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A
Rating: 3 out of 5
I am satisfied that 1001 maquettes has corrected the situation, but it is inconceivable that such""errors"" should occur.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 316 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 3, 4 and 5 stars
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Rating: 4 out of 5
Very pleased. Quite fast, complete model in good condition.
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Rating: 4 out of 5
Eclectic selection of materials Fast delivery, but sometimes the shipping packaging leaves much to be desired
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A
Rating: 5 out of 5
tres bon sites je vous recommande merci
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A
Rating: 4 out of 5
A good product for restarting a passion that has been dormant for decades.
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Rating: 5 out of 5
Very satisfied with my purchaseproducts corresponding exactly to my expectations for an attractive price although I found the delivery time a little long but the period was particularly complicated. A rec
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Rating: 5 out of 5
Perfect quality packaging deadlines neck
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Rating: 5 out of 5
Good experience with this seller fast delivery well packaged products perfect
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Rating: 5 out of 5
Very satisfied with my order shipping costs too high
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Rating: 5 out of 5
Perfect as usual!
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Rating: 5 out of 5
fast service thank you
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C
Rating: 1 out of 5
The order took longer than indicated. When it arrived it turned out that we had made a mistake with the order due to a bad description of it. We had to contact the support in France because the one here did not answer. Their response was basically that I made a mistake.
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A
Rating: 5 out of 5
Delivery on time perfect packaging. Everything ok
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G
Rating: 5 out of 5
Fast delivery well packed and nice product
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Rating: 5 out of 5
Wide selection and fast delivery!
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Rating: 5 out of 5
I found the model I was looking for. A joy
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Rating: 5 out of 5
Thank you so much!
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Rating: 1 out of 5
HelloI placed an order at the beginning of November which was never sent. I asked for a refund on November 28, the very day they confirmed that my order had been sent...I then cancelled it and since then I've been waiting for a refund for over 6 weeks...I'm very disappointed and I no longer trust this site. I don't know if I'll ever get a refund... I don't recommend
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A
Rating: 5 out of 5
Satisfied with my order
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Rating: 4 out of 5
Good good good.
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A
Rating: 5 out of 5
Very good after-sales service and product advice
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Rating: 5 out of 5
Very good site at the beginning of December I ordered a model of a Hawker Typhoon Mk.Ib for my father's Christmas. The model was out of stock at the time of purchase, and after waiting a few days, they shipped the order to me by Colissimo, even though I had paid to have it sent by Mondial Relay. The order was received on time
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Rating: 5 out of 5
Perfect for me. I had previously ordered mainly paint. Everything is excellent, the product, the quality and the speed of delivery. M
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Rating: 4 out of 5
I am an old static modeler and have recently taken up model making again. 1001 Models is a great support for finding models and accessories. Only one note concerns the specific paints for some models that are not easy to find also because the codes on the site do not correspond to what is on the assembly boxes. However I consider the site very good
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C
Rating: 1 out of 5
I placed my order on December 18 and it still hasn't arrived, even though they said it would be delivered before Christmas. I should have read the reviews before I probably would not have ordered it.
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A
Rating: 5 out of 5
Fast delivery and user-friendly site
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A
Rating: 5 out of 5
Deadline met Packaging very correct Products requested
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A
Rating: 5 out of 5
no worries, well packed and on time
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A
Rating: 4 out of 5
Fast and accurate prices some great but others unjustified. In general very good. I will buy again and
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A
Rating: 5 out of 5
Reliable and professional store. Ok shipping and perfect packaging.
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Rating: 1 out of 5
I ordered a model kit on the 19th of... I ordered a model kit on the 19th of November picking the express delivery for it to be here before Christmas and it has still not arrived I have emailed then and spoke on the phone saying the item isn't it stock which it should state on the Web page and shouldn't allow you to pay extra for delivery when they don't have it I will not be ordering from here again really bad customer service not happy at all
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Response from 1001hobbies
Hello, It is stated on the product page as well as your recapitulative cart when you order. Thank you for taking in account the information we provide. As well even with product on a delay before expedition, some people prefer Express shipping. We cannot cancel the safest way of delivery because information are not read. Sincerely,
A
Rating: 4 out of 5
It was a little difficult to find the shades of email revell paint I was looking for (references not quite identical to those mentioned in the model), but there was a wide choice and it was delivered on time.
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Rating: 5 out of 5
Very fast delivery and as ordered
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V
Rating: 1 out of 5
I ordered a model kit on the 19th of… I ordered a model kit on the 19th of November picking the express delivery for it to be here before Christmas and it has still not arrived I have emailed then and spoke on the phone saying the item isn't it stock which it should state on the Web page and shouldn't allow you to pay extra for delivery when they don't have it I will not be ordering from here again really bad customer service not happy at all
Response from 1001hobbies
Hello, It is stated on the product page as well as your recapitulative cart when you order. Thank you for taking in account the information we provide. As well even with product on a delay before expedition, some people prefer Express shipping. We cannot cancel the safest way of delivery because information are not read. Sincerely,
V
Rating: 5 out of 5
I ordered a model kit on the 19th of November picking the express delivery for it to be here before Christmas and it has still not arrived I have emailed then and spoke on the phone saying the item isn't it stock which it should state on the Web page and shouldn't allow you to pay extra for delivery when they don't have it I will not be ordering from here again really bad customer service not happy at all
A
Rating: 5 out of 5
Ordered the characters for a 1:72 F14: wide choice of products good basic finish great variety in the package.
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Rating: 3 out of 5
Ordered an item on Dec. 16 today Jan. 7 has still not arrived.
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C
Rating: 5 out of 5
Very good
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C
Rating: 4 out of 5
I like it and I love your experience and number of models?
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C
Rating: 5 out of 5
Fast shipmentthe items are in perfect condition and in good condition
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