Customer reviews of 1001hobbies

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GM V.

Rating: 5 out of 5

Published on 16/12/2023 à 19h43 following a purchase from 04/12/2023

Fast delivery

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Christophe F.

Rating: 5 out of 5

Published on 16/12/2023 à 19h32 following a purchase from 09/12/2023

Fast delivery

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Claude M.

Rating: 5 out of 5

Published on 16/12/2023 à 19h21 following a purchase from 30/11/2023

in line with expectations

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Fanny L.

Rating: 5 out of 5

Published on 16/12/2023 à 19h17 following a purchase from 11/12/2023

Very good

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Philippe P.

Rating: 4 out of 5

Published on 16/12/2023 à 19h16 following a purchase from 26/11/2023

No complaints

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Christophe S.

Rating: 1 out of 5

Published on 16/12/2023 à 19h04 following a purchase from 07/12/2023

Order error. Wrong site info. Wrong product info by phone. And no solution or commercial gesture proposed. For an order of almost 160e

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Response from 1001hobbies Published on 29/12/2023

Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.

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MARIE-PIERRE R.

Rating: 5 out of 5

Published on 16/12/2023 à 18h52 following a purchase from 03/12/2023

Perfect! Order and deadline met

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Marina P.

Rating: 5 out of 5

Published on 16/12/2023 à 18h49 following a purchase from 10/12/2023

Fast delivery and product conforms to my expectations. I will recommend this site without hesitation.

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Dorian C.

Rating: 5 out of 5

Published on 16/12/2023 à 18h47 following a purchase from 04/12/2023

Perfect

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herve G.

Rating: 3 out of 5

Published on 16/12/2023 à 18h40 following a purchase from 26/11/2023

Product in stock, but 3 weeks for delivery. Aliexpress does as well.

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Guy S.

Rating: 5 out of 5

Published on 16/12/2023 à 18h33 following a purchase from 01/12/2023

Super maquette j'aurais souhaité le nouvel avion belge le wF35 mais mon épouse m'est le halte la Super photo de votre équipe. Mais où est Laure Bonnes fêtes de fin d'année A bientôt

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Roger L.

Rating: 5 out of 5

Published on 16/12/2023 à 18h33 following a purchase from 08/12/2023

No navigation problems. Good delivery time. To the team

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Sophie D.

Rating: 5 out of 5

Published on 16/12/2023 à 18h25 following a purchase from 10/12/2023

Serious, reliable and fast site.

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Maria C.

Rating: 5 out of 5

Published on 16/12/2023 à 18h21 following a purchase from 01/11/2023

Super

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Kelly P.

Rating: 1 out of 5

Published on 16/12/2023 à 18h17 following a purchase from 25/11/2023

If I could put less than 1 star, I would... More than a week and a half to send my order and still I had to write to activate things by threatening to put a dispute paypal. I ordered for a birthday, result I have nothing more offer the day and receiving my order surprise paintings ordered did not match. Sav not only acted in bad faith, but was also unpleasant and told me they didn't know about it, although I have a screenshot proving otherwise... I will never recommend this site again and advise you to do the same. I should have consulted the reviews beforehand, as the problem is obviously recurrent.

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Response from 1001hobbies Published on 29/12/2023

Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.

J

Jean M.

Rating: 5 out of 5

Published on 16/12/2023 à 18h16 following a purchase from 28/11/2023

Perfect order, order tracking and delivery as expected.

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Alain C.

Rating: 5 out of 5

Published on 16/12/2023 à 18h06 following a purchase from 04/12/2023

Very good product and delivery.

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Patrick F.

Rating: 3 out of 5

Published on 16/12/2023 à 18h05 following a purchase from 02/12/2023

The model is not numbered, the parts are very fragile when cut and there are no instructions in French 🥴

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Thierry J.

Rating: 5 out of 5

Published on 16/12/2023 à 18h04 following a purchase from 22/11/2023

Small delivery problem (the package went back to the sender) but responsive customer service. I am fully satisfied. I recommend this service.

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christian A.

