Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 328 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 3, 4 and 5 stars

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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 21/12/2021
Everything was ok, but I was not satisfied with the delivery time. They wrote that the parcel would arrive by Christmas with express delivery. I didn't choose this shipping method, but with a bit of luck it could have made it to 24.12. That's why I ordered from you. Unfortunately, the parcel was only sent a good 1 1/2 days after the order was received and arrived on 28.12.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2021
As expected, perfect delivery, nothing to complain about, my 25 year old son is very happy, he builds models and is no longer on his laptop.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2021
Very good, sometimes you have to wait a few days depending on product availability, but everything is indicated in advance on their site, which is very up to date. Serious and professional.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/12/2021
I placed my order on 4/12 to receive it in time for Christmas, my order was late... It still arrived before Christmas (on 24/12) but unfortunately I wasn't there to collect my parcel...
On the other hand, I had almost 0 information on the whereabouts of our parcel, which I find very unfortunate and annoying.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/12/2021
Package received, gift-wrapped appropriately.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2021
Perfectly satisfied Super efficient TOP customer service Laure Daricault is an excellent consultant
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 09/12/2021
The product was fine, but did not arrive in time for Christmas Day. I was warned that there was going to be a delay and asked for confirmation if it was not going to arrive in time to buy something else..... There was no reply and it did not arrive in time.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 17/12/2021
Super fast delivery thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2021
Hello, the paints recommended by you for the model do not correspond to the model.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2021
Mysterious timer 2. Age booklet 12. Bottom right image of fastener flap (green arrows on right): the fasteners are 1.16 mm too long. Should I cut them to support them? Thanks BH
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 29/11/2021
Je cherchais un modèle spécifique à offrir à mon petit-fils, une Mustang. J'ai trouvé ce que je cherchais sans problème: explications détaillées de l'article et bon prix. L'article est arrivé rapidement et en parfait état: bravo!
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 18/12/2021
Perfect, nothing to report. Highly recommended!!!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 15/11/2021
Shipped very quickly!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 24/11/2021
Was wary as I hadnt heard of company before. But was extremely pleased with it. Good Prices, Easy to use Site, Good Delivery time. Will definatly be using them again and would happily reccomend to others.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 17/12/2021
Smooth transaction for a discontinued Futaba part which I couldn't locate in the US. Fast shipping although a shipping notification and tracking would have been nice. I was just about to open an inquiry when the order showed up in my mailbox.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2021
Delivery date announced before Christmas, parcel finally received on the 27th with one article out of the 2! Site contacted, they tell me to have alerted me by email that one of the 2 articles is out of stock, but I had nothing, the email confirming shipment indicated well the 2 articles in the parcel. In the end I was sent another parcel. Serious after-sales service, but disappointed not to have received my items for Christmas... Hoping that the models will be of good quality
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Verified Buyer
Rating: 5 out of 5
following a purchase from 22/11/2021
Loved the service, Was shipped out very quickly, and arrived at my doorstep in a very timely manner. Thank you
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Verified Buyer
Rating: 5 out of 5
following a purchase from 29/11/2021
Excellent kit and delivery was very quick.. Excellent service
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 23/11/2021
Satisfied with the service
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 17/12/2021
The package did not arrive in time for Christmas and I had to buy another gift.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 16/12/2021
Everything ok with 1001hobbies.es. But not so happy with the courier company.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 01/12/2021
Fast delivery. Beautiful webside.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/12/2021
The parcel numbered 6A22653865676 COLISSIMO never arrived in the letterbox. However, the Post Office mentioned delivery on December 28 in the letterbox...
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2021
bumpy delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2021
rass
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 30/11/2021
I am missing an order I have been sent the same order twice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2021
Very satisfied
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 27/11/2021
They should communicate the non-existence of the requested material, to give the option to cancel it and expedite the shipment of the material that they do have in stock.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 18/12/2021
Everything arrived correctly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2021
super
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2021
fast service. i recommend
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 21/12/2021
Clear site, fast shipping I am totally satisfied
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 26/11/2021
Finding products from your suppliers is too slow, as is shipping. The products for sale are great and from many brands.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2021
Serious site. Very good order tracking.
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 08/12/2021
I am missing a part of the order and no one is responding to me about it. It's been 20 days now.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 10/12/2021
prompt service, even in this busy Christmas period
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2021
reliable site, on-time delivery; reasonable prices
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/12/2021
I went to the store in Paris 11 and was told that the item I wanted could only be purchased on the site! Order placed on the site on 16/12, payment made immediately. The available product was to be received within 2 to 4 days. Payment requested a second time on 18/12. Not having received proof of the 1st payment, I paid a second time to be sure of receiving it for Christmas. As a result, my order was counted twice (article and postage) because the 1st payment had been made! I was to receive my parcel before Christmas but then the product was no longer available! I sent messages and tried to call without any reply!
Having received nothing for Christmas, I called and finally got an answer! I asked for the order to be cancelled and reimbursed! The same day, I got a message telling me that the parcel was in my box, while a message told me that the product was still being restocked!
I'm willing to be understanding, it was Christmas, you were swamped, there's Covid, delivery times are hard to meet ... I'm not satisfied with this purchase and I do not recommend buying on your site!!!!
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2021
Very responsive, good packaging and very short lead time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2021
Delivery on time. Top of the line
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