1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
I'm very disappointed, instead of telling us that the Kansas Baja is no longer manufactured, they cash in and say that preparation is underway. I don't recommend the 1001 hobbies site for radio-controlled cars?
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/07/2020
well received just the delay a little longer than expected but maybe it was the deliverers fault
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/07/2020
Slow to ship slow to refunded Ordered an item paid for expedited shipping never recieved the item. Was told it was being ordered so I cancelled order and was told refunded but was not.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/07/2020
You won't get the maximum number of stars with me! Knowing that I waited 2 months (May 4 July 7) before being delivered. During this entire 2-month period it was impossible to reach you on the phone, which I find unacceptable given the situation. I would particularly like to thank LAURE DARRICAU who unblocked the situation. I would like to thank her for her reactivity and her attentiveness. Who knows pe
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/07/2020
Great company to deal with Great company to deal with. I had an issue with an item missing from my order, they sorted it out promptly and the communication kept me up to date. Will definitely use again ????
Response from 1001hobbies
Dear Pete, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/07/2020
Product conforms to my expectations. Correct delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2020
Nickel. Received in 10 days and ordered very well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2020
Great company to deal with Great company to deal with. I had an issue with an item missing from my order, they sorted it out promptly and the communication kept me up to date. Will definitely use again ????
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Response from 1001hobbies
Dear Pete, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/07/2020
Great company to deal with. I had an issue with an item missing from my order they sorted it out promptly and the communication kept me up to date. Will definitely use again ????
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Verified Buyer
Rating: 4 out of 5
following a purchase from 08/07/2020
Great choice of model paints Great choice of model paints. Delivery took a while but I think that's to be expected at the moment with the pandemic. When I contacted them I got a quick response from customer services to apologise and explain the delay was down to one paint being temporarily out of stock. Overall, good service and would use again.
Response from 1001hobbies
Dear, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/07/2020
Trouble free ordering ,item was in… Trouble free ordering ,item was in stock shipped the next day!!!
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Verified Buyer
Rating: 1 out of 5
following a purchase from 08/07/2020
totally unreliable company which does… totally unreliable company which does not fulfil its obligations to its customers, would never deal with them again
Response from 1001hobbies
Dear customer, Thank you for your opinion. We apologize for the inconvenience. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day. Sincerely, Team 1001 hobbies.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2020
compliant product fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2020
Order arrived on time Item corresponds to avi
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/07/2020
concerning the delivery not delivered by hand to the hotel next door. Perfect packaging. Lack of explanation on the instructions and still waiting for an answer to my questions.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2020
I was also looking for a 1:35 model of a Hotchkiss H 39 tank for an exhibition to mark the 80th anniversary of the commemoration of the Battle of France. I found it at 1001 Maque.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2020
impeccable service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2020
Trouble free ordering ,item was in... Trouble free ordering ,item was in stock shipped the next day!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2020
Excellent, nothing to complain about. Order processed and shipped very quickly. Parf
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/07/2020
Great choice of model paints Great choice of model paints. Delivery took a while but I think that's to be expected at the moment with the pandemic. When I contacted them I got a quick response from customer services to apologise and explain the delay was down to one paint being temporarily out of stock. Overall, good service and would use again.
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Response from 1001hobbies
Dear, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/07/2020
totally unreliable company which does... totally unreliable company which does not fulfil its obligations to its customers, would never deal with them again
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Response from 1001hobbies
Dear customer, Thank you for your opinion. We apologize for the inconvenience. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day. Sincerely, Team 1001 hobbies.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/07/2020
Great choice of model paints. Delivery took a while but I think that's to be expected at the moment with the pandemic. When I contacted them I got a quick response from customer services to apologise and explain the delay was down to one paint being temporarily out of stock. Overall good service and would use again.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/07/2020
totally unreliable company which does not fulfil its obligations to its customers would never deal with them again
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/07/2020
Trouble free ordering item was in stock shipped the next day!!!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/07/2020
Fast and Fair A fair price on a discontinued model shipped internationally and received in 10 days, what more can you ask for? And I didn't have to worry about getting scammed.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/07/2020
Great service Great service. Good value. Will use again
Response from 1001hobbies
Dear Waterhouse, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2020
Fast and Fair A fair price on a discontinued model shipped internationally and received in 10 days, what more can you ask for? And I didn't have to worry about getting scammed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2020
Order received quickly no problem
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/07/2020
Delivery time a little long but otherwise perfect service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2020
Order well received quickly nothing to say
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/07/2020
4 stars only so that my message is not censored by the site. In fact, all messages below 4 stars are hidden by the site to show only good reviews. Uneven delivery times: some people receive it in 2 days, while others don't hear from me for 1 month. I was supposed to receive my order in 48 hours, but I got it 15 days later. Packaging not as good as competitors. Order as per photos. Probably the last
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Verified Buyer
Rating: 4 out of 5
following a purchase from 07/07/2020
A fair price on a discontinued model shipped internationally and received in 10 days what more can you ask for? And I didn't have to worry about getting scammed.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/07/2020
Great service. Good value. Will use again
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2020
Great service Great service. Good value. Will use again
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Response from 1001hobbies
Dear Waterhouse, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 07/07/2020
Great supplier I will continue to shop and reliable
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Verified Buyer
Rating: 1 out of 5
following a purchase from 06/07/2020
Wish I had seen the reviews before… Wish I had seen the reviews before ordering, absolutely terrible! 16 days and my order is still being processed not even shipped yet. No sign of any contact details on the website can't even email them to ask what the delay is. Will not use again
Response from 1001hobbies
Dear Simon Warrington, Thank you for your opinion. We apologize for the inconvenience. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day. Sincerely, Team 1001 hobbies.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/07/2020
Great customer relations and super fast… Great customer relations and super fast delivery , highly recommended, thank you
Response from 1001hobbies
Dear John, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day :) Customer service 1001 hobbies.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 06/07/2020
It has good stock, the service is good and the orders arrive in good condition. Perhaps the shipping could be improved because as a rule it takes quite a long time.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 06/07/2020
I placed an order on May 21st and I still haven't received it. The phone number on the website does not work.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 06/07/2020
Wish I had seen the reviews before ordering absolutely terrible! 16 days and my order is still being processed not even shipped yet. No sign of any contact details on the website can't even email them to ask what the delay is. Will not use again
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