Customer reviews of 1001hobbies

No problem with my order

Good morning. I have already sent two emails, one on January 23 at 5:15 PM and another on January 28 at 8:24 PM ([email protected] and [email protected]), to inform you that I only received 3 of the 4 kits I ordered. The missing kit is the "I Love Kit Ilov63502", a fully flexible M19 transporter. I do not understand how a company like yours could make the mistake of not checking the contents of the package. The box sent is too small to contain the four kits I ordered, as shown in the attached photos. And the box includes a document from your side identifying the 4 kits. This is absurd. I am an important customer of large European companies such as MN Modelar, MBK, and Opusmodels; Maquette Char Promo, Mig Jummenez, Ak, Model Plastic World, Plastmodel, Éxito, Super Hobby, among others, and I have never had such an experience as yours. I would like to know if you will send me the missing kit or if I will receive a refund.

Well organized, but couriers are a bit slow with the timing, even though the transport is paid for

Well received, but this time not very fast ...

Everything went very well

1001 perfect hobbies However, I did not pick up my Chronopost package, catastrophic as usual

always satisfied. I have been a customer for several years.

I review all the emails addressed to another person since the order was placed and throughout all the steps until delivery! Impossible to reach you by phone, I must necessarily open a ticket but for that I also need to create an account! A crazy story! All because our phone numbers are similar... and yes, as a result, I know everything about this gentleman..... hello GDPR 🤦‍♂️

Very good product thank you

Marked products in stock that are not. No communication

Satisfied with the items from the site, easy ordering, quick payment, and fast delivery. I will order again.

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A great deal, fast delivery, perfect, thank you!

Ordered Saturday afternoon, received Wednesday in good condition. Immediate confirmation of the order by email and perfect transport tracking. Keep it up, it's perfect.

wrong item, still have not received the ordered item

product faithful to the description, arrived on time.

Everything is correct, thank you

Good

Speed and good packaging. Thank you.

I have never received the package nor a response; I feel scammed. The purchase was made before Christmas. I have sent numerous emails and have not received a reply. I am considering taking legal action for fraud. It is outrageous; I paid for the product and shipping.

I am very happy with your service and communication

Great prices and fast shipping, well done packaging, great shopping experience

Hello Very happy as always. I recommend this store. Excellent service.

Good product, good service

Hello. I am very satisfied with your services

Quick response, delivery on time and place. Clear explanations in case of delivery delay

Everything was fine, except for the confusing delivery date display.

Top delivery, product as described

In accordance with my order, thank you very much

Very satisfied. I purchased a product on order with full knowledge. The website tracking indicated the different stages (order with the supplier, estimated arrival at the seller, shipping, etc.)

Fast order and receipt

The package never arrived, it was shipped to Paris, when I was expecting it in Rome, Italy, and despite my reports, I received no assistance from anyone, losing the package forever and without a refund. TERRIBLE!

Fast shipping, competitive prices, perfect

The article arrived in perfect condition and complete. But be careful, because although it says there is stock, it is not real. It took almost 20 days to arrive, and I discovered that they had to wait to receive it from the factory. Other than that, everything is fine. The website has everything.

After waiting more than a month and a ton of emails, the order arrived. The page did not specify that it was unavailable. I'm sorry, I do not recommend it.

very good

Good.

Satisfied .. unfortunately only very long delivery time...

Never been disappointed.

very good.