Rating: 5 out of 5

Published on 16/12/2023 à 17h57 following a purchase from 14/11/2023

Very accessible site, prices and shipping costs well indicated, if there's a delay, the team reports it and you're warned, a very honest approach. And these are not perishable goods, but items we use long afterwards! And the orders always arrive in excellent condition. Very professional, very serious team!

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Malo V.

Rating: 5 out of 5

Published on 16/12/2023 à 17h55 following a purchase from 26/11/2023

Perfect delivery in relay point and in advance, thank you.

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Eric C.

Rating: 4 out of 5

Published on 16/12/2023 à 17h55 following a purchase from 09/11/2023

Delays are a bit long, but you're informed of the follow-up, and that's reassuring.

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Yann G.

Rating: 3 out of 5

Published on 16/12/2023 à 17h54 following a purchase from 11/09/2023

My order was postponed without warning. The parcel arrived in a terrible state. The finish of the item ordered is more than disappointing.
It's a shame.

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jacques V.

Rating: 4 out of 5

Published on 16/12/2023 à 17h54 following a purchase from 13/12/2023

I am very happy with the order and I thank you for the service, a quality service.

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Yves-marie A.

Rating: 5 out of 5

Published on 16/12/2023 à 17h54 following a purchase from 24/11/2023

My order arrived on time and they are superb reproductions. Your site is really great for model enthusiasts. Thanks again.

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Thierry G.

Rating: 5 out of 5

Published on 16/12/2023 à 17h53 following a purchase from 18/11/2023

Despite the transport and model boxes being in a sorry state, battered and torn, after checking, the model was untouched. The fact that I was kept informed of the progress of the delivery, nothing to complain about.

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Eric B.

Rating: 3 out of 5

Published on 16/12/2023 à 17h53 following a purchase from 03/12/2023

The content of the summary is sometimes exaggerated

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Benoît C.

Rating: 5 out of 5

Published on 16/12/2023 à 17h52 following a purchase from 02/12/2023

Perfect

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Warren P.

Rating: 5 out of 5

Published on 16/12/2023 à 17h51 following a purchase from 10/12/2023

Deadline respected and order conformed, I would order again.

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Martin S.

Rating: 5 out of 5

Published on 16/12/2023 à 17h50 following a purchase from 29/11/2023

Super

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sonia A.

Rating: 5 out of 5

Published on 16/12/2023 à 17h11 following a purchase from 29/11/2023

Fine

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Mark L.

Rating: 5 out of 5

Published on 16/12/2023 à 16h26 following a purchase from 05/12/2023

I bought the items as Christmas presents for someone, so I will have to wait to see how they are when that person opens them at Christmas. As for the service and price etc, it was all wonderful.

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Stephen P.

Rating: 5 out of 5

Published on 16/12/2023 à 14h30 following a purchase from 05/12/2023

Considering that the business is in France decals arrived quickly and well packaged. Being constantly updated in terms of its journey in transit.
This is a very professional business and I’m very happy to recommend it based on my experience

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Romain D.

Rating: 5 out of 5

Published on 16/12/2023 à 14h09 following a purchase from 12/12/2023

Compliant both in terms of product and delivery times. I have nothing to complain about.

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David V.

Rating: 5 out of 5

Published on 16/12/2023 à 14h06 following a purchase from 10/12/2023

Very good site, quality products and fast delivery.

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Philippe M.

Rating: 5 out of 5

Published on 16/12/2023 à 13h43 following a purchase from 12/12/2023

Good products and fast shipping and receiving

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CHRISTOPHE L.

Rating: 1 out of 5

Published on 16/12/2023 à 13h08 following a purchase from 27/11/2023

Item arrived completely broken and unusable.

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Response from 1001hobbies Published on 29/12/2023

Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.

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VIVIANE B.

Rating: 5 out of 5

Published on 16/12/2023 à 12h32 following a purchase from 05/12/2023

Very good advice

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luciano C.

Rating: 4 out of 5

Published on 16/12/2023 à 11h44 following a purchase from 07/12/2023

Package arrived on time,easy pickup.

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François L.

Rating: 5 out of 5

Published on 15/12/2023 à 23h00 following a purchase from 07/12/2023

Fast delivery on your part, but the post office made a routing error and I received my parcel late. No problem

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