Customer reviews of 1001hobbies

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Martial P.

Rating: 5 out of 5

Published on 23/12/2023 à 19h54 following a purchase from 10/12/2023

I have nothing to say against the purchase I just made, and the delivery was well followed up.

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Stephane D.

Rating: 5 out of 5

Published on 23/12/2023 à 19h02 following a purchase from 17/12/2023

Always on top

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Daniel S.

Rating: 5 out of 5

Published on 23/12/2023 à 19h00 following a purchase from 02/12/2023

Received order in good condition and good service.

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Cindy L.

Rating: 1 out of 5

Published on 23/12/2023 à 18h35 following a purchase from 08/12/2023

I placed an order that never arrived but was debited from my account. I had to call back several times to finally be told clearly that there had been a bug with my order and that I should place it again immediately! And of course with a commercial gesture! I finally received my order more than 1 month later, but of course I didn't even get an apology or a commercial gesture, even though they had told me on the phone!
In short, I don't recommend this site because I didn't get my gift when I wanted it and no apology or gesture! Very very very disappointed

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Response from 1001hobbies Published on 29/12/2023

Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.

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Gilbert C.

Rating: 5 out of 5

Published on 23/12/2023 à 18h33 following a purchase from 05/10/2023

My order arrived faster than expected (I'm integrating it into a diorama - indi and his father on the motorcycle. So to is OK. The site seems easy to navigate (I made one for a hospital) and above all the prices are competitive (which is important for the customer). Best regards Gilbert

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Vincent D.

Rating: 3 out of 5

Published on 23/12/2023 à 18h23 following a purchase from 13/12/2023

delivery times too long , selling prices higher than other suppliers

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Ollivier D.

Rating: 5 out of 5

Published on 23/12/2023 à 18h12 following a purchase from 24/11/2023

on-time delivery

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Thierry G.

Rating: 5 out of 5

Published on 23/12/2023 à 17h36 following a purchase from 02/12/2023

I had no particular problems navigating the site, but the time between ordering and delivery was far too long. Otherwise, as far as products are concerned, no worries.

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Sandrine M.

Rating: 4 out of 5

Published on 23/12/2023 à 17h34 following a purchase from 07/12/2023

Delivery a little late, but on time

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eugenie P.

Rating: 5 out of 5

Published on 23/12/2023 à 17h32 following a purchase from 14/12/2023

thank you

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Dominique L.

Rating: 5 out of 5

Published on 23/12/2023 à 17h18 following a purchase from 16/12/2023

Fast delivery

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Richard W.

Rating: 5 out of 5

Published on 23/12/2023 à 16h54 following a purchase from 12/12/2023

A niche product, but in stock, well priced and arrived quick. Good stuff.

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Ian M.

Rating: 5 out of 5

Published on 23/12/2023 à 16h52 following a purchase from 10/12/2023

Great service, very happy overall : ))

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Stephen T.

Rating: 4 out of 5

Published on 23/12/2023 à 15h20 following a purchase from 14/12/2023

Found everything great except i thought the delivery could have been faster

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Matthew P.

Rating: 5 out of 5

Published on 23/12/2023 à 14h34 following a purchase from 08/12/2023

Really easy to ship with. Sent out quickly. Postage from France received with no issues.
Exactly as advertised. Will use again.

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Vania M.

Rating: 4 out of 5

Published on 22/12/2023 à 21h27 following a purchase from 10/12/2023

Time a little long, but item arrived as dmi expected.

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Birgit G.

Rating: 5 out of 5

Published on 22/12/2023 à 18h58 following a purchase from 30/11/2023

Exactly as pictured, fast delivery, thank you very much, gladly again!!!

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Veronique M.

Rating: 5 out of 5

Published on 22/12/2023 à 17h39 following a purchase from 28/11/2023

On-time delivery

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Scieux F.

Rating: 3 out of 5

Published on 22/12/2023 à 15h22 following a purchase from 15/12/2023

Good delivery times, but high delivery charges.

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laurent B.

