Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 1, 3, 4 and 5 stars

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J
Jean Philippe J.
Rating: 4 out of 5
following a purchase from 19/02/2026
Good evening decals, easy to apply
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christophe L.
Rating: 5 out of 5
following a purchase from 06/04/2026
-
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Jan S.
Rating: 5 out of 5
following a purchase from 30/03/2026
first in order
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Luis Miguel H.
Rating: 4 out of 5
following a purchase from 07/04/2026
Satisfied with the product although a bit expensive
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Marcus H.
Rating: 3 out of 5
following a purchase from 11/02/2026
I waited about two months for the paid items. Almost no communication possible.
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Laurent C.
Rating: 5 out of 5
following a purchase from 23/03/2026
Perfect.
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Carolina R.
Rating: 5 out of 5
following a purchase from 08/04/2026
Everything perfect!!! Highly recommended, !!!
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Francis P.
Rating: 5 out of 5
following a purchase from 01/04/2026
Good
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André B.
Rating: 5 out of 5
following a purchase from 08/04/2026
All good
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Chris L.
Rating: 5 out of 5
following a purchase from 28/03/2026
Contact with customer service regarding a shipping issue was great. Quick response and to the point, and problem-oriented thinking and action.
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Kenneth C.
Rating: 5 out of 5
following a purchase from 29/03/2026
Delighted with item, thank you.
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Florence P.
Rating: 5 out of 5
following a purchase from 04/03/2026
well packaged parcel, pre-order not received, but it happens, the rest arrived well and is in accordance with the purchase.
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Aurora Maria M.
Rating: 5 out of 5
following a purchase from 08/04/2026
Perfect, they had an exhausted figure everywhere and they did NOT have it overpriced, I recommend
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Lionel F.
Rating: 1 out of 5
following a purchase from 26/03/2026
did not receive the package...so no rating must put one star to validate...but zero stars
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Response from 1001hobbies
Hello Lionel,

Thank you for your feedback. We are sorry to hear that you have not yet received your package. Could you please contact us at [email protected] so that we can investigate the situation and assist you as soon as possible?

Best regards,
The 1001hobbies team
M
Massimiliano C.
Rating: 5 out of 5
following a purchase from 10/02/2026
Great Shop !! Great attention to the customer !! Fast shipping and a lot of product choices.
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Erwan G.
Rating: 5 out of 5
following a purchase from 29/03/2026
Clear and precise site. Fast shipping. Perfectly perfect
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Miguel L.
Rating: 1 out of 5
following a purchase from 08/04/2026
The purchase was sent 8 km from my home. It's something I don't understand. In previous purchases, it has always been sent to my house.
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Response from 1001hobbies
Hello Miguel,

Thank you for your comment. We regret that your experience was not completely satisfactory. Your opinion is valuable to us and helps us to continuously improve. Please feel free to contact us if you would like to share more details about your experience.

Sincerely,
The 1001hobbies team
B
Benoit H.
Rating: 1 out of 5
following a purchase from 09/03/2026
Disastrous experience. Order placed on 09/03/2026. All items were available on the site at that date. My order is confirmed, but one item is ultimately out of stock. Expected arrival of the missing product on 21/03/2026. After this date, still no news and the product is still out of stock. I write an email to find out if there is a new date for the availability of the product. I am told, without being given a date, that the product needs to be improved before being available again. I decide to send an email to cancel my entire order, as it was for a birthday and the date would be exceeded. Two days later, I receive a notification explaining that my order has finally been sent incomplete even though I had requested its complete cancellation. In short, no consideration for the customer and dubious practices. Avoid.
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Response from 1001hobbies
Hello Benoit,

