Customer reviews of 1001hobbies

Since my order went through a French bank number, I did check 4 times to make sure it was the right one. Home delivery was first supposed to be during next Thursday. Quite unexpectedly, this became Saturday morning already! The contents of the box - I am also very satisfied with that.

Quick response. Good clientele. Thanks for the service. Mvg. Ruben

Perfect, nothing to complain about, top service

Neatly delivered

OK GOOD PERFORMANCE

very nice model and good functionality and well realized

Well taken care of, good guidance and handling

Excellent

Impeccable goods, accurately packaged, only the shipping could be a little faster!

Very nice goodies! Fast delivery. Absolutely great! I will definitely be ordering from them again.

Appreciate the service and stock:)

Hello, Deadlines met, but you have to remove the label stuck on the pot, when it does not tear off, to get the number of the pot. When you order 3 Tamiya X1 pots and 3 X18 pots, you need a lot of patience...

Delivery a little long, products in conformity, serious site qualitative products

Order June 1. Delivery June 29. That's just ridiculously long. Everything else is fine.

More than 6 weeks! Much too long! One more effort, thank you.

The order was perfect, well packaged, I had to wait because it was a pre-order, but it arrived earlier than estimated once it was shipped.

Nickel pro

Nickel

The company is very good at customer service

Good

Nothing to say about this order. But for others, delivery times are too long.

Bit slow in getting to me

I don't know how or why my order was delayed, but I can testify that between the time I placed my order and its dispatch a fortnight later, I received two emails at regular intervals informing me that the site was doing its utmost to reduce the delay. This was probably due to an item being temporarily restocked between the time my order was placed and the time it was picked up by the warehouse staff. The parcel was well prepared and the cardboard boxes inside were in good condition. However, on the general level of the site, I would like clearer information on the paint references to be purchased in anticipation of the models ordered. I thought I saw that there was a service where the site team chose an assortment of paints to suit its own order, but it didn't seem very clear in its wording. Apart from that, browsing the site is pleasant. Perhaps I could add more search fields, such as the countries of origin of certain materials, which I found lacking in some of my searches. But overall I'm quite satisfied with your services and I'm thinking of placing another order, this time with more paint materials (brushes and colors).

fast service and especially fast shipping in Canada

A product was missing in the previous mailing. It was sent to me fairly expeditiously with no additional shipping charges

Perfect

I don't have an opinion!

How do I access my customer account?

Less well executed than their Japanese counterparts from the same brand.

Really amazing quality and shipping was fast, they had to pre order the item but everything was pretty fast. I just had to wait like a week after order to get the item shipped, and when they shipped it it came in like 2 days. Really fast, I highly recommend them️

Excellent five star plus service, and product fine.

The truth is that I had a small inconvenience but otherwise everything was fine, very satisfied.

Very long delivery times

Great quality and very unique military figures with great service.

Very good, impeccable service, careful and attentive. I recommend it!

Nothing delivered yet.The order was May 10.The delivery has been on the way since May 22.Reply to my message about it sometimes taking longer.Haven't had a reply to my last message yet.Calling is often in vain.I know that because of a pre order I'm still waiting for.I'm really sorry I ordered here.
So bad contact and so long in transit I do not even know if it arrives. I think the good resencies are deceitful when I came with difficulty to the bad I was shocked and I find it shameful that they do nothing about it. It's not that the delivery is cheap or something just more expensive than most. For me not understandable that a company does nothing about it. 1 star is 1 too many

Pre-ordered item, so I had to wait quite a while, but that was the deal. As soon as I got the e-mail saying that the parcel had left the warehouse, it didn't take me long to receive it. I thought I'd have to pay customs fees, but I didn't, so thank you very much!

All good, only the shipping could be faster.

Very functional site High level of overall service I highly recommend it

Hard to find product was only available here. Product is good quality and exactly as advertised. Shipping process was long and provided no useful tracking, but I was expecting that and the product arrived in good condition.