English 
A
Rating: 3 out of 5
long lead times and incomplete deliveries lack of reliable information from the customer
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 319 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 3, 4 and 5 stars
Reset filtersA
Rating: 1 out of 5
they said they had my item in stock i... they said they had my item in stock i paid them nearly £100.00, when it didn`nt arrive, i checked tracking, only to see ""not available"" i e mailed them, and they replied that i could have a cover note to get other item of same value. as there`s nothing else i want, i said i wanted my money back . they have not answered me . i have tried time and time again to contact them ,but no reply. dont make the same mistake as me-dont trust them to refund .
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A
Rating: 5 out of 5
efficiency correct material trouble-free shipping
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A
Rating: 5 out of 5
Delivery a little long in these times of confinement... I'll get to it next time! Excellent service. Highly recommend
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A
Rating: 5 out of 5
Perfect delivery on time during containment problems
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G
Rating: 3 out of 5
But who delivered it orderedou Not to the addressee Strange?
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V
Rating: 5 out of 5
Everything is fine, very nice model, great price and excellent communication.
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V
Rating: 1 out of 5
they said they had my item in stock i… they said they had my item in stock i paid them nearly £100.00, when it did`nt arrive, i checked tracking, only to see ""not available"" i e mailed them, and they replied that i could have a cover note to get other item of same value. as there`s nothing else i want, i said i wanted my money back . they have not answered me . i have tried time and time again to contact them ,but no reply. dont make the same mistake as me-dont trust them to refund .
A
Rating: 5 out of 5
Model ""fanatic"" if I can call it that ... I'm talking about an Audi R8 ... Challenging assembly ... So it takes passion and dedication ... What to say really nice!
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A
Rating: 5 out of 5
despite the confinement, many quality products available and a concern for customer satisfaction
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A
Rating: 5 out of 5
very good site with lots of choice and fast shipping
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C
Rating: 4 out of 5
Although the situation is understandable, it has been a bit slow.
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A
Rating: 4 out of 5
received as ordered
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A
Rating: 5 out of 5
Fast delivery
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A
Rating: 5 out of 5
Package conforms, efficient follow-up. Given the situation ""Covid 19"" delay a little long. I will recommend
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A
Rating: 5 out of 5
Very good Zvezda model. Just beware of the transmission: don't hesitate to go as far as the fifth burst to stick all the little ones for good.
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A
Rating: 5 out of 5
Product conforms.
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A
Rating: 5 out of 5
delivered on time and in perfect condition
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A
Rating: 4 out of 5
products ok delivery a little long but any reopening is complicated
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A
Rating: 5 out of 5
Very good, nothing to complain about! I recommend it and will order again.
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A
Rating: 5 out of 5
as ordered
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A
Rating: 5 out of 5
Quality products. Delivery and order tracking
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A
Rating: 5 out of 5
Very nice model and assembly course Delivery time respected despite the health crisis I will come back to you for another order.
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Rating: 1 out of 5
Terrible service. Bought my items for this store believing it to be UK based. Paid for expedited shipping as well. On the same day I ordered from 1001 I also ordered from an actual UK based company, Kentmodels.co.uk and recieved my order in two days! I even ordered decals off a Japanese based company on ebay and even these have arrived before my order from 1001! This will be my first and last purchase from 1001.
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A
Rating: 5 out of 5
nothing to add
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A
Rating: 4 out of 5
Model corresponding to my order.the only drawback is that the assembly instructions are not always easy to understand.but with a little patience I'm getting the hang of it.
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A
Rating: 5 out of 5
RAS Fast and efficient service.
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A
Rating: 4 out of 5
Order received I am satisfied. I recommend
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A
Rating: 3 out of 5
Hello. Even if it's not your fault, the delivery time was really short.
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A
Rating: 1 out of 5
Hi, I have a problem with my model that I paid for but never received. I have the tracking of my order but when I go to Laposte to pick up my package they tell me that it has been lost.
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A
Rating: 5 out of 5
Delivery on time and quality packaging. Sea
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A
Rating: 5 out of 5
Very good teamfast delivery
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A
Rating: 4 out of 5
Many references A pleasant site to discover Weak point: the search for paint references
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V
Rating: 5 out of 5
Bought my items for this store believing it to be UK based. Paid for expedited shipping as well. On the same day I ordered from 1001 I also ordered from an actual UK based company Kentmodels.co.uk and recieved my order in two days! I even ordered decals off a Japanese based company on ebay and even these have arrived before my order from 1001! This will be my first and last purchase from 1001.
V
Rating: 1 out of 5
Item never received. Unable to contact seller to let them know that the item has been returned to them by their courier. Would not use again.
V
Rating: 1 out of 5
Terrible service. Bought my items for this store believing it to be UK based. Paid for expedited shipping as well. On the same day I ordered from 1001 I also ordered from an actual UK based company, Kentmodels.co.uk and recieved my order in two days! I even ordered decals off a Japanese based company on ebay and even these have arrived before my order from 1001! This will be my first and last purchase from 1001.
A
Rating: 4 out of 5
Quality material enhanced by informative documentation.
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C
Rating: 1 out of 5
Lousy service. I bought an order two weeks ago and it was supposed to arrive in 8 days. I sent them 2 emails asking why it did not arrive and why on the tracking page it said it was on hold and the address was incomplete and I have not received any response from them yet.
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C
Rating: 1 out of 5
there is no way to get our order this is not normal if we had known that in a month we would not have it in any way we would have trusted them for our part we are not happy at all.
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C
Rating: 1 out of 5
I do not recommend it. My first order was dated April 24. It has not arrived. Unjustifiable. Several emails and the answers were the same. Unjustifiable. I do not understand the support or the shipping method.
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