Customer reviews of 1001hobbies

4,2 /5

Based on 40 334 published reviews

5 25,4k 63% 4 6 446 16% 3 2 772 7% 2 1 728 4% 1 3 995 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 3, 4 and 5 stars

Reset filters

Verified Buyer

Published on 14/04/2021 à 16h32 following a purchase from 06/04/2021

Great price and great service.

Geverifieerde Koper

Published on 14/04/2021 à 15h55 following a purchase from 30/03/2021

Good and fast delivery no complaints

Translated reviews

Verifizierter Käufer

Published on 14/04/2021 à 15h36 following a purchase from 07/04/2021

Navugatiin is not that great.

Translated reviews

Acheteur Vérifié

Published on 14/04/2021 à 15h27 following a purchase from 02/04/2021

Arrive quickly and smoothly.

Translated reviews

Acheteur Vérifié

Published on 14/04/2021 à 15h18 following a purchase from 25/03/2021

Professionalism and responsiveness

Translated reviews

Acheteur Vérifié

Published on 14/04/2021 à 15h11 following a purchase from 01/04/2021

Received quickly and very happy with my purchase.

Translated reviews

Acheteur Vérifié

Published on 14/04/2021 à 13h48 following a purchase from 08/04/2021

Excellent service!

Translated reviews

Acheteur Vérifié

Published on 14/04/2021 à 12h31 following a purchase from 04/04/2021

I am 100% satisfied with my purchase from you.

Translated reviews

Verifizierter Käufer

Published on 14/04/2021 à 11h53 following a purchase from 25/01/2021

Very bad, I will never buy anything at this store.

Translated reviews

Response from 1001hobbies Published on 16/04/2021

Sir, I would like to thank you for your support, thank you for your comment. We would like to inform you that this product is no longer in stock in England. Due to Brexit and the health situation, the delivery time may be very long.
Thank you for your understanding Yours sincerely, Laure

Verifizierter Käufer

Published on 14/04/2021 à 11h28 following a purchase from 28/02/2021

It would be good if the scale or the sizes of the articles were listed.

Translated reviews

Response from 1001hobbies Published on 16/04/2021

Sir, I would like to thank you for your support, Thank you for your comment. We thank you for taking the time to share your dissatisfaction with us, but we are not sure if this comment deserves this notice. We remain at your disposal for any further information, Yours sincerely, Laure

Comprador Verificado

Published on 14/04/2021 à 08h09 following a purchase from 25/03/2021

They have taken a long time to send. And they repeat the messages asking for a transfer that from the first moment I already informed them of what was happening and they keep repeating it, it seems that they do not read them.

Translated reviews

Acheteur Vérifié

Published on 13/04/2021 à 20h26 following a purchase from 01/04/2021

good, corresponds to the order, delivery may be a little slow.

Translated reviews

Acheteur Vérifié

Published on 13/04/2021 à 15h43 following a purchase from 06/04/2021

arrive quickly without prblm

Translated reviews

Geverifieerde Koper

Published on 13/04/2021 à 14h34 following a purchase from 30/03/2021

Delivered what was ordered and good information on delivery times

Translated reviews

Geverifieerde Koper

Published on 13/04/2021 à 12h50 following a purchase from 06/04/2021

Clear and uncluttered. good search facility.

Translated reviews

Geverifieerde Koper

Published on 13/04/2021 à 12h38 following a purchase from 02/04/2021

Everything went smoothly

Translated reviews

Geverifieerde Koper

Published on 13/04/2021 à 09h14 following a purchase from 30/03/2021

Order was quickly placed and quickly delivered

Translated reviews

Acheteur Vérifié

Published on 13/04/2021 à 08h53 following a purchase from 30/03/2021

Hello, fast shipping RAS

Translated reviews

Acheteur Vérifié

Published on 13/04/2021 à 07h50 following a purchase from 07/04/2021

careful service, fast delivery, nothing to say, I recommend

Translated reviews

Acheteur Vérifié

Published on 13/04/2021 à 05h40 following a purchase from 09/03/2021

Hello, after ordering I received a message telling me it was in stock and I received my order 1 month later, much too long for me.

