Customer reviews of 1001hobbies

Because, products on sale on your site, while you do not have them in stock. I placed an order on 18/12/2021. And you told me to wait for your supplier to deliver the product. Which apparently was itself out of stock. This is unacceptable. I want my parcel delivered this week. Or my money back. CDLT

I can't give an opinion yet because I still haven't received the product.

Highly recommended, also very helpful and competent in case of problems.

hello, nothing to say about 1001 hobbies but about the carrier, the parcel was complete with several broken parts. these were thrown loose in the box, finally disappointed by this first shipment.

Very dissatisfied with this site. I did not receive my order. The private parcel company said that I was absent on the day of delivery, which was totally untrue, especially as this is a medical practice with a secretary. Since then, the delivery service has sent the parcel back to 1001 hobbies and tells me that there's nothing more they can do. And no news from 1001 hobbies despite my emails. They are impossible to reach. And of course I've had no refund either.

Fast delivery and item as described, I recommend

Found the site difficult to navigate, once I had located an item , I found it difficult to find again. The description of a lot of items is too breif , hence me paying the price for a kit wich I assumed would be cast alloy pieces but it turng out to be cheap plastic(?) bits . Once order placed I found out it was coming from France which took about 2 weeks but was kept informed (even received a email few days after I had got it to say it was still on its way) .
When it arrived ,I thought it must be a empty box ,it was so light. I opened the very well made box to find a few plastic bags containing the parts which mostly looked very delicate . This turned out to be true as the were also very brittle and broke very easy. I proceeded using the broken parts as best I could but when a major part broke in two ,enough was enough and the whole lot went in the bin - a expensine mistake.I feel this company wants to improve its quality control and stop selling kits such as this(Fordson Tractor Big) for a rediculous high price .

Order received on time, well done to the 1001 hobbies team!

Goods marked as available while they don't have it in stock instead, very long delivery time, as of December 27 I still don't receive my order and I don't know what happened to it! I will never buy from them again!

Ordering was simple and easy, payment was simple and easy, that's it. I ordered on 13.12., no delivery has arrived to date, no response to emails. A pity really, I was actually quite convinced.

good as usual thanks

well

after 20 messages of double payment for an order of which I got only 1 refund I gave up and just accepted my loss of 250 euros

Comprehensive range, fast, reliable delivery

Very satisfactory purchasing experience. Good communication at every stage, thank you.

I put 3 stars because shipping costs are high otherwise good site

Hello, the airflow valve is a bit expensive, but it allowed me to build myself a nice little installation with a PS259 gunze, which I would have bought on your site if I had found it .

Always well served

Betyder good.

Was great to do business with!

It allowed me to place an order for an item you never actually had in stock. It took over a month with me finding ways to message the company about my missing order, until I received notice it was out of stock. I had already put a dispute in with my credit card company, letting them know I had not heard from the company nor received any response from them. The credit card refunded me my funds and I immediately ordered somewhere else and received that item less then a week later.

Nice company to do business with . Very easy to use web site . Orders sent out quickly and they give you proper tracking . Fast delivery

I haven't received my order and I haven't received my refund, so I'm going to take legal action against you.

Meets my expectations

They were perfect

The customer service is terrible. I ordered something that never shipped, and I emailed them after weeks of waiting only to find out that the item is permanently out of stock. I asked for a refund, and they never gave me one. I had to file a claim with PayPal to finally get my money back. It was a horrible shopping experience, and I'm very unhappy.

Fast shipping, good goods

This is a good company with good people working hard to keep customers happy

Perfect in every way. Just the browser and filters need to be reworked on the site.

Good choice of items and good customer service.

Hello, for my case, I would have just liked after the payment of my order to have infos ( your order is in preparation / waiting / is shipped / out of stock.. etc ) but the, no news... I would not put notes or to emit a negative opinion. I'll be patient. Yours faithfully

It has a wide assortment of models and equipment, the costs are acceptable and there are occasionally vast bargains. The 'only drawback is the delivery time for a modeler like me, but I can say that it is one of the most serious and well-stocked. Thank you

Fast delivery, very satisfied

Ordered in-stock items and shipped immediately, but received free express shipping following my complaint and saved for Christmas. Impeccable customer service. Thank you 1001hobbies!

I ordered 2 items on December 11th, one advertised for delivery in 7/8 days and the other in 10/11 days, taking into account supply and delivery times. Still received nothing on January 10. Payment collected immediately on order. One item has been back in stock for 15 days and has still not been sent to me. My e-mails, containing precise questions, are answered only partially and very inadequately. VERY DISSATISFIED.

Ultra sympa ::) cool

Good quality and the delivery time was also ok, gladly again

Great site!

Everything is perfect: site, very very fast delivery and perfect packaging. I would recommend other products.

my order never arrived