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C
Rating: 5 out of 5
Perfect
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 316 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 3, 4 and 5 stars
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Rating: 5 out of 5
Very clear and precise website, lots of choices. My order was delivered quickly and carefully. All in all, a very professional service for enthusiasts!
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A
Rating: 3 out of 5
I took advantage of Black Friday to make these purchases. It's one of the rare occasions when you can get good prices on certain products, but generally speaking it's the least interesting offer on the market. I also wanted to buy a Dumas boat with an internal combustion engine, but the explanations concerning the technical specifications were insufficient or even non-existent for this product, so I preferred to postpone my purchase and look at the competition from across the Rhine.
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A
Rating: 4 out of 5
I've been a customer for a few years now, and I've noticed that the delivery time is shorter than usual - great! On the other hand, the condition of the parcel, with the box all dented, gave me a few cold sweats when I picked it up at the post office. Happy holidays to the whole team!
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A
Rating: 5 out of 5
Perfect delivery for the product ordered
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G
Rating: 5 out of 5
The package was delivered neatly and quickly
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
A
Rating: 4 out of 5
Shipping time a bit long, but nothing serious
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A
Rating: 5 out of 5
Order delivered on Friday instead of Monday (5 days later at Point Relay)
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A
Rating: 5 out of 5
Seriousness, professionalism and top-notch soap.
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A
Rating: 3 out of 5
I give 3 stars only for the customer service which is very reactive, attentive and does its best to find solutions. On the other hand, 15 days to receive my parcel, and yet specified in stock at the time of my order. Moreover, given the price, it is not normal at all that the parcel (cardboard where the model is) is badly packed and thus cardboard damaged! that does not look good to offer. For the model and painting that I received, I hope that all is in conformity because I do not know anything about it.
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Rating: 4 out of 5
Although it took a while to arrive, they finally brought the package. I think they would have to fix the Correos issue because whenever I buy something, they always send me a message because the customs costs have not been paid. In spite of that, in the end, it arrives.
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C
Rating: 5 out of 5
Fast delivery, well-packed products
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A
Rating: 4 out of 5
Fast shipping time and conformity of the products with the pictures on the site. Recommended.
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
A
Rating: 5 out of 5
Courier shipment a few days after purchase, delivered the next day. Lots of products and great prices!
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
V
Rating: 3 out of 5
Delivery time was acceptable considering where it was shipped from. However, communication was pathetic!! It took three emails to finally get a response from someone in France in broken English with a tracking number and how it was being delivered. Tracking was still a problem. I also tried calling the two U.S. phone numbers during normal business hours leaving a detailed message and return phone number. No one ever called. I would give customer service a rating of 0 out of 10. Otherwise, the item did arrive in good condition via USPS.
A
Rating: 5 out of 5
Compliant product
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A
Rating: 5 out of 5
Very good product
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V
Rating: 5 out of 5
A wrong delivery was promptly taken back and refunded at my own expense, the 2nd delivery came very quickly. I am satisfied!
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
A
Rating: 5 out of 5
Order received as I expected. Fast and well packed.
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V
Rating: 5 out of 5
les produits sont que j'avais commandé sont intact
A
Rating: 5 out of 5
No problem, fast and efficient
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A
Rating: 5 out of 5
very good product corresponds to my request
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A
Rating: 3 out of 5
the item received is good but there were problems with the shipping address
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A
Rating: 5 out of 5
no problem, deadline met
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A
Rating: 3 out of 5
Disappointed, almost 10 days to receive my package at 9.90€ postage, it's expensive, especially since there was only one item to prepare. The box was badly taped, the label was coming off, the letter carrier told me I was lucky that my parcel had arrived safely!
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G
Rating: 1 out of 5
I bought a fragile collectors item. This was shipped in an envelope while I paid enough for decent shipping... As a result, the product was damaged!
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Response from 1001hobbies
Hello, thank you for your message, your feedback is very important to us. We are sorry for this problem beyond our control. Could you please send us an email with pictures to [email protected]? In any case, we will forward the information to our warehouse. Thank you and have a great day.
A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
a beautiful model also good quality I'm happy thank you to you
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A
Rating: 5 out of 5
Perfect brand new impeccable kits in full compliance with 1001 hobbies website
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A
Rating: 5 out of 5
satisfied
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V
Rating: 5 out of 5
Very fast delivery! Everything top, gladly again!
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
C
Rating: 5 out of 5
Very good, they answer all the doubts.
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A
Rating: 5 out of 5
Very clear site, good product info, good navigation and then very good tracking for delivery. Perfect. Would recommend.
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V
Rating: 5 out of 5
Fast and problem-free. Top product.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
A
Rating: 5 out of 5
Logical explanation of deadlines and regular messages on progress
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A
Rating: 4 out of 5
bonjour, la commande répond a mon attente, ce kit me rappelle mes début dans le modélisme ,par contre je le modifie en moteur brusless
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
as always, great delivery and products
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G
Rating: 4 out of 5
I am satisfied with the website.
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
G
Rating: 5 out of 5
Delivered just in time
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.