We are pleased that the delivery was fast and met your expectations. Nothing to report, everything is perfect! See you soon for new orders!
H
Henri F.
Rating: 4 out of 5
following a purchase from 27/05/2024
Very good as usual
Translated reviews
Response from 1001hobbies
Thank you very much for your loyalty and your positive feedback! We're delighted that everything went as smoothly as usual. See you soon for new orders!
J
Jean-Pierre B.
Rating: 5 out of 5
following a purchase from 11/06/2024
Deadline met Order progress information
Translated reviews
Response from 1001hobbies
Thank you for your feedback! We're pleased that the deadline was met and that you found the information on the progress of the order useful. See you soon for new orders!
E
Emmanuel D.
Rating: 5 out of 5
following a purchase from 21/05/2024
very good follow-up and well explained
Translated reviews
Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that you find our follow-up very good and well explained. See you soon for new orders!
B
Bert W.
Rating: 3 out of 5
following a purchase from 14/06/2024
It did take a bit long for me to receive the package.
Translated reviews
Response from 1001hobbies
Thank you for your feedback! I'm sorry to hear that it took us a little longer to receive your package, but we'll do better next time.
J
Jean-Pierre E.
Rating: 5 out of 5
following a purchase from 12/06/2024
Fast, serious, I recommend
Translated reviews
Response from 1001hobbies
Thank you very much for your recommendation! We're glad you found our service fast and reliable. We look forward to serving you again soon!
L
Lothar W.
Rating: 5 out of 5
following a purchase from 19/06/2024
Fast and courteous processing. Good flow of information, keep up the good work
Translated reviews
Response from 1001hobbies
Thank you very much for the positive feedback! If you have any further questions or require more information, please do not hesitate to contact me. Just keep asking!
E
Eric M.
Rating: 4 out of 5
following a purchase from 02/06/2024
Satisfied with the products thank you
Translated reviews
Response from 1001hobbies
Thank you very much for your feedback! We are delighted that you are satisfied with our products. If there's anything else you need, please let us know. We hope to see you soon!
G
Gaëtan H.
Rating: 1 out of 5
following a purchase from 01/06/2024
The box of the purchased item was shipped without a packing carton and arrived dented. I am not satisfied.
Translated reviews
Response from 1001hobbies
I'm sorry to hear that the box of the purchased item arrived damaged. Could you please send us photos of the damaged packaging to our e-mail address [email protected]? We will solve this problem quickly for you. Thank you for your understanding and cooperation.
S
Sebastien D.
Rating: 5 out of 5
following a purchase from 02/02/2024
Very good customer service
Translated reviews
Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that you were satisfied with our customer service. If you need any further assistance, please do not hesitate to contact us. We hope to hear from you soon!
T
Thierry V.
Rating: 5 out of 5
following a purchase from 13/06/2024
They're just paint cans!!! Sincerely
Translated reviews
Response from 1001hobbies
Of course we do! We do indeed offer a wide range of paint pots, but did you know that we also have a large number of models available on our site? There's so much choice for all enthusiasts! Best regards.
P
Patrick W.
Rating: 3 out of 5
following a purchase from 28/05/2024
correct delivery. quality of 2 modeling models is slightly less.
Translated reviews
Response from 1001hobbies
Thank you very much for your feedback. We're glad to hear that the delivery was correct, but we're sorry to hear that the quality of the two models was a bit off. If you need help finding a replacement or a solution, please let us know via email. We are ready to help you and want to make sure you are satisfied with your purchase.
M
Mark V.
Rating: 5 out of 5
following a purchase from 30/05/2024
I always use 1001hobbies. Good service!
Translated reviews
Response from 1001hobbies
That's great to hear! We are glad you've had consistently good experiences with 1001hobbies. Whether it's the range of products, ease of ordering, or prompt delivery. It's always reassuring to find a reliable place for your hobbies and projects. Here's to more great experiences with us in the future! Cheers!
C
Claude T.
Rating: 5 out of 5
following a purchase from 19/06/2024
Article conforms and fast delivery. I recommend.
Translated reviews
Response from 1001hobbies
Great! Thank you for your positive feedback! We're delighted that the item met your expectations and that delivery was quick. Your recommendation makes us very happy! See you soon for new orders!
J
Jan V.
Rating: 4 out of 5
following a purchase from 07/06/2024
excellent a big 9
Translated reviews
Response from 1001hobbies
Great, thank you so much for this 9/10! We will do our best to get a 10/10 next time. Your feedback helps us to strive for excellence and give you the perfect experience. See you soon!
C
Christophe G.
Rating: 5 out of 5
following a purchase from 08/05/2024
All very well
Translated reviews
J
Jean-Louis R.
Rating: 3 out of 5
following a purchase from 30/05/2024
#NAME?
Translated reviews
Response from 1001hobbies
We are aware that delivery times can sometimes be longer, especially for certain products that are shipped within several weeks. We appreciate your understanding and thank you for your patience. Thank you for your feedback! We hope to see you soon!