Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 316 published reviews
5 25,4k 63% 4 6 444 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/01/2023
Nothing to say...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2023
Ras a quand les nouveaute 1/72 Cordialement
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 17/01/2023
Everything went very well!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2023
no problem...
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 12/01/2023
I have to admit that once I explained the problem, they solved it in very few days (exactly 4 days). I also want to emphasize that although they take a long time to ship, the shipments arrive very well protected.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 10/01/2023
everything was right!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/01/2023
Impec
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2023
Easy navigation, good delivery times
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 19/01/2023
Good service and fast delivery. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2023
Fast service. Product as expected
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 28/12/2022
Perfect delivery and material arrived on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/12/2022
From order to delivery, impeccable follow-up, parcel arrived at destination in very good condition. I will come back to you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/01/2023
Package conforms to order and delivered on time
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 17/01/2023
EXCELLENT SERVICE AND FOLLOW-UP ON THE SHIPMENT OF THE PURCHASED PRODUCT
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2023
The first time I ordered on this site I was surprised by the speed of delivery time top nothing to say to stay at this level
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2023
fast efficient
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 21/01/2023
Fast and very satisfied with their service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2022
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/12/2022
Superb figurine impeccable delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/01/2023
GOOD, NOTHING TO SAY
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/01/2023
I haven't used it yet!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2023
Fast and careful delivery. Item available immediately. Very good service and order tracking. I recommend this site
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 22/01/2023
Perfect! Very fast, very precise.thanks a lot!
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 30/12/2022
perfect, both parts and assembly instructions
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2023
Perfect
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 14/01/2023
1234
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 04/01/2023
Through no fault of your own the material arrived late. I would like to point out that in any case in my opinion you are a very serious company
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 12/12/2022
Very bad, I already sent them the message indicating that I had not received one of the items and I asked them to proceed to redeem it for a voucher as they had done with two items that finally could not servire either. I copy you the forwarded in which contains the reference of the missing item and that as of today I no longer need.Good morning, I just received the package and in it I am missing: Avro Lancaster Dambuster B. III (exterior) (designed to be farming with Airfix kits) Part number : MXSM72205. Quantity : 1, 19,69 €, Total : 19,69 € I have seen that if I have redeemed a voucher for the items Reference : QB72467 and Reference : AMMO-1011. I would be grateful if you could proceed in the same way with the item that you have not sent me.Regards, TolO Corró.
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Response from 1001hobbies
Hi, thank you for your message, which is very important to us as part of our continuous efforts to improve our services. I have just informed customer service to give you a voucher instead of the missing model. I am very sorry for this situation and wish you a good day.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/01/2023
Complaints well taken into account, completely satisfied with the fast and careful delivery.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 28/12/2022
1001 Hobbies had the items in stock which I needed. Once the items were shipped, the delivery time was very quick since the items were being shipped from overseas.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 03/01/2023
I still think that this is a very professional company with an impeccable management. It is very commendable that they continue to work with Ukrainian companies despite the war and that I can enjoy models made in Kiev itself!
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Verified Buyer
Rating: 4 out of 5
following a purchase from 16/01/2023
Reasonable price. One of the only suppliers of the item I wanted. Good communication. Regular updates on shipping.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/01/2023
Fast, efficient and well-protected parcel. Would recommend.
1 star less because there is a mistake in the article. I had ordered brown model paint, but received gold.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/12/2022
nothing to report on the site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2023
Not happy with the delivery costs. 30 euros em France 38 fr.s em Switzerland too expensive doudou
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 05/12/2022
prrecise, punctual, excellent packaging
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 04/01/2023
Everything is fine. Fast service. Good product quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2023
order received product quality low
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 08/01/2023
order never arrived and not even refunded
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Response from 1001hobbies
Hello, thank you for your message. We are very sorry for the situation. With the low-cost delivery method and no tracking, unfortunately the package may take up to a month to arrive. Can you email us at [email protected] at the end of next week if the package has not arrived yet? We will then send you a new one.
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 23/12/2022
I received the whole thing but in the assembly box of the model airplane I found the decals partly compromised i.e. they were used and then put back in the plastic package maybe it is not up to you but I think it is detrimental to your image
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