Customer reviews of 1001hobbies

PERFECT TODO, AS ALWAYS

Good service

After some twists and turns, order changed and received

Very fast. Good order tracking

Pretty good, I haven't had any problems

Loungefly pennywise bag, very good quality.

1 order followed by 2 sub-orders, the duration from the original order to delivery is almost 8 months. (!!) This is hardly acceptable. The majority of inquiries to customer service are handled by AI with vague, non-concrete answers. Tracking the status of the order is not possible, it must be done by asking questions to customer service. In this case, with an enormous amount of emails. The only positive is that ultimately the order has been completely delivered after an extremely long wait.

Perfectly packaged product and the funko box arrived in perfect condition and the shipment arrived earlier than expected.

Excellent company! ... very good quality products .. what I like most is the variety of payment options available ... keep it up!

Good with a delay

Great, fast and meets my expectations

everything is fine but delivery time could be a bit shorter.

Bad laser cutting, broken slat

Very good

Impeccable

excellent quality. Quite fast delivery

Finally, thanks to you, I was finally able to get my hands on the Goldorak and Mazinger models

I love it 10/10 super fast and with a lot of material available

Fast shipping, well-packaged and compliant product, thank you!

Everything about what was planned, I would have liked it to arrive a little earlier but it's okay

The delivery tracking has been done

Top

Perfect

Order placed on September 3, delivery scheduled for September 14... it is mid-October and I still haven't received all the items! The packages took over a month to arrive, and despite two deliveries (on October 10 and 14), the Mark Fit Decal Solution is still missing, even though it is listed as in stock on their website. Customer service no longer responds to my messages, and they even sent back an unnecessary package thinking that a ribbon was missing - when I had already received it. Result: a lot of waiting, mistakes, no clear communication. This is unacceptable for a specialized site. I will now order from Amazon, where the delivery times and tracking are reliable. I strongly advise against 1001 Hobbies, which lacks seriousness and respect for its customers.

Excellent quality product, arrived well packaged and intact. There were delays in delivery due to the postponement of the product release date, but customer service did a good job providing explanations and assistance.

positive

everything perfect: delivery time, packaging and commitment.

Nothing! Everything is compliant and on time!

-

The received device is not the one ordered. Ordered with black support, received white support.

Satisfied

THANK YOU FOR THE SPEED

everything is perfect thank you

Good experience with this seller, in case of a problem the support is responsive and caring.

Product in accordance with the forecast

Perfect whether for the product or the delivery time

Serious and fast

I asked for some details, including the battery replacement because the connector is different and I have not yet received a response.

The model box was open, with many loose pieces and the two front tires missing.

fast and hassle-free delivery, just need to assemble the model, but there are not all the essential paints, is that normal?