Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Pre-ordered an item, waited for a year, were told the product was about the get shipped, and we didn't get anything. Two months later we asked what's up and were told that product was out of stock again and we should choose a different product or they'll give us a refund. But then they found it somehow and we received the product the other day. A lot of back and forth and confusion, but happy that at least we got the item in the end cause I was begging to feel this might be a scam.
Response from 1001hobbies
Dear Anya,
Thank you for sharing your experience with us. We truly appreciate your patience throughout the process and are glad to hear that you finally received your item. We hope to serve you again in the future with a smoother experience.
Best regards,
The 1001hobbies Team
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Dean B.
Rating: 1 out of 5
following a purchase from 31/05/2026
I ordered a large cyberpunk shirt, and I was sent a small on top of that, it was shipped late as well. I’ve tried to contact the merchant multiple times, and I have received absolutely no response. I’ve been completely ignored, and I’ve only received a couple of generic automated emails that were in French, and some of that French text was instructing me to translate it using Google Translate, which has just ridiculous. I’ve got no other choice but to contact my bank and file a charge back.
Response from 1001hobbies
Dear Dean,
We sincerely apologize for the situation you experienced regarding your order and for the inconvenience caused (incorrect size and delayed delivery). We fully understand your frustration.
Our team is currently handling your request and will get back to you as soon as possible with a suitable solution.
Kind regards,
The 1001hobbies Team
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SEAN R.
Rating: 5 out of 5
following a purchase from 15/06/2026
Great Company great items 5* service.
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Frédéric B.
Rating: 5 out of 5
following a purchase from 16/06/2026
Very good, I recommend.
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laurent R.
Rating: 5 out of 5
following a purchase from 12/06/2026
It was perfect and the delivery was fast and very well packaged, so great
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Response from 1001hobbies
Hello Laurent,
We warmly thank you for your positive feedback. We are delighted that your experience met your expectations and that the delivery was quick and careful.
Best regards,
The 1001hobbies team.
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Jesús Miguel P.
Rating: 5 out of 5
following a purchase from 02/06/2026
I have received the shipment. Everything is very good. Thank you very much. Regards.
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Wim N.
Rating: 5 out of 5
following a purchase from 12/06/2026
This was quickly and correctly resolved after the wrong order.
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Stephane B.
Rating: 5 out of 5
following a purchase from 13/06/2026
I am delighted with what I ordered from you and the delivery in record time
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Response from 1001hobbies
Hello Stéphane,
We sincerely thank you for your positive feedback! It is a pleasure to know that you are happy with your order and our delivery service. We hope to see you again soon in our online store.
Best regards,
The 1001hobbies team
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Charles S.
Rating: 5 out of 5
following a purchase from 13/06/2026
Everything arrived swiftly and safely! I had an excellent experience, even from overseas.
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Yelizaveta L.
Rating: 1 out of 5
following a purchase from 23/05/2026
Terrible tracking of the order, updates are non existent or unclear
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Response from 1001hobbies
Dear Yelizaveta,
We are sorry to hear that you are disappointed with the tracking of your order. We understand that clear updates are important and would like to help you resolve this. Please contact us via private message so we can find a solution together.
Best regards,
The team of 1001hobbies
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Hervé D.
Rating: 5 out of 5
following a purchase from 27/05/2026
Hello. The delivery is a bit long (2 weeks for the last one) but for the rest, products, packaging, payment by check and delivery location, nothing to say. I wish the whole team a good continuation. See you soon for my next order.
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Response from 1001hobbies
Hello Hervé,
We sincerely thank you for your feedback and understanding regarding the delivery time. We are delighted that our products and services have met your expectations. We look forward to seeing you soon for your next order!
Best regards,
The 1001hobbies team
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Joren K.
Rating: 1 out of 5
following a purchase from 12/06/2025
After a year of waiting still waiting for my package.
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Response from 1001hobbies
Dear Joren,
We are sorry to hear that you have to wait so long for your package. We would like to resolve this for you. Please contact our customer service so we can look for a solution together.
Best regards,
The team of 1001hobbies
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Philippe E.
Rating: 5 out of 5
following a purchase from 03/06/2026
Excellent choice of models and super fast shipping.
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Response from 1001hobbies
Hello Philippe,
We warmly thank you for your positive feedback! We are delighted that our selection of models and the speed of delivery have satisfied you. We hope to see you soon in our store for new discoveries.
Best regards,
The 1001hobbies team
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Maurizio M.
Rating: 5 out of 5
following a purchase from 14/06/2026
100% SERIOUSNESS
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Jean Paul N.
Rating: 4 out of 5
following a purchase from 10/04/2026
Good order tracking despite the manufacturer's delays
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Francisco M.
Rating: 1 out of 5
following a purchase from 30/05/2026
I am still waiting for a response after a month...
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Response from 1001hobbies
Hello Francisco,
We sincerely regret that you have not received a response and understand your disappointment. We invite you to contact us privately so we can resolve your situation as soon as possible.
Sincerely,
The 1001hobbies team
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JEAN A.
Rating: 5 out of 5
following a purchase from 11/06/2026
perfect order received as expected
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Pascal H.
Rating: 1 out of 5
following a purchase from 29/05/2026
Order not received and no info from customer service
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Response from 1001hobbies
Hello Pascal,
We understand your disappointment regarding this situation and we are sincerely sorry.
According to the carrier's tracking, the package appears to be delivered.
However, in order to verify your case in more detail and provide you with an appropriate solution, we invite you to contact us via private message.
