Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 314 published reviews
5 25,4k 63% 4 6 444 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 3, 4 and 5 stars

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Comprador Verificado
Rating: 5 out of 5
following a purchase from 22/05/2023
Everything very correct. 100% satisfied.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/05/2023
A little long for shipping, but warned
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 21/05/2023
No problem , fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2023
Intuitive navigation. And many products in stock
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 22/05/2023
I had chosen the model 1.18 before I started searching, when I saw the Citroën ds I ordered it what do I get a model 1.43.for € 56.am not happy with it.gr
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2023
Always professional, hats off to you
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 31/05/2023
super
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 09/05/2023
serious company
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2023
Excellent service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2023
Excellent service.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 28/04/2023
Excellent product and delivery!
Will continue to buy from them.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2023
Coli delivered very quickly for Father's Day. For the rest, no feedback yet on the contents.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 01/06/2023
Very good service! Fast and correct. Top just!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2023
Perfect!!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/06/2023
First purchase on the site, and for a birthday present no less! The delivery time was 48 hours, and I was delivered in over a week... however, the parcel arrived in very good condition! As for the price, you can find the same models from the same suppliers cheaper in supermarkets at JouéClub for example, but you have to make a margin somewhere. In the end, I recommend this site if you like the world of models! It's worth at least a 4-star rating!
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 23/05/2023
I was happy with the order. It took a little while until everything was together, but that happens.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 14/06/2023
Found my product quickly on the site and the order and delivery went smoothly.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 12/06/2023
The delivery was fast and the parts and box were in good shape.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2023
Very well, one item of my order was out of stock and could be replaced by two other items at a slightly higher total price, but 1001 hobbies didn't offer me the difference. Thank you very much
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/05/2023
Thank you very much.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 15/04/2023
Amazing service, easy to use site, easy international delivery, and the products were very safely packed! Great work team!
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 02/05/2023
honest prices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2023
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/05/2023
Nickel
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 24/05/2023
5 stars for price, product quality and service. Always happy to return!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/05/2023
I can't get sales on the phone. I've chosen a product where the site is supposed to provide the colors adapted to the theme of the model. You should know that this does not mean that 1001 Hobbies' colors are among those recommended by the manufacturer... I regret my purchase.
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Response from 1001hobbies
Hello, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We're sorry if you haven't been able to reach us: our teams are available by telephone from Monday to Friday, from 10am to 1pm and from 2pm to 6pm. You can also send us an e-mail at [email protected]. If you still can't find the solution you're looking for, don't hesitate to call us back. We wish you an excellent day. 1001hobbies customer service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 07/06/2023
Products came relatively quickly and were well packed.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 24/05/2023
Everything was perfect.
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 09/05/2023
Totally bad. The employee doesn't speak Dutch and I still don't have the puzzle. And there is no trach and tracé and I haven't got my money back either. In short do not order anything
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Response from 1001hobbies
Hello, thank you for your message. We are sorry about the situation. Right now our team is limited to providing after-sales service in Dutch via phone, but we should have no problem communicating via email. I see that your order cannot be tracked, which unfortunately means that delivery may take a month. If you still haven't received the product to date, please send us an email at [email protected] and we will find a solution. Thank you and have a great day.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/05/2023
Equipment not up to scratch
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 12/06/2023
Large selection. Interesting prices. Prompt and correct delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2023
Simple site, not too complicated
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 27/05/2023
Fine handling of the last order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2023
Ras
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2023
order received in perfect condition and on time . A company to be recommended for its reliability. SIMON
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Response from 1001hobbies
Hello and thank you for your message! I see that you've included your first name in your comment and it's best not to mention it so that it can appear. Feel free to delete it! Thank you very much and see you soon at 1001Hobbies!
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 29/05/2023
Excellent and fun kit !
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2023
Fast and efficient. Unbeatable prices.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 30/04/2023
Good selection of items and quality. Only the shipping information and delivery date could be a bit better written out, but the support helped me out a lot.
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 08/06/2023
Very bad experience I paid for the fast shipping that was supposed to arrive within two days because I needed it urgently while the package arrived after 5 days and now I can't use it, so the purchase turned out to be useless.
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Response from 1001hobbies
Hello, thank you for your important message. We are terribly sorry about this situation. I see that the deadline was missed. As compensation, may I offer you a 10 euro voucher with code COMSAV10 on your next order as an apology. Have a nice day!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2023
Very good seller, item corresponds to the description, fast and efficient shipping.
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