Rating: 1 out of 5

Published on 22/12/2023 à 15h08 following a purchase from 03/12/2023

received only 2 out of 3 articles, and not the most important ones

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Response from 1001hobbies Published on 29/12/2023

Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.

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Davide G.

Rating: 4 out of 5

Published on 22/12/2023 à 14h03 following a purchase from 11/12/2023

New model, fairly quick shipping

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Stephen S.

Rating: 5 out of 5

Published on 22/12/2023 à 11h11 following a purchase from 10/11/2023

Easy to use website. Great communication regarding orders. Speedy delivery.

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vittorio E.

Rating: 5 out of 5

Published on 22/12/2023 à 05h37 following a purchase from 03/12/2023

Fully satisfied

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Robert D.

Rating: 5 out of 5

Published on 22/12/2023 à 00h49 following a purchase from 23/11/2023

After the tracking link said the parcel had been returned I was really concerned after then looking at some awful trustpilit reviews. Rest assured, one message to customer service and it was resent with a different courier and on the door step 2 days later. Fantastic service.

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Yann P.

Rating: 3 out of 5

Published on 21/12/2023 à 23h16 following a purchase from 20/07/2023

Hard to plug into my battery

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Alain G.

Rating: 3 out of 5

Published on 21/12/2023 à 23h02 following a purchase from 10/12/2023

One brush, without tubular protection, was "stuck", on the bristle side, in the bubble-paper, while the second, of the same reference, was fitted with its protection. On the plus side: fast delivery.

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Carlo P.

Rating: 5 out of 5

Published on 21/12/2023 à 21h48 following a purchase from 17/11/2023

Speed of delivery

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Nathalie F.

Rating: 5 out of 5

Published on 21/12/2023 à 19h50 following a purchase from 17/12/2023

Very fast.

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Tiana D.

Rating: 4 out of 5

Published on 21/12/2023 à 18h18 following a purchase from 09/11/2023

Delivery time respected, the parcel was superbly packaged and protected.
The only downside was that when I asked about the status of the order, the after-sales service told me it wouldn't be available before January 2024. 3 days later, the order was delivered!

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Bernard L.

Rating: 5 out of 5

Published on 21/12/2023 à 15h05 following a purchase from 23/11/2023

Perfect, on-time delivery.
Highly recommended!

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Hervé P.

Rating: 5 out of 5

Published on 21/12/2023 à 12h14 following a purchase from 15/12/2023

On time and compliant

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Thomas D.

Rating: 5 out of 5

Published on 20/12/2023 à 23h03 following a purchase from 27/11/2023

nothing to report

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Stephane D.

Rating: 5 out of 5

Published on 20/12/2023 à 18h53 following a purchase from 14/12/2023

Excellent site

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Hervé S.

Rating: 5 out of 5

Published on 20/12/2023 à 18h05 following a purchase from 07/12/2023

Order received on time, give or take one working day... Within the range announced by the supplier...

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Flaudio P.

Rating: 5 out of 5

Published on 20/12/2023 à 17h57 following a purchase from 17/11/2023

Well stocked with timely delivery

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Siem N.

Rating: 5 out of 5

Published on 20/12/2023 à 15h02 following a purchase from 06/12/2023

......

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Nicolas V.

Rating: 5 out of 5

Published on 20/12/2023 à 14h02 following a purchase from 24/11/2023

Excellent experience, and fast delivery to the relay point near me.

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JULIEN B.

Rating: 5 out of 5

Published on 20/12/2023 à 13h54 following a purchase from 26/11/2023

Real-time information on order arrival Plus explanation of evolution

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Raynald L.

Rating: 5 out of 5

Published on 20/12/2023 à 12h16 following a purchase from 26/11/2023

Pleasant site and serious order tracking, alerted to delays which is not the case with all merchants.

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Eduard C.

Rating: 1 out of 5

Published on 20/12/2023 à 10h15 following a purchase from 11/12/2023

I asked them to confirm that the product was as in the photo, as they had sent me a different model on another website. They confirmed that it was as in the photo. When I received it, it was NOT as in the photo and consequently, I requested the return. To my surprise, they told me that I must pay the return shipping costs. A real scam of a company.

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