Translated reviews

Verified Buyer

Published on 12/04/2021 à 21h15 following a purchase from 30/03/2021

Shipped in a timely manner, very good rates for international shipping. Package arrived in pristine condition even sooner than expected.

Acheteur Vérifié

Published on 12/04/2021 à 21h07 following a purchase from 24/03/2021

Delivered with a change of relay point, but parcel received 15 days after the initial date of delivery I will put that on the account of the confinement otherwise RAS

Translated reviews

Acheteur Vérifié

Published on 12/04/2021 à 20h37 following a purchase from 05/04/2021

Fast delivery

Translated reviews

Acheteur Vérifié

Published on 12/04/2021 à 18h28 following a purchase from 26/02/2021

failure to meet delivery deadlines when products no longer available are not reimbursed but a credit note is issued without explanation

Translated reviews

Response from 1001hobbies Published on 16/04/2021

Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
Good day 1001hobbies customer service.

Acheteur Vérifié

Published on 12/04/2021 à 17h16 following a purchase from 03/01/2021

Delay of more than 3 months. No contact and no apologies. Not urgent but not commercial at all. I do not recommend this site

Translated reviews

Response from 1001hobbies Published on 16/04/2021

Acheteur Vérifié

Published on 12/04/2021 à 15h37 following a purchase from 28/03/2021

Always well served

Translated reviews

Acheteur Vérifié

Published on 12/04/2021 à 15h15 following a purchase from 22/02/2021

Very satisfied

Translated reviews

Acheteur Vérifié

Published on 12/04/2021 à 15h12 following a purchase from 11/02/2021

Not serious in the orders following lack of stock and other accepts the order then not knowing how to honor you offers a voucher instead of a refund is inadmissible

Translated reviews

Response from 1001hobbies Published on 16/04/2021

Mr Collin, Thank you for your comment. We would like to emphasize that there are 3 concepts to take into account on the site: In stock: dispatch within 48 working hours. These are physically stocked in the company's warehouse in Saint-Quentin-Fallavier. Available: dispatch within X to X days. These products are not currently in stock at the company's warehouse in Saint-Quentin-Fallavier, and are generally dispatched within X to X days following the user's order, depending on the lead times of the various suppliers. Not available: these products are currently out of stock and cannot be ordered at the moment. As a result, some lead times may be extended due to current problems. Thank you for your understanding, 1001hobbies customer service.

Acheteur Vérifié

Published on 12/04/2021 à 14h56 following a purchase from 05/04/2021

perfect

Translated reviews

Acheteur Vérifié

Published on 12/04/2021 à 14h46 following a purchase from 31/03/2021

Processing and shipping time a bit long for 2 small items... 11 days waiting time 2 days delivery time

Translated reviews

Acheteur Vérifié

Published on 12/04/2021 à 11h29 following a purchase from 26/03/2021

Beautiful work, easy to assemble

Translated reviews

Acheteur Vérifié

Published on 12/04/2021 à 11h00 following a purchase from 06/04/2021

Wide range of products and on-time delivery

Translated reviews

Acheteur Vérifié

Published on 12/04/2021 à 11h00 following a purchase from 27/03/2021

Delivery too long

Translated reviews

Acheteur Vérifié

Published on 12/04/2021 à 10h23 following a purchase from 29/03/2021

Very good

Translated reviews

Acheteur Vérifié

Published on 12/04/2021 à 09h29 following a purchase from 02/04/2021

Very good product

Translated reviews

Acheteur Vérifié

Published on 12/04/2021 à 09h03 following a purchase from 04/04/2021

Very good

Translated reviews

Acheteur Vérifié

Published on 12/04/2021 à 08h37 following a purchase from 05/04/2021

fine ok

Translated reviews

Acheteur Vérifié

Published on 12/04/2021 à 08h28 following a purchase from 27/03/2021

I was able to track the progress of my order and finally receive my high-quality products within a very reasonable time.

Translated reviews

Verifizierter Käufer

Published on 12/04/2021 à 08h05 following a purchase from 27/03/2021

Thank you!

Translated reviews

Acheteur Vérifié

Published on 11/04/2021 à 23h42 following a purchase from 22/03/2021

formidable

Translated reviews