Thank you for taking the time to share your experience. We are sincerely sorry to learn that your order did not meet your expectations and that the communication was not up to par.
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Eric M.
Rating: 5 out of 5
following a purchase from 31/03/2026
Ras
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Kai Wing Y.
Rating: 5 out of 5
following a purchase from 07/04/2026
Package received without any problem.
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Patrick M.
Rating: 5 out of 5
following a purchase from 08/04/2026
Received in very good condition but unfortunately not at the chosen relay point locker. 2 additional days to retrieve the package at the relay point.
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Branislav R.
Rating: 5 out of 5
following a purchase from 13/03/2026
fast and reliable
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Ignacio G.
Rating: 5 out of 5
following a purchase from 07/04/2026
Fast and well packaged and protected, an excellent store
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fabrice M.
Rating: 5 out of 5
following a purchase from 12/03/2026
Perfect!
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Frank B.
Rating: 5 out of 5
following a purchase from 04/04/2026
Fast, precise, great choice, perfect.
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Jean François B.
Rating: 5 out of 5
following a purchase from 06/04/2026
Everything went very well, I will recommend this site
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Guillaume L.
Rating: 4 out of 5
following a purchase from 06/04/2026
Very good
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Adrian D.
Rating: 5 out of 5
following a purchase from 06/04/2026
Brilliant service,will definetely use again,highly recommended
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ALBERTO M.
Rating: 5 out of 5
following a purchase from 28/03/2026
Excellent customer service and very professional in everything.
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Andreas A.
Rating: 5 out of 5
following a purchase from 06/04/2026
Fast shipping and good packaging. Great provider!
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Pepe V.
Rating: 1 out of 5
following a purchase from 04/04/2026
Product received in damaged condition due to very insufficient packaging. The shipping box was largely empty and only lightly filled on one side, allowing the game to move freely during transport. The result is clear transport damage to the corners and edges of the box. Immediately after receipt, I contacted (email on April 10, then tried by phone and via the online form). To date, I have not received any substantive response. The product is unused and is still in the same condition it was delivered in. What is particularly disappointing is not only the poor packaging but the complete lack of customer service. I request a proper handling of this complaint. Based on this experience, I cannot currently recommend this webshop.
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Response from 1001hobbies
Hello Pepe,

Thank you for your feedback. We are sorry to hear that your experience with 1001hobbies did not meet your expectations. Your comments about the packaging and our customer service are very valuable to us, and we take them very seriously.

We strive to provide the best service and will contact you to resolve this situation. Your satisfaction is very important to us.

Best regards,
The 1001hobbies Team
C
claude L.
Rating: 4 out of 5
following a purchase from 03/04/2026
Delivered on time Serious
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Response from 1001hobbies
Hello Claude,

We sincerely thank you for your positive feedback on 1001hobbies. We are delighted to learn that your order was delivered on time and that you appreciated our seriousness. Your satisfaction is our priority, and we hope to welcome you again very soon for new creative adventures.

Best regards,
The 1001hobbies team
F
Fred R.
Rating: 5 out of 5
following a purchase from 03/04/2026
Everything went to satisfaction. Great service.
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Hans G.
Rating: 5 out of 5
following a purchase from 27/03/2026
Perfect transaction. Happy to do it again.
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Iezzi A.
Rating: 3 out of 5
following a purchase from 05/04/2026
I still haven't received my item, I no longer need it and I would like the shipping costs as compensation
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Juan H.
Rating: 5 out of 5
following a purchase from 03/04/2026
As expected, highly recommended
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J V.
Rating: 5 out of 5
following a purchase from 06/04/2026
the article is excellent, fast delivery
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ghislain R.
Rating: 1 out of 5
following a purchase from 05/04/2026
Delivery time respected, very good quality model, construction plan is well detailed. Very happy with my purchase, can't wait to finish my plane. See you soon for the next model.
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Response from 1001hobbies
Hello Ghislain,

We warmly thank you for your positive feedback! We are delighted to learn that you are satisfied with the quality of the model and the delivery times. We look forward to supporting you for your next modeling adventure. See you very soon on 1001hobbies!

Best regards,
The 1001hobbies team
M
Michel B.
Rating: 5 out of 5
following a purchase from 02/04/2026
fast service
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Response from 1001hobbies
Hello Michel,

Thank you very much for your flattering review! We are delighted to learn that you appreciated the speed of our service. Your satisfaction is our priority, and we hope to see you again soon on 1001hobbies!

Best regards,
The 1001hobbies team
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Audrey D.
Rating: 5 out of 5
following a purchase from 08/02/2026
I waited a long time for my order because of a puzzle out of stock, but when I contacted customer service the situation was resolved very quickly, 3 days later I received the rest of my order, careful shipping, the puzzles are beautiful
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Response from 1001hobbies
Hello Audrey,

We sincerely thank you for your positive feedback and are delighted to learn that our customer service was able to respond quickly to your needs. We hope you will enjoy completing your beautiful puzzles and remain at your disposal for any other requests.