We remain at your disposal to assist you as best as we can.
Best regards,
The 1001hobbies team
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igo N.
Rating: 1 out of 5
following a purchase from 12/06/2026
Item not received
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Response from 1001hobbies
Hello igo,
We are sorry to hear that you have not received your order. We appreciate your feedback and invite you to contact our customer service so we can help you resolve this issue. Your satisfaction is very important to us.
Sincerely,
The 1001hobbies team
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David Wells W.
Rating: 5 out of 5
following a purchase from 11/06/2026
Shopping was easy. Shipping is taking a long time.
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Dianne V.
Rating: 5 out of 5
following a purchase from 03/06/2026
The delivery went well, but unfortunately I haven't been able to pick up the package yet. Since I am not home for 2.5 weeks. I won't be home until early July and by then the package will have been returned.
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Response from 1001hobbies
Dear Dianne,
Thank you very much for your positive review! We understand that it can be difficult to pick up your package when you are not at home. We hope that during your next visit to our store you can enjoy your orders again.
Best regards,
The team at 1001hobbies
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tomaso T.
Rating: 5 out of 5
following a purchase from 03/06/2026
All good I will make purchases Excellent seller Top!
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Ninett S.
Rating: 5 out of 5
following a purchase from 11/06/2026
The best purchase of all
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Giovanni B.
Rating: 5 out of 5
following a purchase from 18/05/2026
Perfect transaction excellent material
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jose ignacio J.
Rating: 5 out of 5
following a purchase from 29/05/2026
Everything perfect
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Hendrik R.
Rating: 5 out of 5
following a purchase from 11/06/2026
Yes, thank you, everything as described, as desired, very good handling, I am very satisfied.
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Jean-Marc D.
Rating: 4 out of 5
following a purchase from 01/06/2026
Shipment as expected. Quality packaging and short deadlines. Impeccable therefore!
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SILVESTRO N.
Rating: 1 out of 5
following a purchase from 01/06/2026
The shipment took too many days, and the description of the boxes is not always clear to understand the content.
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Response from 1001hobbies
Dear Silvestro,
Thank you for sharing your experience. We are sorry to hear that you encountered difficulties regarding delivery times and the clarity of the descriptions.
We would be happy to examine the situation in more detail and find a solution that can satisfy you. We invite you to contact us directly via email at [email protected], so that we can assist you better.
Best regards,
The 1001hobbies team
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TOM S.
Rating: 5 out of 5
following a purchase from 24/11/2025
excellent!
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Sylvia D.
Rating: 1 out of 5
following a purchase from 31/05/2026
I placed an order that was supposed to be delivered, the package is nowhere to be found, you try to resolve it via email, no response, I will never order here again, they didn't put the house number on the package.
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Response from 1001hobbies
Dear Sylvia,
We are sorry to hear that you are experiencing issues with your order and that you have not received a response to your email. We would like to help you resolve this. Could you please send us a private message with your order details so we can look into this together?
Best regards,
The team of 1001hobbies
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Gary L.
Rating: 5 out of 5
following a purchase from 12/03/2026
Fantastic model shop will definitely buy from again Thank you.
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Stefan R.
Rating: 5 out of 5
following a purchase from 01/06/2026
Everything went very well
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Ludo P.
Rating: 4 out of 5
following a purchase from 07/06/2026
everything to your liking
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Gael G.
Rating: 5 out of 5
following a purchase from 07/06/2026
Overall good, I give 5 stars but I still criticize the lack of photos on the site and even some that do not correspond to the product, improving this would be nice. Thank you!
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Christophe W.
Rating: 1 out of 5
following a purchase from 15/04/2026
Client for years. First disappointment. More than 2 months of waiting... fortunately, it wasn't a gift or surprise for someone else. This won't stop me from ordering again anyway.
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Response from 1001hobbies
Hello,
Thank you for your message and we sincerely apologize for the situation encountered.
We understand your disappointment with this experience and we apologize for the inconvenience caused.
We remain fully at your disposal to assist you. Please do not hesitate to contact us so that we can review your case and find an appropriate solution.
Best regards,
The 1001hobbies team
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Yongxian Y.
Rating: 3 out of 5
following a purchase from 11/05/2026
Price and shipping cost is reasonable. Shipping as quick. However, packaging is no good. No forms or bubble wraps just a perfect fit paper box. And the box is thin and flimsy. Actual box of the kit has multiple damages especially on corners
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Rene C.
Rating: 5 out of 5
following a purchase from 07/06/2026
?
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Jasper D.
Rating: 3 out of 5
following a purchase from 11/06/2026
Good and fast service, the only thing I find disappointing is that the Dutch language is not mentioned anywhere in the instructions.
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Fatima V.
Rating: 5 out of 5
following a purchase from 05/06/2026
I consider them to be good products, of high quality and the prices are appropriate, the purchasing and delivery process is very efficient and everything arrives on time and in good condition. There was no problem with the courier service. The bag arrived in perfect condition. I am very satisfied with the purchase.
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Pierluigi D.
Rating: 1 out of 5
following a purchase from 10/06/2026
It is absurd to travel 60 km to go to BRT to pick up the goods. At home, do we need to include shipping in the purchase of materials???
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Response from 1001hobbies
Dear Pierluigi,
Thank you for your feedback. We are sorry that the pickup experience did not go satisfactorily and we understand your frustration.
We invite you to contact us directly via email at the address [email protected], so we can discuss the situation and find a solution together.
Best regards,
The 1001hobbies team
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