English 
A
Rating: 5 out of 5
was perfect.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 327 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 3, 4 and 5 stars
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Rating: 4 out of 5
I'm very happy with my order, but I'd like to point out that it took me more than a week to receive it, and that it was impossible to track it.
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A
Rating: 5 out of 5
Slow but efficient customer contact. Thank you Laure
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A
Rating: 4 out of 5
I ordered it 20 days ago and paid for it, but when I log in to the parcel delivery service I see that it hasn't been sent by 1001hobbies. I then asked why by e-mail and got no answer. I have adapted it because a good follow-up has been made.
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A
Rating: 4 out of 5
Very good product fast delivery
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A
Rating: 5 out of 5
Fast delivery and compliant products!
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V
Rating: 5 out of 5
Largest choice of models at competitive prices. Well packaged and prompt despatch and delivery. Well done 1001 models
A
Rating: 3 out of 5
Package arrived with new product box already opened previously with bumped and crushed corner and broken opening tab
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A
Rating: 5 out of 5
All ok shipment puzzle castorland 3000 pieces
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V
Rating: 5 out of 5
Somewhere along the shipping path the box lid side were in contact with moisture and now pulling apart from the moisture damage. Inside contents are OK. Not sure what happened but somewhat disappointing. Even shipping lable on carton is unreadable.
V
Rating: 4 out of 5
Somewhere along the shipping path the… Somewhere along the shipping path the box lid side were in contact with moisture and now pulling apart from the moisture damage. Inside contents are OK. Not sure what happened, but somewhat disappointing. Even shipping lable on carton is unreadable.
Response from 1001hobbies
Dear Mr FEDERHOFERi, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
C
Rating: 5 out of 5
Seriousness Rapidity the item arrived packed in perfect condition very happy with the purchase sure I will repeat on future occasions this time it will be a gift and sure to enca
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A
Rating: 5 out of 5
despite the disappointment of the missing product on the initial order, a good catch-up on other products delivered quickly and in accordance with the descriptions. i would recommend
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C
Rating: 1 out of 5
Don't even think about buying. I am editing a previous review because the system won't let me make another review. This is my second review of the same order. I ordered it 20 days ago I made a review 4 days ago that they answered me today telling me that customer service will contact me lie. They send you a tracking number from the post office showing that they have not delivered the package to the post office for delivery. I will continue to update every day the valuations for everyone to know.
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A
Rating: 5 out of 5
Fast shipping Very well packaged
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C
Rating: 1 out of 5
I am tired of not getting an answer about an order I placed on 11-15-2020. More than a month and they have not even delivered it to the post office to deliver it. Please give me my money back because if it doesn't arrive before 12-23-2020 I don't need the order anymore.
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A
Rating: 5 out of 5
this is the second time I've ordered from you, and I'd like to congratulate you on your speed and professionalism, especially in these difficult times, when you must be saturated with orders from poor old people like me! (even if my love of models goes back to the blessed days of the sixties..... Bonne continuation Nedeleg laouen h
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A
Rating: 5 out of 5
Everything was perfect perfect packaging fast delivery sea
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A
Rating: 5 out of 5
Quality and speed of delivery
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A
Rating: 5 out of 5
Beautiful make-up
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A
Rating: 4 out of 5
Please .... pay attention to the delivery time.
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A
Rating: 4 out of 5
order very easy on the site reception of the goods the day envisaged... perfect now it does not remain any more but to see once the model my
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A
Rating: 1 out of 5
Hello The M1A1 Abrams Nato RC 172 tank ordered as a birthday present is not working. We have contacted you via your interface in order to find a solution and our message has not been returned. Please contact us to resolve the situation.
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A
Rating: 1 out of 5
Unacceptable order placed almost 2 months ago and still being processed I will no longer order on this site it's been 2 times that it's the mouis
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A
Rating: 3 out of 5
Delivery time long
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A
Rating: 5 out of 5
No complaints
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A
Rating: 4 out of 5
Somewhere along the shipping path the... Somewhere along the shipping path the box lid side were in contact with moisture and now pulling apart from the moisture damage. Inside contents are OK. Not sure what happened, but somewhat disappointing. Even shipping lable on carton is unreadable.
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Response from 1001hobbies
Dear Mr FEDERHOFERi, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
V
Rating: 5 out of 5
Good reliable service, delivered 3 days earlier than expected.
A
Rating: 5 out of 5
Fast shipping efficient service Wide assortment of material
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A
Rating: 5 out of 5
Great service ... both the product and the delivery time were all perfect
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A
Rating: 4 out of 5
perfect merchandise. shipping a little slow but nothing negative to report.
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V
Rating: 5 out of 5
Everything is fine!
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V
Rating: 4 out of 5
Delivery was prompt. Everything was well packaged. Again and again.
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C
Rating: 5 out of 5
Order arrived promptly before the estimated time is very simple and easy to start making models. I liked it
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C
Rating: 4 out of 5
little possibility to speak in Spanish on the phone
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C
Rating: 1 out of 5
I placed the order on 2711 until 1112 did not register it and on 1512 they sent it today 1612 I received it. Thanks to the fact that I paid with paypal I was claiming the amount and in three days they have sent it to me if not I would still be waiting . I do not buy again aq
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G
Rating: 4 out of 5
Neat heur That will get me through the lockdown
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G
Rating: 4 out of 5
Fast delivery good service
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G
Rating: 5 out of 5
Fast and good delivery
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G
Rating: 4 out of 5
Good experience It is only not that nice to recieve emails in french when you cannot read it The website is in multiple languages only the emails not yet
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