English 
A
Rating: 1 out of 5
I'm still waiting for my parcel
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 327 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Nothing to report. Delay shorter than expected
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A
Rating: 5 out of 5
Everything is perfect!
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A
Rating: 4 out of 5
Very good! Fast delivery, order as expected
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A
Rating: 5 out of 5
good material respect deadline
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A
Rating: 4 out of 5
Satisfied with the speed of shipment. The package has not yet been unwrapped, as it is a Christmas gift.
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A
Rating: 5 out of 5
Correct packaging Fast delivery Quality products
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A
Rating: 5 out of 5
Well-packaged order arrived very quickly and without surprises nefa
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A
Rating: 5 out of 5
confidence and speed
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A
Rating: 4 out of 5
Package arrived safely
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A
Rating: 4 out of 5
It is difficult for me, a grandmother, to give an opinion on a model that my grandson will receive on No
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V
Rating: 5 out of 5
This order was shipped over a month ago and I still have not received it I probably will not order from 1001 model kits again
A
Rating: 1 out of 5
probleme avec mondial relais de nantes car le point relais ou il est sencer et être arrivé depuis vendredis 11 decembre a 11H15 A MODA ELNISSA A NANTES ne le trouve pas si vous pouvier faire quelque chose aupres de mondial RELAY je vous en serait reconnaissent car j'attend ce commande c'est pour noel. JE vous laisse mes cohordonne monsieur caens donovan numéro de colis 96646045 ainsi que mon mail pour une eventuel reponce cordialement
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A
Rating: 4 out of 5
The time between the order and the departure of the parcel was a little long. I had to call you two days before I got my parcel.
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A
Rating: 4 out of 5
satisfied: delivery ahead of schedule - good condition
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A
Rating: 1 out of 5
Wrong items delivered difficult to get any answer from this company. Still waiting for refund of 144£. Bad custom service. Stay away
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A
Rating: 5 out of 5
Top! Efficient, available after-sales service. They looked for solutions to get the gift under the tree on time. And they kept their word! Thank you team
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A
Rating: 5 out of 5
Very pleased
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A
Rating: 5 out of 5
Very complete site fast shipping
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A
Rating: 5 out of 5
Super gifts good quality I recommend
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A
Rating: 5 out of 5
Fast simple efficient . Thank you
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A
Rating: 5 out of 5
Accurate order tracking and information
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V
Rating: 1 out of 5
This order was shipped over a month ago… This order was shipped over a month ago and I still have not received it I probably will not order from 1001 model kits again
Response from 1001hobbies
Mr. Sackman, Bedankt voor je feedback. Wij willen u erop wijzen dat wij vandaag contact opnemen met de vervoerder om te weten te komen waarom het pakket in de Verenigde Staten is geblokkeerd. Wij zullen ons best doen om ervoor te zorgen dat deze levering zo snel mogelijk plaatsvindt. Dank u voor uw begrip, 1001hobbies klantenservice.
A
Rating: 5 out of 5
good price good communication on ordering and shipping good packaging unusual product it's perfect and no more expensive than on the manufacturer's website
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A
Rating: 5 out of 5
Coli well received. Thanks
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A
Rating: 1 out of 5
Disappointed. Order placed on 0512 on the basis of available items. Delivery within 4 to 6 working days. Credit card debited on the FRIDAY. On the 11th, with no news, I contacted 1001 Maquettes and received a reply on the 14th: product received this weekend. Then on the 15th I learned that the main product was on its way from a supplier. By this I mean""article indisponible"" or ""en cours d'approvisionnement"". None of these mentions appeared on the site at the time of the order. To date, SEVEN of these items are advertised as available. As for telephone contact, it rings in the void. I do not recommend this merchant.
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A
Rating: 5 out of 5
Easy ordering and fast delivery! I recommend this establishment
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A
Rating: 4 out of 5
Long wait for delivery
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A
Rating: 5 out of 5
Super quality product
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A
Rating: 1 out of 5
This order was shipped over a month ago... This order was shipped over a month ago and I still have not received it I probably will not order from 1001 model kits again
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Response from 1001hobbies
Mr. Sackman, Bedankt voor je feedback. Wij willen u erop wijzen dat wij vandaag contact opnemen met de vervoerder om te weten te komen waarom het pakket in de Verenigde Staten is geblokkeerd. Wij zullen ons best doen om ervoor te zorgen dat deze levering zo snel mogelijk plaatsvindt. Dank u voor uw begrip, 1001hobbies klantenservice.
A
Rating: 5 out of 5
Product conforms. Delivery on time. Clear tracking of the various stages from preparation to delivery to the point of sale.
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A
Rating: 4 out of 5
RAS. The package was delivered a little late. Otherwise correct transaction.
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A
Rating: 4 out of 5
Good preparation but too long lead times for products in sto
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V
Rating: 5 out of 5
Packages were well wrapped & arrived in good order. However 2nd packet delivery as a right shambles, UPS should be ashamed of themselves.
V
Rating: 5 out of 5
Simple prompt transaction
A
Rating: 5 out of 5
It is just what I was looking for and the service was great. Quick delivery
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V
Rating: 4 out of 5
Great product but shipping took a very long time.
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V
Rating: 1 out of 5
The parcel took 21 days although 7 days were initially specified. You are repeatedly put off and it is not possible to cancel even if the parcel has not yet been sent. After sending it back because the parcel arrived much too late, there was still no refund after more than a month. That was the first and also the last time I ordered anything here.
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G
Rating: 3 out of 5
Lots of choice but in case of an incorrect delivery very poorly accessible service department If it does manage to make contact the problem is solved satisfactorily
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C
Rating: 5 out of 5
Perfect shipping thank you very much for sure I will buy again.
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