English 
G
Rating: 5 out of 5
Great seller, wide selection, delivery times could be improved.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 274 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 1, 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Everything is great
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H
Rating: 5 out of 5
Goods as described, shipping very fast, securely packaged, would gladly buy again
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J
Rating: 5 out of 5
received in good condition
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S
Rating: 5 out of 5
All ordered items arrived on time and in perfect condition. Extremely satisfied with order.
M
Rating: 5 out of 5
Perfect figurines and historically accurate. Courteous and timely service. I will definitely continue to shop at 1001hobbies.
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P
Rating: 5 out of 5
Order delivered quickly
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P
Rating: 1 out of 5
No, I stick to my first impression. I received an order 1 year after paying. If I hadn't left a negative review, I probably would never have received it. And I made almost a hundred calls, sent emails. I had to mistakenly place a second order for the first one to be sent to me. And, of course, no apologies, no commercial gesture.
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Response from 1001hobbies
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R
Rating: 5 out of 5
Perfect, order received on time.
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T
Rating: 4 out of 5
Order compliant and arrived in perfect condition within reasonable time
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Response from 1001hobbies
Hello Tristan,
We sincerely thank you for your positive feedback and for taking the time to share your experience with us. We are delighted to hear that your order arrived in perfect condition and within satisfactory timeframes. Your satisfaction is our priority, and we hope to see you again soon on 1001hobbies.
Best regards,
The 1001hobbies team
We sincerely thank you for your positive feedback and for taking the time to share your experience with us. We are delighted to hear that your order arrived in perfect condition and within satisfactory timeframes. Your satisfaction is our priority, and we hope to see you again soon on 1001hobbies.
Best regards,
The 1001hobbies team
M
Rating: 5 out of 5
Despite a small error during the sending, the support service was super responsive and very friendly.
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S
Rating: 3 out of 5
The product is very good but delivery times were not respected and without warning
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Response from 1001hobbies
Hello Stephanie, we thank you for your feedback and are delighted to learn that the product satisfies you. We are sincerely sorry for the missed delivery deadlines and the lack of communication on this matter. Your feedback is valuable and we are actively working to improve our service to avoid this kind of inconvenience in the future.
A
Rating: 5 out of 5
I am very satisfied.
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I
Rating: 5 out of 5
Perfect
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E
Rating: 4 out of 5
timely and precise delivery
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M
Rating: 5 out of 5
Order as described, delivered very promptly. Would recommend!
P
Rating: 5 out of 5
Incredible
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A
Rating: 1 out of 5
Did not receive the right products and did not receive a reply to my email
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Response from 1001hobbies
Hello Anne,
We are sorry to learn that you did not receive the right products and that you did not get a response to your email. Your satisfact
We are sorry to learn that you did not receive the right products and that you did not get a response to your email. Your satisfact
U
Rating: 5 out of 5
Super product. Very fast delivery. Everything is great.
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D
Rating: 5 out of 5
It's good!
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C
Rating: 3 out of 5
Very long delivery times, poor communication from the seller (partial delivery without specifying the goods sent, nor the deadlines for the remaining items). Reference error (previous order)... a very expensive seller, whose timeliness and quality of service are not justified. It's a shame, but it looks like France.
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R
Rating: 5 out of 5
He sent me perfectly to my house and very well taken care of =)
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H
Rating: 4 out of 5
Had to wait a bit long but everything else was okay
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L
Rating: 5 out of 5
They were very good at getting my order picked and shipped
D
Rating: 4 out of 5
First of all, contrary to what I had read, this company is not a scam. I had placed a large order and everything was delivered. The only problem is that they are restructuring and response times are longer due to a telephone standard being completely reorganized. But if you contact by email, you get responses and proper follow-up. They exchanged a box for me that the producer was taking an infinite time to provide. I give 4 stars for the absent telephone standard for now.
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Response from 1001hobbies
Hello Didier,
Thank you very much for your review and constructive comments. We are delighted to learn that your order was successfully delivered and that you appreciated our follow-up by email. We understand that response times can be frustrating during this restructuring period, and we are actively working to improve our telephone service. Your feedback is valuable and helps us to improve.
We hope to see you again soon at 1001hobbies!
Best regards,
The 1001hobbies team
Thank you very much for your review and constructive comments. We are delighted to learn that your order was successfully delivered and that you appreciated our follow-up by email. We understand that response times can be frustrating during this restructuring period, and we are actively working to improve our telephone service. Your feedback is valuable and helps us to improve.
We hope to see you again soon at 1001hobbies!
Best regards,
The 1001hobbies team
E
Rating: 5 out of 5
Doing what they promise
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L
Rating: 4 out of 5
Package shipped quickly, correct price. However, I bought paint (4 Humbrol oil and 1 Humbrol water it seems.) And the last one was slightly dry. Otherwise, nothing to complain about (4.5/5) I would say.
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Response from 1001hobbies
We sincerely thank you
S
Rating: 4 out of 5
Almost everything was ok. Except for the fact that an entire month elapsed between asking and receiving
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A
Rating: 5 out of 5
Excellent service, very happy with my purchase.
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M
Rating: 1 out of 5
Missing items upon receipt of the order. No response from customer service following my complaint made 2 weeks ago
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Response from 1001hobbies
Hello, We sincerely apologize for the missing items upon receipt of your order as well as for the lack of response following your complaint. This malfunction does not reflect the quality of service we wish to offer our customers. Your request should have been processed more quickly and we apologize for this delay. Could you please contact us again specifying your order number so that we can rectify the situation as soon as possible? We thank you for your feedback and remain at your disposal to resolve this issue. Best regards, 1001hobbies
M
Rating: 1 out of 5
delivery times too long and not respected I will not order from you again. Lack of seriousness and late response to my request.
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Response from 1001hobbies
Hello, We are sincerely sorry for the missing items upon receiving your order as well as for the lack of response following your complaint. This malfunction does not reflect the quality of service we wish to offer our customers. Your request should have been handled more quickly and we apologize for this delay. Could you please contact us again specifying your order number so that we can regularize the situation as soon as possible? We thank you for your feedback and remain at your disposal to resolve this issue. Best regards, 1001hobbies
A
Rating: 4 out of 5
Package shipped on time and arrived regularly.
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E
Rating: 5 out of 5
Great fast and problem-free transaction.
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B
Rating: 5 out of 5
Very satisfied with the site and my purchase
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S
Rating: 1 out of 5
Not clearly indicated that they are French, sending French-language articles that are nowhere to be traced and then making it difficult about returns.
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Response from 1001hobbies
Good afternoon Arne,
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. We strive to provide clear information about our products and services. Your comments are valuable to us, and we will use them to improve our communication. If you have further questions or comments, we are happy to assist you.
Best regards,
The 1001hobbies Team
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. We strive to provide clear information about our products and services. Your comments are valuable to us, and we will use them to improve our communication. If you have further questions or comments, we are happy to assist you.
Best regards,
The 1001hobbies Team
J
Rating: 5 out of 5
Very fast delivery and model at a good price. I will continue visiting your website waiting to see some new model that I like.
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A
Rating: 5 out of 5
Everything is always perfect.
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F
Rating: 5 out of 5
a pre-order for Saint Seiya blockees that went very well.
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J
Rating: 5 out of 5
Very serious and solvent company with the countless model makers who enjoy their products. We are in very good hands!! Thank you, 1001
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M
Rating: 5 out of 5
Very satisfied. I will recommend without delay. Thank you and compliments.
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