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K
Rating: 5 out of 5
Very good service
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 274 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 1, 3, 4 and 5 stars
Reset filtersJ
Rating: 5 out of 5
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M
Rating: 5 out of 5
Product in perfect condition, fast shipping. Highly recommend.
P
Rating: 1 out of 5
Delivery time far too long
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Response from 1001hobbies
Hello Philippe,
Thank you for your feedback. We understand your concern regarding the delivery time and are sorry for this wait. We are constantly working to improve our services and appreciate your patience. Please feel free to contact us for any further information.
Best regards,
The 1001hobbies team
Thank you for your feedback. We understand your concern regarding the delivery time and are sorry for this wait. We are constantly working to improve our services and appreciate your patience. Please feel free to contact us for any further information.
Best regards,
The 1001hobbies team
G
Rating: 5 out of 5
Was able to get some very hard to find paint. Thank you
Response from 1001hobbies
Dear Greg,
Thank you for your wonderful feedback! We're thrilled to hear that you found the hard-to-find paint you were looking for. We appreciate your support and look forward to serving you again soon!
Best regards,
The 1001hobbies Team
Thank you for your wonderful feedback! We're thrilled to hear that you found the hard-to-find paint you were looking for. We appreciate your support and look forward to serving you again soon!
Best regards,
The 1001hobbies Team
J
Rating: 5 out of 5
-
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D
Rating: 5 out of 5
Perfect Thank you
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G
Rating: 5 out of 5
Very good transaction
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G
Rating: 1 out of 5
The order took more than 7 days from the expected date because they didn't have stock but when buying it was not notified. I paid for faster shipping and it arrived super late
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Response from 1001hobbies
Hello Gerard,
We sincerely regret the experience you had with your order. We appreciate your feedback, which helps us improve our service. The lack of stock is an inconvenience we work to minimize and we will ensure that this information is clearer in the future. Your satisfaction is our priority.
We sincerely regret the experience you had with your order. We appreciate your feedback, which helps us improve our service. The lack of stock is an inconvenience we work to minimize and we will ensure that this information is clearer in the future. Your satisfaction is our priority.
D
Rating: 5 out of 5
Everything to satisfaction
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P
Rating: 5 out of 5
Very good.
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M
Rating: 5 out of 5
Perfect product
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J
Rating: 5 out of 5
Everything perfect!!!!
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J
Rating: 5 out of 5
Order was processed and shipped in a timely manner.
V
Rating: 5 out of 5
Satisfied with the purchase
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A
Rating: 5 out of 5
address not easy to find but very good welcome and with friendliness. Alain
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N
Rating: 5 out of 5
Just what I was after!
S
Rating: 1 out of 5
The item arrived with a broken piece. After claiming 3 times and 6 days later, I still have not received any response. I had to claim the money through the bank.
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Response from 1001hobbies
Hello Santiago,
We sincerely regret the inconveniences you have experienced with your order. Your satisfaction is our priority and we are committed to resolving these types of situations as quickly as possible. We appreciate your patience and assure you that we will work to improve our service. Please do not hesitate to contact us directly to prioritize your case.
Sincerely,
The 1001hobbies team
We sincerely regret the inconveniences you have experienced with your order. Your satisfaction is our priority and we are committed to resolving these types of situations as quickly as possible. We appreciate your patience and assure you that we will work to improve our service. Please do not hesitate to contact us directly to prioritize your case.
Sincerely,
The 1001hobbies team
J
Rating: 5 out of 5
First and delivered quickly
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J
Rating: 5 out of 5
Very satisfied with the handling of my order and the shipping. Very serious site
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F
Rating: 5 out of 5
Excellent... Great site Very good contact
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M
Rating: 5 out of 5
Article in accordance with the description. I recommend. Thank you very much.
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R
Rating: 5 out of 5
Very favorable
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N
Rating: 5 out of 5
Had pre-order for Blokees product which was difficult to find in UK. It was dispatched ahead of the expected schedule and arrived in excellent condition.Happy to use 1001hobbies again.
Response from 1001hobbies
Dear Nigel,
Thank you for your wonderful feedback! We are delighted to hear that your pre-order experience with 1001hobbies exceeded your expectations and that your order arrived in excellent condition. We look forward to serving you again in the future!
Best regards,
The 1001hobbies Team
Thank you for your wonderful feedback! We are delighted to hear that your pre-order experience with 1001hobbies exceeded your expectations and that your order arrived in excellent condition. We look forward to serving you again in the future!
Best regards,
The 1001hobbies Team
D
Rating: 5 out of 5
Delivery was fast and great
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M
Rating: 5 out of 5
Very good
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R
Rating: 5 out of 5
Great service and quick shipping. Exactly what I ordered.
D
Rating: 4 out of 5
Everything was neatly packed in the package, just not on the proposed delivery date, 1 week later. But with that offer and prices, that is not a problem at all.
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R
Rating: 5 out of 5
Highest recommendation possible.
P
Rating: 1 out of 5
Offers certain items that they do not have in stock... 1 month wait. I will return to my usual store, sincere about its available items...
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Response from 1001hobbies
Hello Philippe,
Thank you for your feedback. We are sorry to hear that you encountered availability issues. Your experience is important to us and we are constantly working to improve our service. We hope to have the opportunity to fully satisfy you in the future.
Best regards,
The 1001hobbies team
Thank you for your feedback. We are sorry to hear that you encountered availability issues. Your experience is important to us and we are constantly working to improve our service. We hope to have the opportunity to fully satisfy you in the future.
Best regards,
The 1001hobbies team
M
Rating: 5 out of 5
Top
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D
Rating: 3 out of 5
Too long delays
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D
Rating: 5 out of 5
Good
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A
Rating: 1 out of 5
Personally, it was not a great experience. The ordered product marked as available, after almost two months it turns out that it was not and that they had only ordered it for me. After more time, it turns out that it was no longer available, but no one informed me and I found out when I asked for information. Changed the product version to a lower and more expensive one ready to ship and after 3 weeks of calm, I wrote and discovered that this was also not available. I trusted and waited, until arrival and finally shipping. Paid for double packaging, it arrived in the original brown box full of labels and holes. Fortunately, at least the box inside was intact, but I don't think I will choose this seller again.
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Response from 1001hobbies
Good morning Andrea,
Thank you for your feedback and we sincerely apologize for the negative experience you had. We are committed to improving and ensuring a more efficient service. Your satisfaction is important to us and we appreciate your patience. If you would like to discuss further, we are at your disposal.
Best regards,
The 1001hobbies team
Thank you for your feedback and we sincerely apologize for the negative experience you had. We are committed to improving and ensuring a more efficient service. Your satisfaction is important to us and we appreciate your patience. If you would like to discuss further, we are at your disposal.
Best regards,
The 1001hobbies team
F
Rating: 5 out of 5
Fast shipping
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G
Rating: 5 out of 5
Excellent, you have gained a customer
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G
Rating: 5 out of 5
Sometimes long delay
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G
Rating: 5 out of 5
no problem everything was perfect
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M
Rating: 5 out of 5
Very convenient product, fast shipping. Perfect
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A
Rating: 5 out of 5
Very professional company with an impressive catalog and a very comprehensive shipping service.
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