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Rating: 5 out of 5
Bn site je recommande
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 327 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 3, 4 and 5 stars
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Rating: 5 out of 5
Fast and easy shipping, but I find the shipping costs a bit expensive if not R.A.
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Rating: 5 out of 5
I am very satisfied with your service, thank you very much. Order as expected, fast delivery, clear and precise order tracking. Very pro continue like this bravo to the whole team and to b
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Rating: 5 out of 5
Nothing but positive, meets my expectations and fast delivery.
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Rating: 5 out of 5
Superb, as per my order. I'm just a little sad that there's no card with the note I wrote. Because it's a gift. Good site and very fair price. Happy New Year to
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Rating: 5 out of 5
Products met my expectations. Very fast delivery
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Rating: 5 out of 5
Package arrived just in time for a birthday party! Sea
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Rating: 5 out of 5
Model received promptly with good information on the progress of my order. Very
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Rating: 3 out of 5
I am very pleased with my purchase but very unhappy because the instructions are not in French and it is very constraining to use my gift I sent an email but I received a response only for the purchase of spare parts and manuals.
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Rating: 5 out of 5
perfect fast shipping
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Rating: 4 out of 5
Complicated period in terms of dela
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Rating: 5 out of 5
Compliant products and fast shipping
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Rating: 1 out of 5
Nothing received yet
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Rating: 5 out of 5
I'm completely satisfied with 1001 hobbies, which I didn't know existed. The planes I've chosen are very beautiful and realistic.
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Rating: 5 out of 5
First order and quite unexpected discovery of a catalog full of "quite rare and exotic" models. To be continued. Thank you for your choice. Happy holidays
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Rating: 5 out of 5
Very fast delivery and gift wrap. Sea
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Rating: 5 out of 5
No problems with ordering or shipping. It's a gift so no details on puzzle yet.
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Rating: 5 out of 5
Excellent service. Fast and perfect shipping. Site a little complicated to search for our needs. Lots of choice and very nice models for those who like to ride.
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Rating: 5 out of 5
Very well received and fast
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Rating: 5 out of 5
Correct order and fast delivery
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Rating: 1 out of 5
package received with unprotected brush and ab
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Rating: 4 out of 5
The shipping time wasnt very clear The shipping time didnt seem very clear and I was unaware of how long my order would take. Once the shipping commenced it gave me a better idea of its status, just still not an overall delivery date. Otherwise, I was very pleased.
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Response from 1001hobbies
Dear Mr Joaquin, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
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Rating: 1 out of 5
I ordered a puzzle on 241120 shipped on 2611 and it still has not arrived! Order Num 3BCPTJQHG.
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Rating: 5 out of 5
Very fast and quick in shipping the item truly remarkable given the delivery time due to the Christmas season. Recommended seller!!!
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Rating: 4 out of 5
Beautiful Tamiya model aircraft 1:48 swiftly delivered from France to Italian address in good condition. The laptop web site better than the iPhone version, which seems to have some key links missing (e.g. legal info and password reset)
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Rating: 4 out of 5
Not so good as a first experience because I got the wrong merchandise. But very well afterwards because after an email they acted immediately to send me the right merchandise. I will definitely buy again.
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Rating: 3 out of 5
As much as in general it is a serious efficient store with good assistance over several years I have had some unpleasant surprises including lastly sending a model that was not ordered instead of one moreover of a different scale that was no longer available even though it showed up on the site. I don't know if the mishap was due to a failure to update the site in real time but I would have found it more logical to keep the money on credit for a later order rather than send a model that I was not interested in forcing me to waste time sending it back. That aside, I am pleased with the wide variety of models and the reliability of the system.
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Rating: 5 out of 5
Totally satisfied with the shipment and the conformity of the products. All that remains now is to assemble them carefully and patiently.
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Rating: 4 out of 5
If the order took a long time to reach me the items are conform
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Rating: 3 out of 5
Long delivery times
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Rating: 1 out of 5
A week before Christmas I still see nothing coming. Order placed on Nov 30th, expected to arrive on Dec 10th, and still nothing on the 18th. Impossible to reach by phone and no answer despite emails sent. Maybe I'll get an answer with c
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Rating: 5 out of 5
Perfect. No problems at all. Products conform to order
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Rating: 1 out of 5
No news of my order placed ten days previously. No response either by phone or e-mail.
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Rating: 1 out of 5
Fast delivery time... However, the situation became more complicated when we had to return one of the products in the order (a product that did not meet our expectations): the request had been made on the site for over a week now and still no message authorizing the return. Customer service is unreachable by phone. In short, it's better to be totally satisfied with your order and have nothing to return.
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Rating: 1 out of 5
Ordered 2 weeks ago. It's a disaster!!! Out of 2 available items, 1 was transformed into a credit note and the other was shipped, supposedly 3 days ago. Since then my parcel is in the wild? No indication of pick-up on the Mondial Relay website. I'm not satisfied and I won't give up! Even if you can't be reached by phone or e-mail, I'd like you to explain what's going on. I don't agree with your slogan "Our customers love us".
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Rating: 5 out of 5
Very satisfied for a first order. Fast delivery. Very well packed and protected. Fair price. I recommend
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Rating: 4 out of 5
Great store and lots of wonderful products. However, my order of 23 11 arrived on 1712 ( contrary to the delivery forecast at the beginning of December) I would have liked to have been warned when I placed my order that the toy was not available immediately. This is a
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Rating: 1 out of 5
Ordered 2 weeks ago. It's a disaster!!! Out of 2 available items, 1 was transformed into a credit note and the other was shipped, supposedly 3 days ago. Since then my parcel is in the wild? No indication of pick-up on the Mondial Relay website. I'm not satisfied and I won't give up! Even if you can't be reached by phone or e-mail, I'd like some explanations. I don't agree with your slogan: "Our customers love us".
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Rating: 5 out of 5
Very fast shipping, product conforms to my expectations.
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Rating: 1 out of 5
I am writing again to insist that I placed an order more than a month ago and I still have not received it and I have not received any answer or solution. Here there are people who write that everything is perfect, of course it is not my case and it is not the case of many other people who write. It is unbelievable that they do
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